Noah J
Verified | Apr 29, 2025
- Milano-Manchester
- Economy
I have to pay about...
- Milano-Manchester
- Economy
Comments
Max 120 characters (0)
NO WIN, NO FEE - EVER
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RATED 4.5/5 AFTER 28,741 REVIEWS
830,000 cases, 98% of court cases won
AeroItalia Reviews and Ratings
Read 21,089 verified passenger reviews to find out if AeroItalia is good. Check how travellers rate flights, comfort and overall service, and leave your own review.
Pros
Good route network - Good pricing
- Friendly cabin crew
- Baggage handling
Cons
In-flight entertainment - Meals and snacks
- Overall flight experience
17% of reviewers learnt about & won compensation with AirAdvisor’s help
Pros
- Good route network
- Good pricing
- Friendly cabin crew
- Baggage handling
Cons
- In-flight entertainment
- Meals and snacks
- Overall flight experience
AeroItalia reviews
2.98
Terrible
(16)Poor
(4)Average
(3)Very Good
(0)Excellent
(0)
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Matt F
Verified | Apr 29, 2025
- London-Catania
- Economy
The flight was cancelled or...
- London-Catania
- Economy
Comments
Max 120 characters (0)
Chiara L
Verified | Apr 29, 2025
- Doha-Paris
- Economy
We arrived at Catania airport...
- Doha-Paris
- Economy
Comments
Max 120 characters (0)
AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).
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AeroItalia Ratings
All-time Rating & Reviews
AeroItalia customer review scores from various review websites. Average Star RatingAeroItalia customer review scores from various review websites.
Average Star Rating
2.98
Total number of reviews for AeroItalia Total Reviews countTotal number of reviews for AeroItalia
Total Reviews count
21089 Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale
Review Sites Distribution
AirAdvisor
2.9821089 (100%)
TripAdvisor
320514 (97.4%)
Google
1.9298 (1.4%)
eSky.eu
3.959 (0.3%)
Kayak
3.3555 (0.3%)
FlightReport
2.9516 (0.1%)
PissedConsumer
13 (0%)
SiteJabber
21 (0%)
Airlines-Inform
3.131 (0%)
Join the conversation! What do you think of AeroItalia
How does AeroItalia compare?
Compare AeroItalia with:
Star ratings breakdown
- Ease of compensation and refunds
- In-flight entertainment (WiFi, TV, movies)
- Baggage policy & handling
- Cleanliness
- Customer service
- Check-in and boarding
- Value for money
- Food and beverage
- Legroom & seat comfort
- Ticket change & cancellation flexibility
2.98
21089
3/5 overall
- 2/5
- 2/5
- 3/5
- 3/5
- 2/5
- 2/5
- 2/5
- 2/5
- 2/5
- 2/5
3 ways to claim compensation from AeroItalia
Option 1 - Write a review - Tell other passengers what you want compensating for.
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Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with AeroItalia by following the steps below
- Fill in the feedback and claims form on the AeroItalia website. (30 minutes with all the right documentation).
- Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
- If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
- Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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