Tel Aviv Airport Compensation for Flight Delays & Cancellations: Live Updates

Amy Lancelotte

By:  Amy Lancelotte

Last Updated:  June 5, 2025

Real-time updates and important information for passengers experiencing delays or cancellations at Tel Aviv Airport.

Tel Aviv’s Ben Gurion Airport (TLV) can be a challenging place to travel to these days. Amid conflict in the area, airlines routinely cancel flights to and from this busy airport for security reasons. And with extra security measures routinely in place, flights from Tel Aviv also see their fair share of delays.

To alleviate some of the stress related to delays and cancellations, passengers can draw upon multiple regulations to claim compensation of up to £520 (€600). Flights arriving from the EU and UK are covered by regulations EU261 and UK261, respectively.

Israel also has its own set of rules for flight cancellations called the Israeli Aviation Services Law. Get a maximum of NIS 3,000, the equivalent of about £630, for cancelled flights to or from the airport. Hint: After an 8-hour delay, a flight is deemed cancelled for compensation purposes.

With a 98% win rate since 2017, AirAdvisor is your trusted ally to make sense of the many different rules. Claim through us to save time and get the highest compensation possible.

Disrupted flight? You might have a right to compensation - up to €600Check Your Flight

Bun Gurion Airport – Passenger Rights

With EU261, UK261, and the Israeli Aviation Services Law (IASL), passengers can claim the following, depending on the circumstances:

• Compensation up to £630
• Assistance in the form of meals, communication, hotel stays, and transport
• Flight refunds

Delays Exceeding 3 Hours

For certain flights that are delayed by at least 3 hours, EU261 and UK261 are triggered. The payout amount will depend on the route, flight distance, total delay length, and the cause of the Tel Aviv Airport delay. There is no provision for delayed flight compensation in the Israeli Aviation Services Law.

Flight Cancellations & Refunds

If a Tel Aviv Airport flight is cancelled, passengers can potentially claim compensation using IASL, EU261, or UK261 as a guide. The notification period, the total interruption time, the flight distance, and the root cause are taken into account.

First, when a Ben Gurion Airport flight gets cancelled, passengers are entitled to a replacement flight or a refund, regardless of the cancellation timeframe or reason. Compensation is also possible when passengers are notified of the cancellation fewer than 14 days before the scheduled flight. 

But not all re-routed flights are eligible. For example, the airline does not have to issue compensation under Regulation EU261 if:

• Notice is given between 7 and 14 days, and the replacement flight leaves no more than 2 hours before and arrives less than 4 hours after the original.
• Notice is less than 7 days, and the new flight departs no more than 1 hour before and lands less than 2 hours after the original.

Lost Luggage at Tel Aviv Ben Gurion Airport

When checking baggage at Tel Aviv Airport, if it’s not returned within 21 days, it’s considered lost, and passengers can claim up to approximately £1,570 (1,519 Special Drawing Rights), according to the Montreal Convention. This depends on the value of the items inside, and a claim must be filed within 7 days.

Passenger Rights in Case of Tel Aviv Airport Flight Delays

Some passengers are eligible for cash compensation when a Tel Aviv Airport flight is delayed by at least 3 hours. And, while waiting at the airport, airlines are required to keep you comfortable, referred to as the right to care.

You can get the following, based on the Tel Aviv Airport wait time and flight distance under EU261:

The IASL has the same provision, but it isn’t based on flight distance. Instead, after 2 hours, passengers are entitled to food and drinks plus 2 phone calls/1 email. Once the flight is 8 hours late, passengers can get hotel accommodation and transportation to/from the airport.

Ben Gurion Airport Flight Delay Compensation

Getting an airline to pay out Tel Aviv Airport delay compensation can be tricky. It’s crucial to keep all documents. Hold on to your boarding pass and get the reason for the delay in writing whenever possible. 

Note that the Israeli Aviation Services Law does not offer any compensation in the event of a delay, so you’ll rely on either EU261 or UK261. After a delay of 8 hours, the flight is considered cancelled, and passengers can claim their rights associated with that (see below).

Make sure you file your Tel Aviv Airport flight delay compensation quickly. Time limits differ from country to country. In Israel, passengers have 4 years to claim.

Delayed Flight Requirements for Compensation

1. Your flight departs from the EU or UK on any airline; and
2. The flight is delayed by 3 hours+; and
3. The airline is the cause of the delay

How Much Can You Claim for Tel Aviv Airport Delays

It’s simple, the maximum compensation is based on the overall flight distance:

• Up to 1,500 km: £220
• 1,500 km to 3,500 km: £350
• Over 3,500 km: £520*

*Note that for flights over 3,500km, if the delay is between 3 and 4 hours, airlines will attempt to reduce this to £260. At AirAdvisor, we always go for the maximum amount.

The Tel Aviv Airport EU261 Cancelled Flight Law 

Passengers have more flexibility with cancellations and can claim up to £630 for cancelled flights at Tel Aviv Airport. This applies as long as a passenger received less than 14 days' notice, the flight cancellation is directly caused by the airline, and there’s a minimum 3-hour delay at the final destination. It’s possible for EU261, UK261, and IASL all to apply.

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensationCheck Your Flight

Tel Aviv Airport Cancelled Flight Compensation & Refund

Arriving flights at Tel Aviv Airport that departed from either the UK or the EU meet the requirements for EU261 and UK261. Plus, IASL covers all flights that depart or arrive at an airport in Israel.

