Pegasus Airlines logo

Pegasus Airlines Reviews and Ratings

Read 22,054 verified passenger reviews to find out if Pegasus Airlines is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Convenient digital service
  • plus New, modern aircraft
  • plus Budget-friendly fares

Cons

  • minus Extra fees
  • minus Frequent delays
  • minus Frequent schedule changes
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Pegasus Airlines reviews

2.51

  • star
  • star
  • star
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  • Terrible

    (14)
  • Poor

    (5)
  • Average

    (0)
  • Very Good

    (1)
  • Excellent

    (2)
  • star
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Florentina V

verifbadgeVerified | Jan 24, 2025

  • Istanbul-Bucharest
  • Economy

It turned out that the...

It turned out that the flight was canceled and the ticket was replaced with a new date, I had to stay at the airport for 15 hours with two children.

  • Istanbul-Bucharest
  • Economy
  • star
  • star
  • star
  • star
  • star

Katerina V

verifbadgeVerified | Jan 24, 2025

  • Istanbul-Athens
  • Economy

We were at the gate...

We were at the gate , they told us the flight will be daelayed and after 4 hours they inform us that the flight was cancelled

  • Istanbul-Athens
  • Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Pegasus Airlines Ratings

All-time Rating & Reviews

Pegasus Airlines customer review scores from various review websites. Average Star RatingPegasus Airlines customer review scores from various review websites.

Average Star Rating

2.51
  • star
  • star
  • star
  • star
  • star
Total number of reviews for Pegasus Airlines Total Reviews countTotal number of reviews for Pegasus Airlines

Total Reviews count

22054
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.51

    22054 (100%)

  • dist

    TripAdvisor

    2.5

    9672 (43.9%)

  • dist

    TrustPilot

    1.4

    4425 (20.1%)

  • dist

    Flight Radar

    3.7

    3154 (14.3%)

  • dist

    Google

    2.68

    1933 (8.8%)

  • dist

    Airlines-Inform

    2.59

    1601 (7.3%)

  • dist

    Kayak

    3.35

    627 (2.8%)

  • dist

    eSky

    4

    325 (1.5%)

  • dist

    Airline Ratings

    2

    49 (0.2%)

  • dist

    FlightReport

    3.25

    47 (0.2%)

  • dist

    PissedConsumer

    1.6

    41 (0.2%)

  • dist

    Yelp

    2

    36 (0.2%)

  • dist

    SkyTrax Ratings

    3

    (%)

  • dist

    Tiket2

    3

    (%)

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Pegasus Airlines logo

2.51

22054

  • star
  • star
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  • star

3/5 overall

  • 1/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 2/5
  • 2/5
  • 3/5
  • 3/5

3 ways to claim compensation from Pegasus Airlines

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

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  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Pegasus Airlines by following the steps below

    1. Fill in the feedback and claims form on the Pegasus Airlines website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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