Pisa International Airport Compensation for Flight Delays & Cancellations: Live Updates

Amy Lancelotte

By:  Amy Lancelotte

Last Updated:  June 2, 2025

Real-time updates and important information for passengers experiencing delays or cancellations at Pisa Airport.

No matter what airport you're flying in or out of, a delay or cancellation is always a possibility. And Pisa’s Galileo Galilei Airport is no exception. When you find yourself dealing with an annoying delay or cancellation at Pisa International Airport (and it will happen), don’t despair. 

Thanks to the European Union’s Regulation EU261, you have protection to cover disruption-related expenses like hotels and meals, and the option to claim up to €600 (£520) in compensation, subject to certain conditions.

How you handle any Pisa International Airport delays and cancellations can change your perception of the situation. Armed with all the information here and with help from our airline compensation experts, you can get everything you deserve – not a penny less. Working with 450,000 satisfied customers since 2017, ArAdvisor is the ally you want for the best results.

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Pisa Galileo Galilei Airport – Passenger Rights

With EU261, passengers can claim the following, depending on the circumstances:

• Compensation up to €600/£520
• Assistance in the form of meals, communication, hotel stays, and transport
• Flight refunds

Delays Exceeding 3 Hours

If a flight from Pisa Airport is delayed by at least 3 hours, EU261 is triggered. The payout amount will depend on the flight distance, the total delay length, and the cause of the Pisa Airport delay.

Flight Cancellations & Refunds

If a Pisa International Airport flight is cancelled, EU261 also mandates compensation, which depends on the cancellation notification period. In addition, the total interruption time, flight distance, and root cause are factors.

First, when a Pisa International Airport flight gets cancelled, passengers are entitled to a replacement flight or a refund, regardless of the cancellation timeframe or reason. Compensation is also possible when passengers are notified of the cancellation fewer than 14 days before the scheduled flight. 

But not all re-routed flights are eligible. For example, the airline does not have to issue compensation under Regulation EU261 if:

• Cancellation notice is given between 7 and 14 days, and the replacement flight leaves no more than 2 hours before and arrives less than 4 hours after the original.
• Cancellation notice is less than 7 days, and the new flight departs no more than 1 hour before and lands less than 2 hours after the original.

Lost Luggage at Pisa International Airport

When checking baggage at Pisa Airport, if it’s not returned within 21 days, it’s considered lost, and passengers can claim up to €1,860 (1,519 Special Drawing Rights or £1,580). This depends on the value of the items inside, and a claim must be filed within 7 days.

Passenger Rights in Case of Pisa International Airport Flight Delays

Passengers are eligible for cash compensation when a Pisa Airport flight is delayed by at least 3 hours. And, while waiting at the airport, airlines are required to keep you comfortable, referred to as the right to care. You can get the following, based on the Pisa Airport wait time and flight distance:

Pisa International Airport Flight Delay Compensation

Getting an airline to pay out Pisa Airport delay compensation can be tricky. It’s crucial to keep all documents. Hold on to your boarding pass and get the reason for the delay in writing whenever possible.

Make sure you file your Pisa International Airport flight delay compensation claim in time. In Italy,  passengers have 2 years and 2 months from the interruption to make a claim.

Delayed Flight Requirements for Compensation

1. Your flight departs from Pisa Airport on any airline; or
2. Your flight arrives at Pisa Airport on an EU or UK-based airline; and
3. The flight is delayed by 3 hours+; and
4. The airline is the cause of the delay

How Much Can You Claim for Pisa Airport Delays

It’s simple, the maximum compensation is based on the overall flight distance:

• Up to 1,500 km: €250/£220
• 1,500 km to 3,500 km: €400/£350
• Over 3,500 km: €600/£520*

*Note that for flights over 3,500km, if the delay is between 3 and 4 hours, airlines will attempt to reduce this to €300/£260. At AirAdvisor, we always go for the maximum amount.

The Galileo Galilei Airport EU261 Cancelled Flight Law 

Like with delays, passengers can claim up to €600 (£520) for cancelled flights at Pisa Airport. As long as a passenger received less than 14 days' notice, the flight cancellation is directly caused by the airline, and if there’s a delay reaching the final destination, EU261 applies.

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Pisa Airport Cancelled Flight Compensation & Refund

Departing flights cancelled at Pisa International Airport are leaving from an EU-based airport, so they all meet this requirement for EU261. For a flight arriving at Pisa Airport, it must either be with a UK or EU airline or originate in the UK or EU on another airline.

