KM Malta Airlines logo

KM Malta Airlines Reviews and Ratings

Read 553 verified passenger reviews to find out if KM Malta Airlines is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Cabin cleanliness
  • plus Easy check-in and boarding
  • plus Seating Comfort

Cons

  • minus Minimal in-flight entertainment
  • minus Very little legroom
  • minus Baggage allowance and fees
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KM Malta Airlines reviews

1.86

  • star
  • star
  • star
  • star
  • star
  • Terrible

    (4)
  • Poor

    (2)
  • Average

    (2)
  • Very Good

    (0)
  • Excellent

    (1)
  • star
  • star
  • star
  • star
  • star

Lara S

verifbadgeVerified | Apr 29, 2025

  • Frankfurt-Malta
  • Economy

My flight was canceled, but...

My flight was canceled, but the airline did not inform me. When I tried to check in, I noticed the cancellation message. I contacted the airline, and they rebooked me on a flight with a connection in Rome. Due to this disruption, I lost my prepaid hotel booking in Valletta and had to book another hotel in Rome, causing me both financial loss and inconvenience

  • Frankfurt-Malta
  • Economy
  • star
  • star
  • star
  • star
  • star

Edvin K

verifbadgeVerified | Apr 29, 2025

  • Malta-Helsinki
  • Economy

The lady by the counter...

The lady by the counter refused to give me the protocol or her name. She only let us take a picture of her screen with denied boarding info.

  • Malta-Helsinki
  • Economy
  • star
  • star
  • star
  • star
  • star

Tina S

verifbadgeVerified | Apr 29, 2025

  • London-Malta
  • Economy

The flight was supposed to...

The flight was supposed to leave originally on 22dec at 21.45. It was delayed until 22.25. Once on the plane they advised us at 23.00 that weather conditions have worsened and that the airport closes. Therefore we all had to leave. By the time i left the airport it was 1.30am. They gave me a flight the next day, 23 dec, at 13.30 to arrive at 16.30 to malta

  • London-Malta
  • Economy
  • star
  • star
  • star
  • star
  • star

Mirra L

verifbadgeVerified | Apr 28, 2025

  • Malta-London
  • Economy

Minutes before departure we were...

Minutes before departure we were told that they were trying to sort out some issue. 15 minutes later we were advised to disembark the aircraft and we were taken to the departure lounge where we waited for just over 3 hours. Once on board, we were offered a free orange juice or water to compensate for the delay. We arrived in Heathrow roughly 4 hours later.

  • Malta-London
  • Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

KM Malta Airlines Ratings

All-time Rating & Reviews

KM Malta Airlines customer review scores from various review websites. Average Star RatingKM Malta Airlines customer review scores from various review websites.

Average Star Rating

1.86
  • star
  • star
  • star
  • star
  • star
Total number of reviews for KM Malta Airlines Total Reviews countTotal number of reviews for KM Malta Airlines

Total Reviews count

553
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    1.86

    553 (100%)

  • dist

    TrustPilot

    1.4

    289 (53.3%)

  • dist

    Google

    1.4

    118 (21.8%)

  • dist

    Kayak

    3.5

    69 (12.7%)

  • dist

    eSky

    4.1

    37 (6.8%)

  • dist

    PissedConsumer

    1.6

    8 (1.5%)

  • dist

    FlightReport

    3.15

    7 (1.3%)

  • dist

    SkyTrax Ratings

    3

    (%)

Join the conversation! What do you think of KM Malta Airlines

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
KM Malta Airlines logo

1.86

553

  • star
  • star
  • star
  • star
  • star

2/5 overall

  • 3/5
  • 2/5
  • 3/5
  • 3/5
  • 1/5
  • 3/5
  • 3/5
  • 3/5
  • 3/5
  • 2/5

3 ways to claim compensation from KM Malta Airlines

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  • Option 2 - Check how much you are owed right now with our instant compensation checker.

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  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with KM Malta Airlines by following the steps below

    1. Fill in the feedback and claims form on the KM Malta Airlines website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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