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RATED 4.5/5 AFTER 28,876 REVIEWS
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Air Nostrum Reviews and Ratings

Read 1,132 verified passenger reviews to find out if Air Nostrum is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Helpful, friendly crew
Punctuality
Comfortable seats
Legroom

Cons

In-flight entertainment
Food and beverages
Small overhead compartments

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Air Nostrum reviews

3.58

Terrible
(0)
Poor
(5)
Average
(5)
Very Good
(0)
Excellent
(0)

Ralph L

Verified | May 5, 2025

Barcelona-Torino
Economy

I was traveling on US...

I was traveling on US NAVY orders. My original itinerary had me scheduled to fly out on Friday. Flight was cancelled during the time we were supposed to be boarding due to plane malfunctions and i had to rebook everything since I would miss my two other connecting flights home.

Barcelona-Torino
Economy

Wicky G

Verified | May 2, 2025

Paris-Lisbon
Economy

The flight was scheduled for...

The flight was scheduled for 6:45 am. About 15 minutes before we were informed that it would be at 8:10 am without giving any justification. I have two young children, ages 6 and 9, who have barely slept. After much insistence on our part, we were informed that the flight was rescheduled for 4:25 pm, around 10 am. However, we were not given any kind of justification.

Paris-Lisbon
Economy

Irene N

Verified | May 2, 2025

Lisbon-Lyon
Economy

we had a flight for...

we had a flight for 09/17/2023 at 9 pm, at 11:50 pm on the same day they informed us that the flight had been cancelled, there was a breakdown in the plane, they could not find accommodation, the next day they called to say that we had a flight at 12:15, the flight that did not show up was postponed to 9 pm, then we left at 10:45 pm, surreal, shameful.

Lisbon-Lyon
Economy

Monica C

Verified | Apr 25, 2025

Madrid-Torino
Economy

Though I wasnt told reason...

Though I wasnt told reason for the delay until boarding flight, I Was given a snack voucher to wait for the next flight scheduled 2 hours and 16 minutes later.

Madrid-Torino
Economy

Claudia M

Verified | Apr 25, 2025

Palma de Mallorca-Rome
Economy

Flight canceled, no reason provided,...

Flight canceled, no reason provided, no alternative flight offered, so we had to return to our hotel and pay for another noght accommodation.

Palma de Mallorca-Rome
Economy

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Air Nostrum Ratings

All-time Rating & Reviews

Average Star Rating

3.58

Total Reviews count

1132

Review Sites Distribution

AirAdvisor
3.58
1132 (100%)
TripAdvisor
3.5
529 (47.1%)
Flight Radar
3.9
253 (22.5%)
Google
3.85
190 (16.9%)

FlightReport
3.35
114 (10.2%)
TrustPilot
2.6
10 (0.9%)
Airlines-Inform
3.58
7 (0.6%)
Kayak
4.65
3 (0.3%)
SkyTrax Ratings
4
(%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

3.58

1132

4/5 overall

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Air Nostrum Reviews and Ratings

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