Ryanair Complaints: Contact Number, Email, and Form

Joanna Teljeur

By:  Joanna Teljeur

Last Updated:  19 January 2026

Did something go wrong on your Ryanair flight? Whether the in-flight entertainment wasn’t working, your seat was uncomfortable, or your flight was disrupted, you have every right to lodge a complaint. And, depending on the situation, you might get compensation from the airline! Here’s what you need to know to send a successful complaint to Ryanair.

Tips for filing a complaint with Ryanair

There are a few things to remember when figuring out how to complain to Ryanair. They are:

1. Submit your claim ASAP. It’s best to make Ryanair complaints when the details of the incident are fresh in your mind.
2. Documentation is key. Keep all your travel documents and any correspondence or other items you received from Ryanair. You’ll need it later.
3. Know your information. This includes everything from flight details, tickets, and both dates and times. Additionally, make sure you write down the names of anyone you speak to.
4. Be clear. Have a pre-rehearsed or pre-written statement about the incident. Be specific and make your demands easy to understand.
5. In the case of a delayed flight, provide the time of the delay and try to get the reason for the delay from Ryanair on the day it happens.
6. Contact details. Make sure Ryanair has your full name and preferred method of contact, whether it’s email, phone, or mail.

Disrupted flight? You might have a right to compensation - up to €600Check Your Flight

What’s considered a valid complaint?

The term “complaint” is a broad one, and technically, you can complain to Ryanair whenever you feel wronged. But, this ultra-low-cost airline isn’t known for customer service (you only need to browse their Twitter account to confirm), so you should stick with complaints that are likely to have a resolution. Here are some examples of valid Ryanair complaints:

• Compensation for flight delays: When a delay of 3 hours or more happens, calculated based on the arrival time at your destination, you should fill out a Ryanair complaint form to seek compensation.
• Canceled flight compensation: A Ryanair flight that’s canceled without sufficient notice typically entitles passengers to a flight refund and potential compensation for expenses and inconvenience.
• Denied boarding: When Ryanair oversells flights, and you’re bumped out of your pre-booked seat, filing a complaint for compensation is usually possible.
• Delayed and lost bags: When Ryanair mishandles your bag, including damage, filing a complaint can get you compensation for replacement items.
• Poor service: Whether it’s during the booking process, onboard, or at another point during your travels, if you’ve received poor service from Ryanair, it’s possible to complain. Although it’s rare with Ryanair, you may receive compensation in the form of vouchers or future discounts.

Contacting Ryanair by phone, email, chat & forms

The chances are good that Ryanair doesn’t want to hear from you. The airline is consistently ranked low by customers, but that doesn’t mean you shouldn’t try. Quite the opposite. If you’re wondering, “How do I contact Ryanair with a complaint?” these are the best ways:

Complaints Email Address

Ryanair does not have a published complaints email, but they do provide a complaints form on their website. It’s divided into multiple options, including things like:

• Onboard experience, 
• Booking experience, 
• Damaged bags, and 
• Flight disruptions. 

Phone Number

While Ryanair doesn’t have a complaint-specific phone number, you can still contact them by phone. They do not have a phone number for U.S. passengers specifically, so you will need to call the following number:

+353-1-812-1212

Live Chat

The chat function with Ryanair is a combination of a bot and human customer service representatives. As is common these days, you’ll start with the bot, and if it can’t resolve your issue, you’ll be transferred to a live agent. The live agent business hours are the same as with the Ryanair phone number.

Social Media Channels

Another way to reach out to Ryanair is through their social media channels. It’s best to use direct messages on Instagram and Facebook, and remember not to disclose any personal or sensitive information. 

Ryanair Complaints Response Window

For complaints filed online, Ryanair quotes a response time of a maximum of 10 working days. This applies to complaints for delayed and canceled flights, as well as other, more general complaints. 

If your complaint is ignored or your claim is rejected, AirAdvisor can help! Start by entering your flight details below.

Claim with AirAdvisor and get up to €600 compensationFind out how much you’re owed today.Check Your Flight

Author:

Joanna Teljeur

Job/Position: Senior Editor & Content Lead

Joanna Teljeur is a senior editor and writer with 15+ years of experience in editorial leadership, journalism, and content development with a focus on consumer rights, aviation law, and public-interest reporting. Her work centers on transforming complex regulatory and legal topics into clear, accurate, and accessible content for international audiences.

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