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RATED 4.5/5 AFTER 28,741 REVIEWS
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Sundair Reviews and Ratings

Check 2,009 verified passenger reviews to find out if Sundair is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Affordable fares
Ample legroom
Friendly cabin crew

Cons

Older aircraft
Frequent flight disruptions
Poor customer service

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Sundair reviews

2.66

Terrible
(2)
Poor
(6)
Average
(0)
Very Good
(0)
Excellent
(0)

Carol W

Verified | Jun 10, 2026

Schonefeld-London
Economy

Never use them again. It's terrible...

Never use them again. It's terrible. They do not have support, or staff available. Nothing to learn about or report and complain.

Schonefeld-London
Economy

Comments

Passenger rights expert: Good news: if you experienced Baggage problem, you may be entitled to up to €1,920 in compensation.

Want to see if you’re eligible?

Niki K

Verified | Jun 10, 2026

London-Schonefeld
Economy

Lost all my scheduled business meet...

Lost all my scheduled business meetings and events becuase of this delay. They did not communicate properly, so I could not even report my cancellation.

London-Schonefeld
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight cancellation.

Claim in minutes.

Norma W

Verified | Jun 10, 2026

London-Schonefeld
Economy

They could not take off because of ...

They could not take off because of airport traffic. I arrived late, could not get my destination till the next morning. Completely lost trip.

London-Schonefeld
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

Irek M

Verified | Jun 10, 2026

Heraklion-Schonefeld
Economy

Delayed for 4 hours to check-in. Th...

Delayed for 4 hours to check-in. Then, sitting on the plane for other 2,5 hours. They did not serve anything onboard, in the middle of summer and air conditioning turned off.

Heraklion-Schonefeld
Economy

Comments

Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

Ticki F

Verified | Jun 10, 2026

Beirut-London
Economy

Haven't reviewed the flights update...

Haven't reviewed the flights update, so did not know they cancelled the flight. They did not appear in the airport or answer on the phone when I tried to find out the reason.

Beirut-London
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight cancellation.

See if you qualify today.

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

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Sundair Ratings

All-time Rating & Reviews

Average Star Rating

2.66

Total Reviews count

2009

Review Sites Distribution

AirAdvisor
2.66
2009 (100%)
TrustPilot
2.4
1052 (52.6%)
TripAdvisor
3
498 (24.9%)
Google
2.7
329 (16.5%)

Flight Radar
3.9
93 (4.7%)
eSky
4.1
6 (0.3%)
FlightReport
3.3
3 (0.2%)

Join the conversation! What do you think of Sundair

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Compare Sundair with:

Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.66

2009

3/5 overall

3 ways to claim compensation from Sundair

Option 1 - Write a review - Tell other passengers what you want compensating for.
Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.
Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Sundair by following the steps below
1. Fill in the feedback and claims form on the Sundair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Sundair Reviews and Ratings

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Cons