Cancelled Flight Requirements for Compensation

To claim up to the maximum of €600 (£520), a Pisa Airport cancelled flight must:

• Depart from the EU on any airline
• Arrive in the EU on an EU or UK airline
• Be cancelled with less than 14 days' notice

Can I Get a Refund for my Flight from Pisa Airport? 

Yes, passengers can get a full refund or choose to re-book if a cancelled flight departs from Pisa Airport. Additionally, once a flight is delayed by 5 hours or more, passengers can choose not to continue travelling and get a refund.

Pisa International Airport Cancelled Flight Compensation You Can Claim

The amount of Pisa Airport flight cancellation compensation that passengers can claim differs based on when the flight is cancelled. Other factors include the flight distance and the delay time of the replacement flight compared to the original one (EU261):

Flights Cancelled Within 7 to 14 Days

Flights Cancelled Within 7 days

Delayed, Lost, or Damaged Baggage at Pisa International Airport

Not only do passengers have protection for flight interruptions, but lost, damaged, or delayed baggage may also entitle passengers to compensation up to approximately €1,860 (1,519 SDR).

• A bag is considered lost if it’s been delayed for at least 21 days
• File a claim within 7 days of the delay, damage, or once it’s declared lost
• Prove the value of the luggage contents with receipts
• For delayed baggage, airlines will cover the bare essentials
• Prove damage with photos

Galileo Galilei Airport Delays & Cancellations: Top Reasons

All this talk of delays and cancellations probably has you wondering why it happens in the first place. The truth is that the reasons are varied, but in Pisa, it’s most commonly due to strikes or airline operational problems.

Air Traffic Control Restrictions at Pisa International Airport

ATC is an absolutely crucial service at any airport, so when there are restrictions, planes get backed up, causing cascading delays and potential cancellations. 

Airline Operational Issues

When airlines have challenges with staff strikes, aircraft scheduling, or insufficient crew members, it can quickly lead to delays or cancellations.

On September 7, 2024, Italy experienced a strike by various groups, including the workers at both ITA Airways and Wizz Air. This strike severely impacted flights at Pisa International Airport. Multiple flights were cancelled and even more delayed, even though the total planned strike time was only 4 hours.

Strikes at Pisa International Airport

A strike at Pisa Airport can shut everything down in record time. Whether it’s the maintenance workers, refuellers, security staff, or baggage handlers, it’s a good idea to adjust your plans ahead of time (if possible).

Also on September 7, 2024, ground crews went on strike at Galileo Galilei Airport, along with staff from other Italian airports like Milan Malpensa and Florence. This only added to the chaos that ensued and further increased the flight interruptions.

Delays / Cancellations due to Bad Weather Conditions at Pisa Airport

All airports and airlines are at the mercy of the weather. Thunderstorms, high winds, and flooding can make flying unsafe, causing flights to be cancelled or delayed. 

In March of 2025, the Pisa and Florence areas experienced flooding when almost a month’s worth of rain was received in a single morning. Although the airport managed to continue operations, it could have been a lot worse.

Other Incidents at Pisa International Airport

Although less common, passengers may also experience disruptions due to security threats, runway closures, or technical problems within the airport. 

Pisa Airport interruptions can either be due to extraordinary circumstances, which are outside the airline’s control, or something caused by the airline. When extraordinary circumstances, like airport strikes and poor weather, are the cause, EU261 compensation is not payable.

Top 5 Airlines Affected by Delays & Cancellations at Pisa International Airport

Although you don’t have control over the delays and cancellations themselves, you can control which airline you use. These 5 carriers are the most commonly disrupted here:

• Ryanair
• easyJet
• British Airways
• Wizz Air
• Volotea

Claim Pisa Airport Flight Compensation With AirAdvisor

When you’ve experienced an annoying cancellation or delay, it’s easy to file a claim with AirAdvisor. In fact, it takes less than 5 minutes. Here’s how to proceed:

1. Gather your documents: This includes boarding passes, any airline or airport written correspondence, and proof of the interruption.
2. Submit the claim: File a claim online here. Enter the details of your flight and add your contact details. Then, attach your supporting documents and submit.
3. Sit back and relax: We’ll process everything for you and communicate back and forth with the airline. Claims are typically resolved successfully in 4-6 weeks.

File your Pisa International Airport compensation claim ASAP to get what you’re owed. Don’t risk forgetting to make the claim or losing important details and documents!

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Pisa International Airport Questions and Answers

Author:

Amy Lancelotte

Job/Position: Editor

Amy Lancelotte is a writer, editor, and content strategist with seven years experience writing about travel and related topics. Born and raised in Canada, she has spent several years living and working as a digital nomad in England, Italy, and France, and has spent more time in airport departure lounges than she wants to think about.