Thai Airways Reviews: Customer Experiences And Evaluations
23981 passengers’ reviews
Thai Airways International Public Company Limited 89 Vibhavadi Rangsit Road, Bangkok, Thailand, 10900
01603 804 371
23981 passengers’ reviews
Thai Airways International Public Company Limited 89 Vibhavadi Rangsit Road, Bangkok, Thailand, 10900
01603 804 371Leave your complaint to professionals.
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All-time Rating & Reviews
Average Star Rating
3.89Total Reviews count
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23981 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Professional and attentive cabin crewComfortable seats and clean cabinsHigh-quality in-flight mealsSmooth flight operations
Customer service issuesInconsistent ground servicesFlight delays and cancellationsBaggage handling issuesPassengers generally appreciate the services on board Thai Airways, highlighting the friendliness of the staff, the comfort of the seats and the quality of the amenities. However, recurring issues include the speed of customer service, the sometimes uneven quality of services at the airport and a few flight scheduling issues.
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