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Flore S
Verified | Oct 8, 2026
- Frankfurt-Vancouver
- Economy
Flight delay
1 Checked into Sky Express in Athens Greece on time and was given a Boarding pass in Athens for my connecting flight in Frankfort to Vancouver Canada. 2 Departed by Sky Express from Athens on 1st October and arrived on time in Frankfort 3 Searched repeatedly for my connecting flight on the departure board in Frankfort - did not exist 4 Checked what terminal Condor flights depart from - Terminal 1 5 Got the track to Terminal 1 from Terminal 3 6 Checked for the departure Gate for my flight - did not exist 7 Was sent by Securities and Immigration offices to different Gates 8 Was told by multiple security offices and Immigration officer after checking on the phone that Condor does not fly to Vancouver that day (1st October) 8 Went to Lufthansa and asked to be boarded for the Vancouver flight, assuming they could do the transfer! 9 Was told by Lufthansa to go to Condor office in terminal 1. 10. Ran to Condor office and was not told if the flight was cancelled or ? 11 I was booked for the next flight on 3rd Oct. 48 hrs later 12 Asked where I could stay for 2 nights, was told Sky Express is responsible for my stay and according charges. 13 Was told to contact Sky Express on their toll free number that was not given to me. 14 Was told to email them in Germany. I did and waited for an hour with no response! 15 Got an email reply from Sky Express the next day, telling me they don't deal with matters as such! 16 Condor booked me into a nearby hotel at my own expense for 2 nights. 17 Use the shuttle on Saturday 3rd October to the airport and departed on schedule to Vancouver. I am a type 1 diabetic and came very close to have a sudden failure in the airport as my multiple requests from the internal vehicles refused my crying requests to help to drive me to a destination where help may be obtained! I will have to make sure not to travel with Condor anymore where connections to Condor is required.
- Frankfurt-Vancouver
- Economy
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