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Cyprus Airways Delayed or Cancelled Flight compensation and refund

Cyprus Airways owes other passengers up to €600 in compensation for Cyprus Airways cancelled and delayed flights.

Do you want to know more how to claim compensation from Cyprus Airways and what to do in such cases?

Cyprus Airways doesn’t want you to know your passengers rights, but our team put together all information you need to know to get paid from Cyprus Airways.

Reviewed by a licensed lawyer.
Last Updated: June 07, 2024

Cyprus Airways Delayed or Cancelled Flight compensation and refund

It's everyone's dreaded travel scenario: you buy a ticket from Cyprus Airways, show up, and discover that your flight is delayed, cancelled, or worse. Or you find that the flight is fine, but you or an immediate family member are denied boarding. What are your rights? Are you due compensation?

You could receive up to €600 from Cyprus Airways. We here at AirAdvisor make claiming compensation easy.

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If you've had a cancelled or delayed flight and are looking for information about a refund or Cyprus Airways flight compensation, we are here to help. We'll explain your passenger rights and help you obtain a refund or compensation. Submit a complaint to Cyprus Airways and receive as much as €600 per passenger. Use our free Compensation Calculator to find out much you are owed and to start your Cyprus Airways claim. You don't need to be an expert on Cyprus Airways refund policy or cancellation policy to receive your money back.

What Are My Passenger Rights in Case my Cyprus Airways Flight Was Cancelled or Delayed?

According to EU law your rights include:

  • up to €600 compensation which is not reliant on ticket price
  • Includes disrupted Cyprus Airways flights up to 3 years old
  • Covers flights that were delayed at least 3 hours, cancelled, or overbooked


What Should I Do in Case of Cancellations or a Cyprus Airways Delayed Flight?

  • Confirm the reason for the delay or cancellation.
  • Collect proof: photos, receipts of expenses, Cyprus Airways booking number, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online compensation calculator.


Cyprus Airways Flight Compensation Claims

As a passenger, you may be entitled to compensation if the following have occurred:

  • Flight delay: If your flight arrived 3+ hours late at your final destination.
  • Cyprus Airways Cancel Flight: if Cyprus Airways cancelled your flight and informed you less than 14 days before departure.
  • Overbooking: If you have been denied boarding due to overbooking.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination 3+ hours late.


Cyprus Airways Flight Cancellations: When are they Liable?

When Cyprus Airways can escape liability: Cyprus Airways claims if a flight was cancelled due to events outside of its control; for example bad weather, or issues at the airport. Such events are typically called extraordinary circumstances and in such cases, you are not entitled to a Cyprus Airways missed flight refund.

All airlines will generally try to book you on the next available flight at no additional charge, in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.

Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Cyprus Airways flight compensation.

An airport employees’ strike is beyond anyone's control. Learn more about cancellation compensation.

When Cyprus Airways cannot escape liability: When Cyprus Airways cancel flights, EU 261 Regulation on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.

Also, if you were notified about the flight cancellation less than 14 days before your date of departure, you may be able to receive up to €600 per person in compensation. Additionally, you may receive Cyprus Airways flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.

We assume all legal costs

All you have to do is submit the application and wait for the compensation to be received

Cyprus Airways Flight Refund policy

A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.

In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.

If Cyprus Airways cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.

Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.

Note: If Cyprus Airways offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund. 

Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.

Cyprus Airways Refund problems? Let our team help you.

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Cyprus Airways Flight Delay Compensation

While all airlines attempt to operate on time, sometimes delays happen. EU regulation 261 (EU 261) protects passengers in cases of flight delays.

According to EC 261, if your flight arrives later than 3 hours at your final destination, you may be eligible to file a Cyprus Airways delayed flight compensation claim form to receive up to €600 as a flight refund.

Exclusions: Cyprus Airways delayed flight compensation will not be enforceable in case of extraordinary circumstances. If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems, airline staff strike, or operational problems are not valid reasons for rejected compensation claims.

Tip: accepting vouchers or signing release paperwork will result in losing the right to compensation. 

Learn more about passenger rights to Cyprus Airways delay compensation and how to demand Cyprus Airways claim compensation.


What is the Time Limit for Compensation Claims?

You have up to six years to contact Cyprus Airways and collect your compensation and ticket refunds.

How to Claim Compensation for a delayed flight Cyprus Airways?

We advise you to use our free flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.

EU 261 Compensation Claim: How Much Can You Get?

Distance Compensation: All flights under 1,500 km Up to €250 per person

Cyprus Airways Internal flights over 1,500 km Up to €400 per person

Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person

Cyprus Airways international flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our free compensation check.

Claim your compensation with AirAdvisor and get up to €600. Find out how much you’re owed today.

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Common questions: Compensation Claims and Refunds

What to do when your Cyprus Airways flight is cancelled?

Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Cyprus Airways refund for cancellation.

What if I cancel my Cyprus Airways flight? Can I get a refund?

