What Are My Passenger Rights in Case my Sata Azores Airlines Flight Was Cancelled or Delayed?
According to EU law your rights include:
- up to €600 compensation which is not reliant on ticket price
- Includes disrupted Sata Azores Airlines flights up to 3 years old
- Covers flights that were delayed at least 3 hours, cancelled, or overbooked
Sata Azores Airlines Flight Compensation Claims
As a passenger, you may be entitled to compensation if the following has occurred:
- Flight delay: If your flight arrived 3+ hours late at your final destination.
- Sata Azores Airlines Cancelled Flight: in case of a flight cancelled less than 14 days before departure.
- Overbooking: If you have been denied boarding due to overbooking.
- Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination 3+ hours late.
Sata Azores Airlines Delayed or Cancelled Flight Compensation and refund
It's everyone's dreaded travel scenario: you buy a ticket from Sata Azores Airlines, show up, and discover that your flight is delayed, cancelled, or worse. Or you find the flight is fine, but you or an immediate family member are denied boarding. What are your rights? Are you due compensation?
You could receive up to €600 (£520) from Sata Azores Airlines. We here at AirAdvisor make claiming compensation easy. If we collect compensation for you, we charge a fee of only 30% from the amount you receive. But we get paid only if we successfully obtain compensation on your behalf.
Delayed or canceled flight with Sata Azores Airlines Airlines? Find out if you're owed up to €600 (£520) in compensation.Check Now for Free
If you've had a cancelled or delayed flight and are looking for information about a refund or Sata Azores Airlines flight compensation, we are here to help. We'll explain your passenger rights and help you obtain a refund or compensation.
Submit a complaint to Sata Azores Airlines and receive as much as €600 (£520) per passenger. Use our free Compensation Calculator to find out much you are owed and to start your Sata Azores Airlines claim. You don't need to be an expert on Sata Azores Airlines refund policy or cancellation policy to receive your money back.
What Should I Do in Case of Cancellations or a Sata Airlines Delayed Flight?
- Confirm the reason for the delay or cancellation.
- Collect proof: photos, receipts of expenses, Sata Azores Airlines booking number, vouchers, etc.
- Insist on your basic benefits and services at the airport.
- Check your eligibility for compensation with our free online compensation calculator.
Sata Azores Airlines Flight Cancellations: When are they Liable?
When Sata Azores Airlines can escape liability: Sata Azores Airlines claims if a flight was cancelled due to events outside of its control; for example bad weather, or issues at the airport. Such events are typically called extraordinary circumstances and in such cases, you are not entitled to a Sata Azores Airlines missed flight refund.
All airlines will generally try to book you on the next available flight at no additional charge, in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.
Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Sata Azores Airlines flight compensation.
An airport employees’ strike is beyond anyone's control. Learn more about cancellation compensation.
When Sata Azores Airlines cannot escape liability: When Sata Azores Airlines cancel flights, EU 261 Regulation on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.
Also, if you were notified about the flight cancellation less than 14 days before your date of departure, you may be able to receive up to €600 per person in compensation. Additionally, you may receive Sata Azores Airlines flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.
Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.Check Your Flight
Sata Azores Airlines Flight Refund policy
A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.
In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.
If Sata Azores Airlines cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.
Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.
Note: If Sata Azores Airlines offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund.
Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.
Sata Azores Airlines Refund problems? Let our team help you.
Disrupted flight? You might have a right to compensation - up to €600 (£520).Check Your Flight
Sata Azores Airlines Flight Delay Compensation
While all airlines attempt to operate on time, sometimes delays happen. EU regulation 261 (EU 261) protects passengers in cases of flight delays.
According to EC 261, if your flight arrives later than 3 hours at your final destination, you may be eligible to file a Sata Azores Airlines delayed flight compensation claim form to receive up to €600 as a flight refund.
Exclusions: Sata Azores Airlines delayed flight compensation will not be enforceable in case of extraordinary circumstances. If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems, airline staff strike, or operational problems are not valid reasons for rejected compensation claims.
Tip: accepting vouchers or signing release paperwork will result in losing the right to compensation.
Learn more about passenger rights to Sata Azores Airlines delay compensation and how to demand Sata Azores Airlines claim compensation.
