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Flynas (Nas Air) Headquarters
Flynas Building
King Abdulaziz Road
P.O. Box 305161
Riyadh 11361,
Kingdom of Saudi Arabia
Flight left you disappointed? Let others know what happened
Website:
www.flynas.comPhone:
+966 11434 9000Mailing Address
Flynas (Nas Air) Headquarters Flynas Building King Abdulaziz Road P.O. Box 305161 Riyadh 11361, Kingdom of Saudi ArabiaOnly verified complaints
50% of complaints led to successful compensation payouts
Safe space to complain
What do you want to ask AirAdvisor and the community?
Max 120 characters (0)Verified | Nov 21, 2025
AirAdvisor Expert: Hi there, Yes, water is generally allowed in checked baggage (30 kg luggage), but each airline may have its own specific restrictions regarding the quantity, packaging, and sealing requirements. For accurate and up-to-date information, please refer to the airlineβs official rules of carriage on their website. They will clearly outline whether water is permitted, in what amount, and under what conditions. Also keep in mind that liquids are not allowed in hand luggage beyond the permitted limit, so it should only be placed in your checked baggage if the airline allows it.
There are over 68346 complaints on AirAdvisor β with 87+ claims submitted!
Phone
General information
+966 11434 9000
Customer Service
+966 11434 9011
Available Sunday to Thursday 9:00 am to 5:00 pm local time.
Baggage service
+966 11261 1126
+996 69200 01234
Show phone numbers
Live chat
Flynas Live Chat available on the official website.Social media
You can contact Flynas (Nas Air) on Facebook and X (formally Twitter).Sending a DM to Flynas (Nas Air) could lead to a faster response time.
Flynas (Nas Air) Headquarters
Flynas Building
King Abdulaziz Road
P.O. Box 305161
Riyadh 11361,
Kingdom of Saudi Arabia
Show Flynas (Nas Air) address
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You can raise specific complaints with Flynas by visiting:
https://www.flynas.com/en-eu/help
If you seek compensation for the problems you had directly from Flynas, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Flynas (Nas Air) directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Flynas (Nas Air).
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These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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