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Dan Air Reviews and Ratings

Read 410 verified passenger reviews to find out if Dan Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Affordable fares
  • plus Comfortable flights
  • plus Good route network

Cons

  • minus Uncomfortable seating
  • minus Poor customer service
  • minus Frequent delays, schedule changes
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rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Dan Air reviews

1.5

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  • Terrible

    (8)
  • Poor

    (3)
  • Average

    (0)
  • Very Good

    (0)
  • Excellent

    (0)
  • star
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Anonymous member

verifbadgeVerified | Jul 10, 2026

  • Bucharest-Larnaca
  • Economy

CANCELLED FLIGHTS NO REFUNDS

cancelled flights. no refund. no communication. been waiting for weeks for an email back and nothing. tried calling and they said they're not handling this situation by phone

  • Bucharest-Larnaca
  • Economy

Comments

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Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight cancellation in most cases?

Check if you can claim compensation here.

  • star
  • star
  • star
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  • star

verifbadgeVerified | Jul 2, 2025

  • London-Bucharest
  • Economy

This flight has been changed...

This flight has been changed twice before being cancelled. If I could give it 0 stars I would. Extremely poor services

  • London-Bucharest
  • Economy
  • star
  • star
  • star
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  • star

Ana-Maria P

verifbadgeVerified | May 9, 2025

  • Bucharest-Braşov
  • Economy

Flight was delayed 4 times...

Flight was delayed 4 times with 2 h before the real time of the flight and then cancel for no reasons

  • Bucharest-Braşov
  • Economy
  • star
  • star
  • star
  • star
  • star

Robert N

verifbadgeVerified | May 9, 2025

  • London-Bacau
  • Economy

Because of this flight cancellation...

Because of this flight cancellation i lost my holiday and also the flight back from bacau to luton. No compensation provided

  • London-Bacau
  • Economy
  • star
  • star
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Mihai S

verifbadgeVerified | May 9, 2025

  • Bucharest-Barcelona
  • Economy

They canceled our flight from...

They canceled our flight from 28.06 to 30.06. We had reservation for rooms already and we payed tickets from barcelona airport to our accommodation

  • Bucharest-Barcelona
  • Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Dan Air Ratings

All-time Rating & Reviews

Dan Air customer review scores from various review websites. Average Star RatingDan Air customer review scores from various review websites.

Average Star Rating

1.5
  • star
  • star
  • star
  • star
  • star
Total number of reviews for Dan Air Total Reviews countTotal number of reviews for Dan Air

Total Reviews count

410
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    1.5

    410 (100%)

  • dist

    TrustPilot

    1.3

    247 (62.1%)

  • dist

    Google

    1.7

    36 (9%)

  • dist

    eSky.eu

    4.2

    28 (7%)

  • dist

    FlightReport

    2.45

    2 (0.5%)

  • dist

    TripAdvisor

    2

    1 (0.3%)

Join the conversation! What do you think of Dan Air

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Dan Air logo

1.5

410

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2/5 overall

  • 2/5
  • 2/5
  • 3/5
  • 2/5
  • 1/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5

3 ways to claim compensation from Dan Air

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

    Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.

  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Dan Air by following the steps below

    1. Fill in the feedback and claims form on the Dan Air website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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