If Cyprus Airways cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Cyprus Airways cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.

Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.

Do I also get my money back for the Cyprus Airways cancelled a flight due to Covid-19?

If Cyprus Airways cancelled a flight due to Covid-19, passengers are entitled to a reimbursement as part of flight cancellation rights. If Cyprus Airways attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.

Can I Get a Cyprus Airways Refund?

Unless you've chosen a flexible, refundable fare when booking your flight, cancelling the ticket yourself will likely render you ineligible for any compensation. However, if Cyprus Airways has to cancel the flight due to external circumstances outside of your control then the airline shall provide a full refund.

How many hours for flight delay to be eligible for Cyprus Airways compensation?

If your Cyprus Airways flight experiences a delay of 3 hours or more at the final destination airport, you may be eligible for compensation. The calculation of delay and compensation can be complex and may depend on factors such as the length of delay and flight distance. Use the AirAdvisor flight delay compensation calculator to check your Cyprus Airways flight eligibility.

How long does it take to get Cyprus Airways flight delay compensation?

According to EU 261 regulation, compensation for flight delays shall be paid by airline within a month, however Cyprus Airways typically takes 2-3 months to process such claims. In some instances, Cyprus Airways may postpone or overlook these requests in an attempt to avoid paying out. AirAdvisor team can assist you in such situations.

How to claim Flight Delay Compensation with Cyprus Airways?

Are you owed compensation for a delayed or canceled flight from this airline? If so, AirAdvisor is here to help! Our team of legal and travel experts have the knowledge and expertise necessary to complete your claim with the best possible results. Reach out today to learn how we can make sure that you get back what's rightfully yours. Don't let them keep your money any longer - contact us now!

How much compensation for Cyprus Airways delayed flight can you get?

If you're travelling within the EU, up to €250 per person can be reimbursed if your flight is under 1,500 km. Meanwhile, flights over 1,500 km will get a compensation of €400 per passenger - and that's true for both intra-EU journeys as well as international ones between 1,500km and 3,500km. As for those extra long trips? They'll be eligible for €600 in compensation!

How Much Time Do I Have to Make My Claim againt Cyprus Airways?

The statute of limitations for filing a Cyprus Airways compensation claim can differ depending on the laws of the country of departure or arrival. Generally such period is 3 years. But it's important to note that some countries may have a shorter time frame, such as one or two years. Avoid the hassle and check your flight at AirAdvisor's website. Let AirAdvisor team file your claim before it expires.

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What happened with Cyprus Airways clients

Recent Comments

Margot from France (Cyprus Airways CY 381 Flight cancellation)
April 20, 2024, 7:57 pm

We had 4 tickets for Larnaca at 3.40pm and the company cancelled the plane the same day, even 5 hours before departure, for no reason given. The company is cyprus airline and we booked via opodo. We had reservations in Cyprus (car, accommodation) that we couldn’t cancel. The alternative flights offered by opodo were 3 days later. So we had to buy new, more expensive tickets from another airline to be able to arrive and stay. We were supposed to arrive at 9 p.m. We finally arrived at our accommodation at 4 a.m.

Burim from Macedonia (Cyprus Airways CY 427 Flight delay)
June 4, 2023, 2:41 pm

On 26.05.2023 we supposed to fly Cyprus Airline out Thessaloniki at 11:00 but they changed my flight for the same day at 19:00 when I arrive at the airport there was +1 hour delay so I flew at 20:00 Cyprus Airlines notified me about the flight change in early April, but I already had a hotel reservation since 03.05.2023 so I lost entire day as I arrived at, he hotel at approximately 23:30 because of the flight change. On the notification day I tried to book other flight but there were no tickets all the flights were booked so I had to agree with the 7+ hours “pushover” I had no other options!

Yauheni from Belarus (Cyprus Airways CY 487 Denied boarding)
November 8, 2021, 10:24 am

We had come to the beginning of registration. We were kept in line at the registration desk, then at the security check, then at passport control. When we finally made it to the gate we were told that boarding was over and we couldn't board the plane. Though they said that later that day or the next day there'd be another plane to Larnaca and they'd board us on it so we'd just need to come to the Cyprus Airways' desk at the airport. Which happened to be not true and it looks like that statement was intended to lull our vigilance. Moreover there was neither Cyprus Airways desk nor their employee at the airport as we found out later. We called their support line, but they said that this was totally our fault and they were not going to refund us anything except 75 euro per ticket (which is about 28% of its actual price). And most outrageously, they said that they had also cancelled our return tickets without any refund or compensation motivating it by the fact that it was the same booking. Additional facts: - At registration desk we were silently given boarding passes with different seats than we'd chosen before. Without any explanation or attracting our attention to this fact. We found it out later. - No airport announcement was made that the boarding of our plane was finished nor about its missing passengers. We were carefully listening to all the announcements at the airport. - We were told at the gate that they'd called to passport control looking for us which seems not to be true, because no one at passport control said anything about that or that we need to hurry up.

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