Edgar C
Verified | Sep 29, 2026
- Faro-Ponta Delgada
- Economy
- Claim escalated to airline
Flight cancellation
- Faro-Ponta Delgada
- Economy
- Claim escalated to airline
Comments
Max 120 characters (0)
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Azores Airlines (Sata International) Reviews and Ratings
Read 3,196 verified passenger reviews to find out if Azores Airlines (Sata International) is good. Check how travellers rate flights, comfort and overall service, and leave your own review.
Pros
Clean and well maintained aircraft - Friendly cabin crew
- In-flight meals
Cons
Frequent delays and cancellations - Poor customer service
- Baggage issues
17% of reviewers learnt about & won compensation with AirAdvisor’s help
Pros
- Clean and well maintained aircraft
- Friendly cabin crew
- In-flight meals
Cons
- Frequent delays and cancellations
- Poor customer service
- Baggage issues
Azores Airlines (Sata International) reviews
2.69
Terrible
(3)Poor
(2)Average
(3)Very Good
(0)Excellent
(0)
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Stephanie R
Verified | Sep 17, 2026
- Ponta Delgada-Porto
- Economy
- Claim escalated to airline
Flight cancellation
- Ponta Delgada-Porto
- Economy
- Claim escalated to airline
Comments
Max 120 characters (0)
John P
Verified | Sep 6, 2026
- Lajes (terceira Island)-Toronto
- Economy
- Claim escalated to airline
Flight delay
- Lajes (terceira Island)-Toronto
- Economy
- Claim escalated to airline
Comments
Max 120 characters (0)
Y Z
Verified | Jul 29, 2026
- Economy
Don't ever fly this airline. Like R...
Overall
Fees, fees!
Fees, fees! - Economy
Comments
Passenger rights expert: Did you know that you can claim up to €1,920 compensation for Baggage problem in most cases?
Check if you can claim compensation here.
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Andre P
Verified | Jan 15, 2025
- Milano-Ponta Delgada
- Economy
We were informed of the...
- Milano-Ponta Delgada
- Economy
Comments
Max 120 characters (0)
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Azores Airlines (Sata International) Ratings
All-time Rating & Reviews
Azores Airlines (Sata International) customer review scores from various review websites. Average Star RatingAzores Airlines (Sata International) customer review scores from various review websites.
Average Star Rating
2.69
Total number of reviews for Azores Airlines (Sata International) Total Reviews countTotal number of reviews for Azores Airlines (Sata International)
Total Reviews count
3196 Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale
Review Sites Distribution
AirAdvisor
2.693196 (100%)
TripAdvisor
2.52407 (75.7%)
Flight Radar
4.05326 (10.3%)
Kayak
3.55110 (3.5%)
TrustPilot
1.686 (2.7%)
Google
2.682 (2.6%)
Airlines-Inform
3.443 (1.4%)
eSky
426 (0.8%)
FlightReport
3.723 (0.7%)
Airline Ratings
3.53 (0.1%)
PissedConsumer
2.33 (0.1%)
SkyTrax Ratings
3(%)
Tiket2
4(%)
Join the conversation! What do you think of Azores Airlines (Sata International)
How does Azores Airlines (Sata International) compare?
Compare Azores Airlines (Sata International) with:
Star ratings breakdown
- Ease of compensation and refunds
- In-flight entertainment (WiFi, TV, movies)
- Baggage policy & handling
- Cleanliness
- Customer service
- Check-in and boarding
- Value for money
- Food and beverage
- Legroom & seat comfort
- Ticket change & cancellation flexibility
2.69
3196
3/5 overall
- 2/5
- 2/5
- 3/5
- 3/5
- 3/5
- 3/5
- 2/5
- 3/5
- 3/5
- 1/5
3 ways to claim compensation from Azores Airlines (Sata International)
Option 1 - Write a review - Tell other passengers what you want compensating for.
Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.
Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Azores Airlines (Sata International) by following the steps below
- Fill in the feedback and claims form on the Azores Airlines (Sata International) website. (30 minutes with all the right documentation).
- Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
- If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
- Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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