3687 passengers’ reviews
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3687 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
KM Malta had 3687 customer reviews, and of these, most passengers were impressed by the easy and efficient check-in process as well as the overall cleanliness of the cabin. At the same time, the airline’s poor in-flight entertainment was mentioned by quite a few reviewers, even the ones who were happy with the service overall. Their baggage allowance and fees were also the focus of many reviews, with numerous travellers stating that they were only allowed 2, 10kg bags in Business Class. Others were disappointed by charges for carry-on bags.
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