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RATED 4.5/5 AFTER 28,876 REVIEWS
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Air Nostrum Reviews and Ratings

Read 1,132 verified passenger reviews to find out if Air Nostrum is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Helpful, friendly crew
Punctuality
Comfortable seats
Legroom

Cons

In-flight entertainment
Food and beverages
Small overhead compartments

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17% of reviewers learnt about & won compensation with AirAdvisor’s help

Air Nostrum reviews

3.58

Terrible
(0)
Poor
(5)
Average
(5)
Very Good
(0)
Excellent
(0)

Schmidt W

Verified | Jun 2, 2026

Zurich-Palma de Mallorca
Economy

They denied boarding due to lack of...

They denied boarding due to lack of seats and offered the next flight scheduled next morning. Accommodation and food voucher was also offered.

Zurich-Palma de Mallorca
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Denied boarding.

Claim in minutes.

Flay R

Verified | Jun 2, 2026

Munich-Jerez
Economy

Reached my destination 5,5 hours la...

Reached my destination 5,5 hours later. Needed to book a hotel near airport as the transport was not available. at that late time.

Munich-Jerez
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

Rise S

Verified | Jun 2, 2026

Lisbon-Algier
Economy

They cancelled the flight and offer...

They cancelled the flight and offered an alternative 3 days later. No excuse. I did not need the trip 3 days later, so had to refuse.

Lisbon-Algier
Economy

Comments

Passenger rights expert: Flight cancellation might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

Fiss L

Verified | Jun 2, 2026

Madrid-Tit Mellil
Economy

They rescheduled the flight for the...

They rescheduled the flight for the next day because of bad weather. No flight happened at rescheduled day and time. Late for almost 48 hours finally.

Madrid-Tit Mellil
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

See if you qualify today.

Leo M

Verified | Jun 2, 2026

Amsterdam-Barcelona
Economy

I was waiting for 5 hours in the ai...

I was waiting for 5 hours in the airport without any clarification on why the flight was delayed. Arrived with 3 hours later than expected.

Amsterdam-Barcelona
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?

Check if you can claim compensation here.

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Air Nostrum Ratings

All-time Rating & Reviews

Average Star Rating

3.58

Total Reviews count

1132

Review Sites Distribution

AirAdvisor
3.58
1132 (100%)
TripAdvisor
3.5
529 (47.1%)
Flight Radar
3.9
253 (22.5%)
Google
3.85
190 (16.9%)

FlightReport
3.35
114 (10.2%)
TrustPilot
2.6
10 (0.9%)
Airlines-Inform
3.58
7 (0.6%)
Kayak
4.65
3 (0.3%)
SkyTrax Ratings
4
(%)

Join the conversation! What do you think of Air Nostrum

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

3.58

1132

4/5 overall

3 ways to claim compensation from Air Nostrum

Option 1 - Write a review - Tell other passengers what you want compensating for.
Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.
Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Air Nostrum by following the steps below
1. Fill in the feedback and claims form on the Air Nostrum website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Air Nostrum Reviews and Ratings

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Cons

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Cons