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RATED 4.5/5 AFTER 28,882 REVIEWS
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Air Cairo Reviews and Ratings

Read 4,857 verified passenger reviews to find out if Air Cairo is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Budget-friendly fares
Extensive route network
On-time for short flights

Cons

Poor customer service
Scheduling issues
Lack of communication

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Air Cairo reviews

2.55

Terrible
(4)
Poor
(7)
Average
(2)
Very Good
(0)
Excellent
(0)

Peter B

Verified | Jun 10, 2026

Singapore-Cairo
Economy

I was denied boarding because check...

I was denied boarding because check-in was too slow and the plane took off. I arrived ontime but the staff did not care. Offered an alternative flight, not a refund.

Singapore-Cairo
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for Denied boarding in most cases?

Check if you can claim compensation here.

Nira F

Verified | Jun 10, 2026

London-Cairo
Economy

They lost my baggage, I had to call...

They lost my baggage, I had to call them and report several times because they could not find anything and the support was helpless. Got my bag after 3 days, damaged.

London-Cairo
Economy

Comments

Passenger rights expert: Compensation alert! Did you have Baggage problem? You could be due up to €1,920.

Find out in just a few clicks.

Piara N

Verified | Jun 10, 2026

Cairo-London
Economy

4-hour delay turned into a nightmar...

4-hour delay turned into a nightmare where we had to look for accommodation and food because the flight was postponed till the next morning finally. No vouchers were offered.

Cairo-London
Economy

Comments

Passenger rights expert: Surprising but true: you can get up to €600 back for Flight delay.

Start your check here.

Artan G

Verified | Jun 10, 2026

Cairo-Singapore
Economy

Traveled on a business trip. Late f...

Traveled on a business trip. Late for hotel paid night and a dinner with a partner. Had to move our meeting the next day which cost me a lot.

Cairo-Singapore
Economy

Comments

Passenger rights expert: Travelling setback? If you faced Flight delay, you may be owed up to €600 in compensation.

Check your claim here.

Bianna N

Verified | Jun 10, 2026

Hannover-Cairo
Economy

We boarded ontime but took off 3 ho...

We boarded ontime but took off 3 hours later. Waiting for any information from pilots, no reason noted for that. Finally, took off without any explanation further.

Hannover-Cairo
Economy

Comments

Passenger rights expert: Don’t leave money on the table. You could be owed up to €600 for Flight delay.

See if you can claim now.

Serena M

Verified | Jun 10, 2026

London-Cairo
Economy

I want my refund, as the flight was...

I want my refund, as the flight was delayed first, and then finaly cancelled. Without any explanation, last minute cancellation only.

London-Cairo
Economy

Comments

Passenger rights expert: That Flight cancellation might not be a total loss — you could still claim up to €600 in compensation.

Check here.

Borden F

Verified | Jun 2, 2026

Barcelona-Cairo
Economy

We have arrived in Airport 3 hours ...

We have arrived in Airport 3 hours before check in and at the check in counter they didn’t let us check in and told us that our child is not in their system although I have showed her ticket and her name.

Barcelona-Cairo
Economy

Comments

Passenger rights expert: Good news: if you experienced Denied boarding, you may be entitled to up to €600 in compensation.

Want to see if you’re eligible?

Helen W

Verified | Jun 2, 2026

London-Cairo
Economy

We were put on the airplane as sche...

We were put on the airplane as scheduled the we waited 3 hours and 7 minutes till we departed. No explanation was given, and we arrived 2,5 hours late.

London-Cairo
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

Claim in minutes.

Nadia Y

Verified | May 4, 2026

Cairo-Istanbul
Economy

We arrived 3 hours late and without...

We arrived 3 hours late and without out bags. It's been 3 days and they wouldnt offload luggage or tell us where they will be handed to us.

Cairo-Istanbul
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €1,920 compensation for Baggage problem.

Check your eligibility here.

Frenny R

Verified | May 4, 2026

Cairo-Bergamo
Economy

Was a delay of 4 or 5 hours. Then c...

Was a delay of 4 or 5 hours. Then canceled. Didn't pay for transportation to hotel. The next day the rescheduled flight was delayed 3 hours.

Cairo-Bergamo
Economy

Comments

Passenger rights expert: Flight cancellation might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

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Air Cairo Ratings

All-time Rating & Reviews

Average Star Rating

2.55

Total Reviews count

4857

Review Sites Distribution

AirAdvisor
2.55
4857 (100%)
TripAdvisor
2.5
2585 (53.4%)
Google
3
1244 (25.7%)
TrustPilot
1.8
729 (15%)

Airlines-Inform
2.36
92 (1.9%)
Flight Radar
3.55
75 (1.5%)
eSky
4.2
52 (1.1%)
Kayak
3.3
39 (0.8%)
Airline Ratings
3
(%)

Join the conversation! What do you think of Air Cairo

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Compare Air Cairo with:

Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.55

4857

3/5 overall

3 ways to claim compensation from Air Cairo

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Air Cairo by following the steps below
1. Fill in the feedback and claims form on the Air Cairo website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Air Cairo Reviews and Ratings

Pros

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