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Iberojet (Evelop Airlines) Reviews and Ratings

Check 3,464 verified passenger reviews to find out if Iberojet (Evelop Airlines) is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Friendly cabin crew
Affordable fares
Modern aircraft

Cons

Cramped seating
Poor customer service
Strict baggage policies

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Iberojet (Evelop Airlines) reviews

2.39

Terrible
(6)
Poor
(6)
Average
(0)
Very Good
(0)
Excellent
(0)

Paul M

Verified | Jun 12, 2026

London-Madrid
Economy

My booking was cancelled without an...

My booking was cancelled without any explanation: "Your flight is cancelled, sorry" My new booking was with a different airline which cost me 200 more pounds and 2 days of vacation.

London-Madrid
Economy

Comments

Passenger rights expert: That Flight cancellation might not be a total loss — you could still claim up to €600 in compensation.

Check here.

Maia M

Verified | Jun 12, 2026

London-Cancun
Economy

Delayed 3,4 hours, arrived in the h...

Delayed 3,4 hours, arrived in the hotel late night instead of dinner time. No options to apply for compensation, they don't have even the staff or contact for this.

London-Cancun
Economy

Comments

Passenger rights expert: Good news: if you experienced Flight delay, you may be entitled to up to €600 in compensation.

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Anne T

Verified | Jun 12, 2026

Cancun-Madrid
Economy

The plane was not operative due to ...

The plane was not operative due to technical issues. The flight took off and delayed 5 hours. We missed the connecting flight the whole day of vacation.

Cancun-Madrid
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

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Elle C

Verified | Jun 12, 2026

London-Cancun
Economy

Booking was cancelled because there...

Booking was cancelled because there was no aircraft available. They did not offer an alternative though I already paid for the ticket.

London-Cancun
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight cancellation.

Check your eligibility here.

Gerard C

Verified | Jun 12, 2026

London-Havana
Economy

The flight was cancelled at the day...

The flight was cancelled at the day of departure. I was heading to the airport and got a notice. No more information since then, and I had to rebook and buy a ticket with another airline.

London-Havana
Economy

Comments

Passenger rights expert: Flight cancellation might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

Mon S

Verified | Jun 12, 2026

London-Granada
Economy

I did not see my baggage, so went t...

I did not see my baggage, so went to the airport staff to report this. Iberojet did not reply, so I wrote them via email. No response, 2 weeks later i got my baggage without hands.

London-Granada
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €1,920 compensation for Baggage problem.

See if you qualify today.

Anonymous member

Verified | Feb 14, 2026

Madrid-Punta Cana
Economy

Terrible Customer Service

I traveled with Iberojet, received my suitcase in pieces, filed a claim on 25.01 and as of 14.02 I have not received any response from the company. Avoid this company at all costs

Madrid-Punta Cana
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €1,920 compensation for Baggage problem in most cases?

Check if you can claim compensation here.

Verified | Jun 26, 2025

Lisbon-La Romana
Economy

OBS 835 LISBON - LA...

OBS 835 LISBON - LA ROMANA - PUNTA CANA Jun 24 2025 14h40 Two consecutive delays followed by flight cancellations without clear and objective information about the next procedures or solutions or alternatives. Directed and distributed to several hotels in the Lisbon area without concrete information. The following day without information or solutions. Travel agencies working at full steam to obtain information from the airline to pass on to their customers. The hotel does not know how to proceed because it cannot obtain information from the agencies because they also cannot obtain information from the airline. Jun 26 2025 15h21 We are waiting for this problem to be resolved.

Lisbon-La Romana
Economy

Moana D

Verified | May 13, 2025

Havana-Madrid
Economy

I had a flight to...

I had a flight to Madrid to Granada. I couldn’t add my bags because online site wasn’t working. They charged me 150 euros x2. Our flight was delayed over 3 hours. I got out of line and took a picture of the time. I also missed my flight to Granada. They told me to fill out forms, but they’re not a trustworthy airline. I should not have to had paid all that money for 2 bags, when they’re website was down

Havana-Madrid
Economy

Jamie S

Verified | May 13, 2025

London-Havana
Economy

The flight was cancelled 14...

The flight was cancelled 14 days prior but no contact was made to our party by the airline. As such, we incurred an extreme amount of stress, finding out the flight was cancelled less than 16 hours prior to expected departure and great cost, as we had to book a last minute flight - which in itself came with a number of difficulties and further unexpected costs. We then continued to research, book and pay for additional services such as accommodation and ground transport / transfers. These were all non-refundable by the time we found out our flight was no longer taking off as planned

London-Havana
Economy

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Iberojet (Evelop Airlines) Ratings

All-time Rating & Reviews

Average Star Rating

2.39

Total Reviews count

3464

Review Sites Distribution

AirAdvisor
2.39
3464 (100%)
TripAdvisor
2.5
2179 (63.1%)
TrustPilot
2.2
851 (24.7%)
Google
2
297 (8.6%)

Flight Radar
3.55
66 (1.9%)
Kayak
3.5
18 (0.5%)
eSky.eu
3.6
2 (0.1%)
Yelp
1
1 (0%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.39

3464

2/5 overall

3 ways to claim compensation from Iberojet (Evelop Airlines)

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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Iberojet (Evelop Airlines) by following the steps below
1. Fill in the feedback and claims form on the Iberojet (Evelop Airlines) website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Iberojet (Evelop Airlines) Reviews and Ratings

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