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Electra Airways Reviews and Ratings

Check 1,337 verified passenger reviews to find out if Electra Airways is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Affordable
Comfortable flights

Cons

Few in-flight amenities
Operational issues

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Electra Airways reviews

4.62

Terrible
(6)
Poor
(2)
Average
(1)
Very Good
(0)
Excellent
(0)

Jana Z

Verified | Aug 18, 2026

Tirana-Ceske Budejovice
Economy

Absolutely terrible experience with...

Absolutely terrible experience with Electra Airways and the way they handled my delayed baggage. After arriving in České Budějovice, my checked baggage did not arrive. I completed all the necessary paperwork at the airport and then contacted Electra Airways directly. I provided all the necessary information, photos of my suitcase, and even the location data from my AirTag, which allowed me to see exactly where my baggage was. To this day, I have not received a single response from Electra Airways. No information about where my suitcase was, what was happening with it, or how the situation would be resolved. Absolutely zero communication. Thanks to my own AirTag, I found out myself that my suitcase had remained in Tirana and was later transported to Prague on another flight. I had to find out for myself what was happening with it, where exactly it was, and how I was supposed to get it back. Eventually, I found out that they were planning to send my suitcase from Prague back to Tirana and only then to České Budějovice. I therefore asked for the suitcase to be taken off the flight and went to Prague to collect it myself. I have my suitcase back only because I tracked its location myself and actively dealt with the entire situation on my own. Certainly not because of any communication from Electra Airways. I understand that baggage can sometimes fail to arrive on the correct flight. What I find completely unacceptable, however, is that a passenger can complete all the necessary paperwork, contact the airline, provide all the relevant information, and then receive absolutely no response and essentially be left to solve the entire problem alone. Without the AirTag, I might still have no idea where my suitcase is. Now I’m just waiting to see if, after 21 days, someone contacts me to say that my baggage has been declared lost, even though I have already found and collected it myself. After this experience, I definitely cannot recommend Electra Airways.

Overall

Absolutely no communication regarding my delayed baggage.

Tirana-Ceske Budejovice
Economy

Comments

Passenger rights expert: Don’t leave money on the table. You could be owed up to €1,920 for Baggage problem.

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Leon E

Verified | Jul 6, 2026

Hurghada-Frankfurt
Economy

Electra Airways was one of the worst Airlines

Electra Airways was one of the worst airlines I have ever flown with. We had actually booked an Air Cairo flight from Hurghada to Frankfurt, but this Bulgarian aircraft was provided as a charter instead. On a flight lasting nearly five hours, we were served only a small cup of water. There was no opportunity to purchase food or drinks. The crew did not make an appearance except when handing out the water. There was no farewell upon disembarking in Frankfurt; the flight attendants preferred to focus on their mobile phones. My conclusion is that I will never again book a flight operated by Electra Airways or Air Cairo.

Overall

Bad service, Ryanair provides better service
Nothing

Hurghada-Frankfurt
Economy

Comments

Passenger rights expert: Denied boarding might mean you’re owed up to €600 in compensation.

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Anonymous member

Verified | May 10, 2026

Hurghada-Hamburg
Economy

It could put you off flying

Air Cairo flight from Hurghada to Hamburg on an Electra Airways charter aircraft A320 was absolutely dreadful Two wheelchair users were only brought on board after all the other passengers and a companion had to carry one of them without assistance to the third row where the paralysed woman had to laboriously pull herself into the window seat whilst the cabin crew took up the entire row 1 D-F for their bags Uncomfortable seats The single toilet at the front was constantly in use With a flight time of over five hours we were given a paper cup of still water after an hour but otherwise absolutely nothing not even for purchase There was no communication from the cockpit whatsoever and the flight attendant was barely intelligible (due to limited English skills?) Delay with no reason or explanation

Overall

Poor customer service on board
none

Hurghada-Hamburg
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

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Li G

Verified | Nov 7, 2025

Warsaw-Tel-aviv
Economy

Bad security and rude stuff

stuff are rude, check in desk are closing ahead of time, lack of security check on board. Never had such a non reliable flight experiance.

Overall

poor customer service on board
none!

Warsaw-Tel-aviv
Economy

Natali A

Verified | Sep 9, 2025

Stuttgart-Varna
Economy

Terrible costumer service

The front toilet was locked all time.The flight attendants are rude 3E 2051 Stuttgart-Varna,Septemb 8 terrible experience, never use this company again

Overall

Very rude and unprofessional flight attendants
None

Stuttgart-Varna
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for in most cases?

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Electra Airways Ratings

All-time Rating & Reviews

Average Star Rating

4.62

Total Reviews count

1337

Review Sites Distribution

AirAdvisor
4.62
1337 (100%)
TrustPilot
4.8
1268 (95.6%)
Google
1.5
21 (1.6%)
FlightReport
3.4
1 (0.1%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

4.62

1337

5/5 overall

3 ways to claim compensation from Electra Airways

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Electra Airways by following the steps below
1. Fill in the feedback and claims form on the Electra Airways website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Electra Airways Reviews and Ratings

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