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FlyDubai Reviews and Ratings

Check 25,789 verified passenger reviews to find out if FlyDubai is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Competitive pricing
Modern fleet
Extensive route network

Cons

Poor communication
Uncomfortable seats
Added fees

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17% of reviewers learnt about & won compensation with AirAdvisor’s help

FlyDubai reviews

3.17

Terrible
(8)
Poor
(1)
Average
(4)
Very Good
(0)
Excellent
(0)

Olah B

Verified | May 13, 2025

Budapest-Dubai
Economy

My flight from Budapest to...

My flight from Budapest to dubia 22:15 departure and arriving at dubia 06:40 from dubia 9:35 to kenya arriving at 13:45. My flight was delayed due to technical issues. The airline don’t said anything since we enter the flight after entering the flight we waited for 2 hours and they told us there is a technical issue. They have not provided any care so far.

Budapest-Dubai
Economy

Liana S

Verified | May 12, 2025

Krakow-Dubai
Economy

we were flying from Krakow...

we were flying from Krakow on 25 th of August flight FZ 1788 , already at the airport we had nearly 6 hours delay because of a technical issue with the plane. Our connection was from dubai flight FZ1207 to male Velana, we were supposed to land on 7,20 but landed after 10 am in the morning. In Krakow we have received voucher for food for 38 usd per person , it was 5 of us. Since we have arrived late we missed the speedboat connection to our final destination in Maldives and had to wait for another 5 hours for another boat to take us to final destination.

Krakow-Dubai
Economy

Grem S

Verified | May 12, 2025

Helsinki-Dubai
Economy

The flight was scheduled to...

The flight was scheduled to leave at 23.30pm on Saturday, 26 February 2022 from Helsinki Airport to Dubai International Airport (flight number FZ 1784). There are 2 issues - delayed flight denied boarding. Here’s what happened: We have purchased a one-way ticket and entered UAE on several occasions, with Tourist Visa have 90 days validity, and never had any issues with boarding the flight to UAE. However, in this occasion, one of the Flydubai representatives denied them from boarding since they did not have a return flight. This information (that we need a return flight ticket to board the plane) was NOT communicated to us upon purchasing the ticket, and this has NEVER been an issue before. Their representative was extremely rude and blunt, telling the passengers to simply ‘step aside’ if they cannot sort it out.

Helsinki-Dubai
Economy

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FlyDubai Ratings

All-time Rating & Reviews

Average Star Rating

3.17

Total Reviews count

25789

Review Sites Distribution

AirAdvisor
3.17
25789 (100%)
TripAdvisor
3
8405 (32.6%)
Google
3.45
8051 (31.2%)
Mouthshut
3.16
6153 (23.9%)

Flight Radar
3.75
1619 (6.3%)
TrustPilot
1.4
873 (3.4%)
Airlines-Inform
2.6
284 (1.1%)
Kayak
3.25
147 (0.6%)
eSky
3.7
78 (0.3%)
FlightReport
3.85
49 (0.2%)
Airline Ratings
2.76
44 (0.2%)
PissedConsumer
1.9
19 (0.1%)
Productreview
2.6
3 (0%)
Yelp
2.7
3 (0%)
Tiket2
3
(%)
SkyTrax Ratings
3
(%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

3.17

25789

3/5 overall

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2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
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FlyDubai Reviews and Ratings

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