Cancelled Flight Requirements for Compensation

To claim up to the maximum of £630 under the EU, UK, and Israeli regulations, a Tel Aviv Airport cancelled flight must:

• Depart from the EU/UK on any airline
• Arrive in the EU/UK on an EU or UK airline
• Depart or arrive in Israel
• Be cancelled with less than 14 days' notice
• Be the airline’s fault

Can I Get a Refund for my Flight from Tel Aviv Airport? 

Yes, passengers can get a full refund or choose to re-book if a cancelled flight departs from Tel Aviv Airport. Additionally, once a flight is delayed by 5 hours or more, passengers can choose not to continue travelling and get a refund.

Tel Aviv Airport Cancelled Flight Compensation You Can Claim – UK & EU

The amount of Tel Aviv Airport flight cancellation compensation that passengers can claim differs based on when the flight is cancelled for EU261 and UK261. Other factors include the flight distance and the delay time of the replacement flight compared to the original one:

Flights Cancelled Within 7 to 14 Days

Flights Cancelled Within 7 days

Ben Gurion Cancelled Flight Compensation - Israeli Aviation Services Law

As long as you receive fewer than 14 days' cancellation notice and the airline isn’t able to re-book you on a new flight that leaves within 2 hours and lands within 4 hours of the initial one, the following amounts apply:

Delayed, Lost, or Damaged Baggage at Tel Aviv Airport

Not only do passengers have protection for flight interruptions, but lost, damaged, or delayed baggage may also entitle passengers to compensation up to approximately £1,570/€1,860 (1,519 SDR).

• A bag is considered lost if it’s been delayed for at least 21 days
• File a claim within 7 days of the delay, damage, or once it’s declared lost
• Prove the value of the luggage contents with receipts
• For delayed baggage, airlines will cover the bare essentials
• Prove damage with photos

Tel Aviv Airport Delays & Cancellations: Top Reasons

Whenever you fly to or from TLV, you risk an annoying delay or cancellation. At Tel Aviv Airport, security issues are the most common cause.

Air Traffic Control Restrictions at Tel Aviv Airport

ATC is an absolutely crucial service at any airport, so when there are restrictions, planes get backed up, causing cascading delays and potential cancellations. 

Airline Operational Issues

Airlines also play a big role in getting everyone to their destination on time. Any airline can have trouble with too few crew, aircraft scheduling, or strikes.

Most commonly, airlines cancel flights on short notice due to the conflict in Israel. Recently, 2 major carriers, Ryanair and British Airways, completely suspended service to Ben Gurion Airport (and Israel as a whole). The months-long suspension resulted in up to 200,000 passengers being unable to use their originally booked flights.

Strikes at Ben Gurion Airport

Anytime an entire group doesn’t show up to work, flights will be affected. Strikes by groups like border control, baggage handlers, and mechanics will result in widespread delays and potential cancellations.

In March 2025, border control agents in Israel, including those working at TLV, threatened a strike. It was narrowly averted (the day before) and would have led to chaos at every entry point to the country. Always keep an eye on the news to be prepared!

Delays / Cancellations due to Bad Weather Conditions at Tel Aviv Airport

Severe windstorms and other weather-related events can quickly ground flights. Luckily, Ben Gurion Airport does not typically have to delay or cancel flights because of the weather.

Other Incidents at Tel Aviv Airport

Passengers may also experience disruptions due to security threats because of the political unrest in the area. Additionally, runway closures or technical problems within the airport can cause disruptions. 

Tel Aviv Airport interruptions can either be due to extraordinary circumstances, which are outside the airline’s control, or something caused by the airline. When extraordinary circumstances, like airport strikes and poor weather, are the cause, compensation is not payable.

Top 5 Airlines Affected by Delays & Cancellations at Tel Aviv Airport

Tel Aviv Airport is only just recovering some of its traffic. In April 2025, passenger numbers increased by 58.74% when compared to April 2024 (due to the conflict). All this extra traffic means the potential for delays and cancellations, and these airlines are the most impacted:

• EL AL Israel Airlines
• Ryanair
• British Airways
• Israir Airlines
• Lufthansa

Claim Tel Aviv Airport Flight Compensation With AirAdvisor

When you’ve experienced an annoying cancellation or delay, it’s easy to file a claim with AirAdvisor. In fact, it takes less than 5 minutes. Here’s how to proceed:

1. Gather your documents: This includes boarding passes, any airline or airport written correspondence, and proof of the interruption.
2. Submit the claim: File a claim online here. Enter the details of your flight and add your contact details. Then, attach your supporting documents and submit.
3. Sit back and relax: We’ll process everything for you and communicate back and forth with the airline. Claims are typically resolved successfully in 4-6 weeks.

File your Tel Aviv Airport compensation claim ASAP to get what you’re owed. Don’t risk forgetting to make the claim or losing important details and documents!

Claim with AirAdvisor and get up to €600 compensationFind out how much you’re owed today.Check Your Flight

Tel Aviv Airport Questions and Answers

Author:

Amy Lancelotte

Job/Position: Editor

Amy Lancelotte is a writer, editor, and content strategist with seven years experience writing about travel and related topics. Born and raised in Canada, she has spent several years living and working as a digital nomad in England, Italy, and France, and has spent more time in airport departure lounges than she wants to think about.