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Air Cairo Reviews and Ratings

Read 4,857 verified passenger reviews to find out if Air Cairo is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Budget-friendly fares
  • plus Extensive route network
  • plus On-time for short flights

Cons

  • minus Poor customer service
  • minus Scheduling issues
  • minus Lack of communication
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rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Air Cairo reviews

2.55

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  • Terrible

    (4)
  • Poor

    (7)
  • Average

    (2)
  • Very Good

    (0)
  • Excellent

    (0)
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Andreas K

verifbadgeVerified | May 4, 2026

  • Cologne-Hurghada
  • Economy

After 4 hours the cabin crew had to...

After 4 hours the cabin crew had to rest due to long working hours. The flight was delayed to the next day from 13/3 18:15 to 14/3 kl 12:30. We were sent to a hotel to spend the night late in the evening.

  • Cologne-Hurghada
  • Economy

Comments

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Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

See if you qualify today.

  • star
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Paola M

verifbadgeVerified | May 4, 2026

  • Bari-Sharm El Sheikh
  • Economy

The flight was initially delayed 4 ...

The flight was initially delayed 4 hours, then the cabin crew had worked too many hours and the flight was delayed to the next day.

  • Bari-Sharm El Sheikh
  • Economy

Comments

inficon

Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?

Check if you can claim compensation here.

  • star
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Carola Ana C

verifbadgeVerified | Dec 2, 2025

  • Milano-Cairo
  • Economy
  • Claim escalated to airline

Flight delay

Four hour long delay with no explanation. People were really angry in the plain and never an explanation in English was offered to us. The staff was rude to the customer and the flight was really uncomfortable, we were worried about the outcome of it all. At some point we thought we were going to be left abandoned at Milan. We were travelling to Egypt from Spain and the flight from Spain to Milan Malpensa was on time and no problems at all.

  • Milano-Cairo
  • Economy
  • Claim escalated to airline

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Air Cairo Ratings

All-time Rating & Reviews

Air Cairo customer review scores from various review websites. Average Star RatingAir Cairo customer review scores from various review websites.

Average Star Rating

2.55
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Total number of reviews for Air Cairo Total Reviews countTotal number of reviews for Air Cairo

Total Reviews count

4857
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.55

    4857 (100%)

  • dist

    TripAdvisor

    2.5

    2585 (53.4%)

  • dist

    Google

    3

    1244 (25.7%)

  • dist

    TrustPilot

    1.8

    729 (15%)

  • dist

    Airlines-Inform

    2.36

    92 (1.9%)

  • dist

    Flight Radar

    3.55

    75 (1.5%)

  • dist

    eSky

    4.2

    52 (1.1%)

  • dist

    Kayak

    3.3

    39 (0.8%)

  • dist

    Airline Ratings

    3

    (%)

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Air Cairo logo

2.55

4857

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3/5 overall

  • 1/5
  • 2/5
  • 3/5
  • 2/5
  • 2/5
  • 3/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5

3 ways to claim compensation from Air Cairo

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

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  • Option 2 - Check how much you are owed right now with our instant compensation checker.

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  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Air Cairo by following the steps below

    1. Fill in the feedback and claims form on the Air Cairo website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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