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RATED 4.5/5 AFTER 28,882 REVIEWS
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Canaryfly Reviews and Ratings

Read 521 verified passenger reviews to find out if Canaryfly is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Affordable fares
Pleasant on-board experience

Cons

Food and beverages
In-flight entertainment
Frequent cancellations

Skip to ratings

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Canaryfly reviews

2.69

Terrible
(0)
Poor
(4)
Average
(3)
Very Good
(0)
Excellent
(0)

Walles O

Verified | May 5, 2025

Palma de Mallorca-Madrid
Economy

We had to eat at the...

We had to eat at the airport, buy at the pharmacy and my husband has hypertension, his blood pressure went up.

Palma de Mallorca-Madrid
Economy

Luiz A

Verified | May 5, 2025

Arrecife-Gran Canaria
Economy

The flight was initially delayed...then...

The flight was initially delayed...then they canceled it without warning and now they gave me a new one with another company for 5 hours and I have to work

Arrecife-Gran Canaria
Economy

Mateo G

Verified | May 2, 2025

Tenerife-Madrid
Economy

The flight has been delayed...

The flight has been delayed and we have not been informed of anything. They kept us waiting without receiving any reason or knowing what time we would finally leave.

Tenerife-Madrid
Economy

Alejandro R

Verified | May 2, 2025

Madrid-Arrecife
Economy

Our flight left at 9:00...

Our flight left at 9:00 p.m. to Lanzarote. Once I arrived at the airport I saw that my flight was delayed at 11:00 PM and later proceeded to be delayed again at 11:40 PM. After a while the flight was cancelled. They reassigned us a new flight for the next day with its respective hotel and transfers.

Madrid-Arrecife
Economy

Ximena A

Verified | May 2, 2025

Gran Canaria-Arrecife
Economy

My flight was scheduled to...

My flight was scheduled to land at 10:15 but we finally landed at 1:22 p.m. The company apologized several times for what happened but for me it was too long a delay since I had a job interview at 12 and I couldn't attend.

Gran Canaria-Arrecife
Economy

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Canaryfly Ratings

All-time Rating & Reviews

Average Star Rating

2.69

Total Reviews count

521

Review Sites Distribution

AirAdvisor
2.69
521 (100%)
TripAdvisor
2.5
324 (63.3%)
Flight Radar
4.1
64 (12.5%)
Google
3.1
37 (7.2%)

TrustPilot
1.9
35 (6.8%)
Kayak
4.35
13 (2.5%)
PissedConsumer
1.9
11 (2.1%)
FlightReport
3.15
6 (1.2%)
Airline Ratings
3.5
2 (0.4%)
Yelp
3.5
2 (0.4%)

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Compare Canaryfly with:

Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.69

521

3/5 overall

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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Canaryfly by following the steps below
1. Fill in the feedback and claims form on the Canaryfly website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Canaryfly Reviews and Ratings

Pros

Cons

Pros

Cons