Volotea Reviews: Airline Score
196902 passengers’ reviews
Volotea S.A. Travessera de Gracia, 56, 4th floor, Barcelona, Spain, 08006
+34 931 22 07 17
196902 passengers’ reviews
Volotea S.A. Travessera de Gracia, 56, 4th floor, Barcelona, Spain, 08006
+34 931 22 07 17Leave your complaint to professionals.
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All-time Rating & Reviews
Average Star Rating
3.74Total Reviews count
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196902 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Affordable FaresFriendly Cabin CrewClean and Well-Maintained Planes
Strict Baggage PolicyLimited Customer SupportNo In-Flight EntertainmentVolotea is widely praised for its budget fares and friendly cabin crew. Numerous reviews also mentioned the cleanliness of the cabins and friendly cabin crew as other strong points as well as flexible booking options and punctuality for shorter European routes. The airline’s stringent baggage policies caused much dissatisfaction with many reviews citing that even the smallest deviations in weight and size led to extra fees. Another negative was the customer service who didn’t handle complaints or booking changes very well. Most budget airlines don’t offer much, if any, in-flight entertainment, but many passengers still complain about the lack of entertainment.
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