Mario P
Verified | May 9, 2025
- Milano-Tokyo
- Economy
All Nippon Airways offered us...
- Milano-Tokyo
- Economy
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NO WIN, NO FEE - EVER
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RATED 4.5/5 AFTER 28,741 REVIEWS
830,000 cases, 98% of court cases won
All Nippon Airways Reviews and Ratings
Check 17,144 verified passenger reviews to find out if All Nippon Airways is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.
Pros
Clean and comfortable - Exceptional cabin crew
- Excellent meals
Cons
Poor ground service - Low value for money
- Customer service inconsistencies
17% of reviewers learnt about & won compensation with AirAdvisor’s help
Pros
- Clean and comfortable
- Exceptional cabin crew
- Excellent meals
Cons
- Poor ground service
- Low value for money
- Customer service inconsistencies
All Nippon Airways reviews
4.12
Terrible
(5)Poor
(0)Average
(1)Very Good
(0)Excellent
(0)
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All Nippon Airways Ratings
All-time Rating & Reviews
All Nippon Airways customer review scores from various review websites. Average Star RatingAll Nippon Airways customer review scores from various review websites.
Average Star Rating
4.12
Total number of reviews for All Nippon Airways Total Reviews countTotal number of reviews for All Nippon Airways
Total Reviews count
17144 Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale
Review Sites Distribution
AirAdvisor
4.1217144 (100%)
TripAdvisor
410922 (63.7%)
Flight Radar
4.64118 (24%)
Kayak
4.151315 (7.7%)
FlightReport
3.95258 (1.5%)
Google
3.37181 (1.1%)
TrustPilot
2175 (1%)
Yelp
3.559 (0.3%)
Airline Ratings
3.7736 (0.2%)
eSky.eu
4.230 (0.2%)
Complaints Board
3.529 (0.2%)
Productreview
3.83 (0%)
SkyTrax Ratings
5(%)
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How does All Nippon Airways compare?
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Star ratings breakdown
- Ease of compensation and refunds
- In-flight entertainment (WiFi, TV, movies)
- Baggage policy & handling
- Cleanliness
- Customer service
- Check-in and boarding
- Value for money
- Food and beverage
- Legroom & seat comfort
- Ticket change & cancellation flexibility
4.12
17144
4/5 overall
- 3/5
- 3/5
- 3/5
- 3/5
- 3/5
- 3/5
- 3/5
- 3/5
- 3/5
- 3/5
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Option 2 - Check how much you are owed right now with our instant compensation checker.
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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with All Nippon Airways by following the steps below
- Fill in the feedback and claims form on the All Nippon Airways website. (30 minutes with all the right documentation).
- Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
- If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
- Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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