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Albastar Reviews and Ratings

Read 1,531 verified passenger reviews to find out if Albastar is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Direct routes
  • plus Affordable
  • plus Friendly cabin crew

Cons

  • minus Frequent flight disruptions
  • minus Poor customer service
  • minus Limited in-flight amenities
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rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Albastar reviews

2.48

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  • Terrible

    (2)
  • Poor

    (6)
  • Average

    (3)
  • Very Good

    (0)
  • Excellent

    (0)
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Roderick W

verifbadgeVerified | May 12, 2025

  • London-Belfast
  • Economy

Arrived Belfast at 15:30 instead...

Arrived Belfast at 15:30 instead of 09:50 ( 5+ hours late) At check in told possible delay of 1 - 2 hours Missed a hospital appointment Very little update on flight at airport Given water and a sandwich

  • London-Belfast
  • Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Albastar Ratings

All-time Rating & Reviews

Albastar customer review scores from various review websites. Average Star RatingAlbastar customer review scores from various review websites.

Average Star Rating

2.48
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Total number of reviews for Albastar Total Reviews countTotal number of reviews for Albastar

Total Reviews count

1531
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.48

    1531 (100%)

  • dist

    TripAdvisor

    2.5

    1287 (84.7%)

  • dist

    TrustPilot

    2.6

    151 (9.9%)

  • dist

    Airlines-Inform

    2.1

    48 (3.2%)

  • dist

    Glassdoor

    3.7

    5 (0.3%)

  • dist

    Kayak

    5

    2 (0.1%)

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Albastar logo

2.48

1531

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2/5 overall

  • 3/5
  • 3/5
  • 3/5
  • 3/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5

3 ways to claim compensation from Albastar

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

    Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.

  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Albastar by following the steps below

    1. Fill in the feedback and claims form on the Albastar website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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