What is the Time Limit for Compensation Claims?
You have up to six years to contact Sata Azores Airlines and collect your compensation and ticket refunds.
How to Claim Compensation for a delayed flight Sata Azores Airlines?
We advise you to use our free flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.
EU 261 Compensation Claim: How Much Can You Get?
- Distance Compensation: All flights under 1,500 km Up to €250 (£220) per person
- Sata Azores Airlines Internal flights over 1,500 km Up to €400 (£350) per person
- Non-internal EU flights between 1,500 - 3,500 km Up to €400 (£350) per person
- Sata Azores Airlines international flights over 3,500 km Up to €600 (£520) per person
Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our free compensation check.
Claim your compensation with AirAdvisor and get up to €600. Find out how much you’re owed today.
If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 (£520) in compensation.Check Your Flight
Common questions: Compensation Claims and Refunds
What to do when your Sata Azores Airlines flight is cancelled?
Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Sata Azores Airlines refund for cancellation.
What if I cancel my Sata Azores Airlines flight? Can I get a refund?
If Sata Azores Airlines cancels the flight, they must refund the price of the ticket to the passengers. But if you decide to cancel your scheduled flight voluntarily, you are not entitled to a refund. Sata Airlines cancellation policy is restrictive unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.
Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.
Do I also get my money back for the Sata Azores Airlines cancelled a flight due to Covid-19?
If Sata Azores Airlines cancelled a flight due to Covid-19, passengers are entitled to reimbursement as part of flight cancellation rights. If Sata Azores Airlines attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.
Can I Get a Sata Azores Airlines Refund?
If you had booked a non-refundable or non-changeable fare and you had to cancel your own flight, you most likely would not be able to get a refund. However, if it was Sata Azores Airlines that cancelled your flight, then you would have the right to a refund as per the EU Regulation EC261.
How many hours for flight delay to be eligible for Sata Azores Airlines compensation?
Your Sata Azores Airlines flight delay of 3 hours or more at the airport of the final destination may make you eligible for compensation. However, the amount of compensation may depend on the period of delay and flight distance. You can use the AirAdvisor flight delay compensation calculator to check your Sata Azores Airlines flight and your eligibility.
How long does it take to get Sata Azores Airlines flight delay compensation?
According to EC interpretation of EC 261 Regulation, airlines must pay compensation to passengers for flight disruptions within one (1) month. However, no airlines strictly comply with such regulations, and it is quite common for Sata Azores Airlines to take up to 3 months to process claims. In some cases, Sata Airlines may try to ignore payment requests from passengers, in which case AirAdvisor legal team can step in to help your case.
How to claim Flight Delay Compensation with Sata Azores Airlines?
If you're experiencing flight delay or cancellation, AirAdvisor is here with a team of travel and legal specialists to help you obtain the compensation that's rightfully yours! With our knowledge in completing successful claims processes, we are eager to work on your behalf. Contact us today for more information on how we can assist.
How much compensation for Sata Azores Airlines delayed flight can you get?
Depending on the length of your flight, be prepared to receive up to 250€ (£220) per person for flights under 1,500 km; 400€ (£350) per person for EU flights over 1,500 km and between 1,500-3,500 km internationally; or 600 € (£520) when you take a long haul international trip exceeding 3,500 km in distance.
How Much Time Do I Have to Make My Claim againt Sata Azores Airlines?
Local countries laws mandate the actual statute of limitations and that period is country specific. However, as a general rule travelers have up to three years from Sata Azores Airlines flight date to take action for a compensation claim (certain countries may have shorter period of statute of limitations). You can check if your flight is eligible for compensation via AirAdvisor website in under 3 minutes.
I was already at the airport (Terceira, Lajes Airport), waiting for boarding to my flight to Flores island and then with no information provided, they announced that the flight is canceled. Sata Air Azores provided a hotel and rebooked to the next day.
They tell us that the back door was not closing propriatly and then after 4 hours we all travel in another plain .was very frustrating because of my health issue's.
We were boarded but a technical problem affected the aircraft. We came back in the airport and waited for another aircraft. We reached Paris with 7 hours delay. We stayed there for the night (with 200 euros of personal expenses for hotel, dinner,taxi etc). Next morning the flight was rescheduled.