Finnair logo

Finnair Reviews and Ratings

Check 18,633 verified passenger reviews to find out if Finnair is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

  • plus Comfortable long-haul flights
  • plus Efficient check-in
  • plus In-flight entertainment

Cons

  • minus Minimal amenities
  • minus Delays and schedule changes
  • minus Poor communication
Skip to ratings

rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Finnair reviews

3.69

  • star
  • star
  • star
  • star
  • star
  • Terrible

    (43)
  • Poor

    (4)
  • Average

    (0)
  • Very Good

    (0)
  • Excellent

    (1)
  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 24, 2026

  • Business

Your fin144 junk will be reported t...

Your fin144 junk will be reported to the appropriate authorities so they can check its condition, because it’s harming people and animals down below

Overall

  • close very noisy
  • closecheck hah xD
  • Business

Comments

inficon

Passenger rights expert: Turn travel frustration into cash: you could get up to €1,920 compensation for Baggage problem.

Claim in minutes.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 23, 2026

  • Premium economy

The authorities will be notified to...

The authorities will be notified to check whether your noisy clunkers are roadworthy The authorities will be notified to check whether your noisy clunkers are roadworthy

Overall

  • close very noisy
  • closecheck hah xD
  • Premium economy

Comments

inficon

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 23, 2026

  • Premium economy

The relevant authorities will be no...

The relevant authorities will be notified that the noisy fin122 is harming people and animals The relevant authorities will be notified that the noisy fin122 is harming people and animals

  • Premium economy

Comments

inficon

Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 22, 2026

  • Premium economy

There will be a notice to the autho...

There will be a notice to the authorities asking them to inspect the roadworthiness of your noisy clunkers There will be a notice to the authorities asking them to inspect the roadworthiness of your noisy clunkers

  • Premium economy

Comments

inficon

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to € 600 compensation for Denied boarding.

See if you qualify today.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 22, 2026

  • Premium economy

The relevant authorities will be no...

The relevant authorities will be notified that the noisy fin122 is harming people and animals The relevant authorities will be notified that the noisy fin122 is harming people and animals

  • Premium economy

Comments

inficon

Passenger rights expert: Good news: if you experienced Flight delay, you may be entitled to up to €600 in compensation.

Want to see if you’re eligible?

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 20, 2026

  • Economy

the appropriate services will be no...

the appropriate services will be notified due to the harmfulness to animals and people of your roaring scrap the appropriate services will be notified due to the harmfulness to animals and people of your roaring scrap

Overall

  • close very noisy
  • closecheck hah xD
  • Economy

Comments

inficon

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight cancellation.

Claim in minutes.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 20, 2026

  • Premium economy

the appropriate services will be no...

the appropriate services will be notified due to the harmfulness to animals and people of your roaring scrapAY122 A333

Overall

  • close very noisy
  • closecheck hah xD
  • Premium economy

Comments

inficon

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight cancellation.

Check your eligibility here.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 15, 2026

  • First

WHAT KIND OF JUNK DO YOU HAVE THAT ...

WHAT KIND OF JUNK DO YOU HAVE THAT YOU HAVE TO GO OUTSIDE WITH EAR PROTECTION? CONGRATULATIONS ON HARMING THE ELDERLY, YOU IDIOTS

Overall

  • close very noisy FOR OLDL PEOPLE
  • closecheck hah xD
  • First

Comments

inficon

Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 14, 2026

  • Business

Lack of any respect for the elderly...

Lack of any respect for the elderly flying these shitty roaring scrap metals, you will have to be reported to the appropriate institutions

Overall

  • close very noisy
  • closecheck hah xD
  • Business

Comments

inficon

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Denied boarding.

See if you qualify today.

  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Mar 11, 2026

  • Economy

No respect for elderly and sick peo...

No respect for elderly and sick people outside, while your pathetic little planes fly around making noise as if you were at an airport. You need to be reported for inspection.

  • Economy

Comments

inficon

Passenger rights expert: Did you know that you can claim up to €1,920 compensation for Baggage problem in most cases?

Check if you can claim compensation here.

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Finnair Ratings

All-time Rating & Reviews

Finnair customer review scores from various review websites. Average Star RatingFinnair customer review scores from various review websites.

Average Star Rating

3.69
  • star
  • star
  • star
  • star
  • star
Total number of reviews for Finnair Total Reviews countTotal number of reviews for Finnair

Total Reviews count

18633
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    3.69

    18633 (100%)

  • dist

    TripAdvisor

    3.5

    9121 (49.1%)

  • dist

    Flight Radar

    4.25

    4330 (23.3%)

  • dist

    Momondo

    3.8

    1430 (7.7%)

  • dist

    Kayak

    3.8

    1430 (7.7%)

  • dist

    Google

    3.7

    919 (4.9%)

  • dist

    Airlines-Inform

    3.4

    532 (2.9%)

  • dist

    FlightReport

    3.7

    250 (1.3%)

  • dist

    eSky.eu

    4.2

    186 (1%)

  • dist

    Airline Ratings

    1.7

    73 (0.4%)

  • dist

    TrustPilot

    1.6

    65 (0.3%)

  • dist

    eDreams

    4.1

    41 (0.2%)

  • dist

    Yelp

    2.8

    30 (0.2%)

  • dist

    PissedConsumer

    1.9

    28 (0.2%)

  • dist

    Productreview

    1.6

    18 (0.1%)

  • dist

    Tiket2

    4

    (%)

  • dist

    SkyTrax Ratings

    4

    (%)

Join the conversation! What do you think of Finnair

Compare Finnair with:

Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Finnair logo

3.69

18633

  • star
  • star
  • star
  • star
  • star

4/5 overall

  • 3/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5

3 ways to claim compensation from Finnair

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

    Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.

  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Finnair by following the steps below

    1. Fill in the feedback and claims form on the Finnair website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
Bookmark

Related & Resources

Free and Instant
Compensation Checker

Claim up to £520!