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Aurigny Air Services Delayed or Cancelled Flight compensation and refund

Did your travel plans were ruined by Aurigny Air Services flight delay or cancellation?

Did you know you, you can claim up to €600 (£540) in compensation from Aurigny Air Services?

Our professional team prepared complete information, so you know what to do in case of Aurigny Air Services flight cancellation or delay. Learn more about your passenger rights below.

How it works

Submit your claim

It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

We fight for your rights

Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

Receive your compensation

Once we receive the compensation, we will transfer the money to you.

Reviewed by a licensed lawyer.
Last Updated: April 18, 2024

Aurigny Air Services Delayed or Cancelled Flight compensation and refund

It's everyone's dreaded travel scenario: you buy a ticket from Aurigny Air Services, show up, and discover that your flight is delayed, cancelled, or worse. Or you find that the flight is fine, but you or an immediate family member are denied boarding. What are your rights? Are you due compensation?

You could receive up to €600 from Aurigny Air Services. We here at AirAdvisor make claiming compensation easy.

Delayed or canceled flight with Aurigny Air Services Airlines? Find out if you're owed up to €600 in compensationCheck Now for Free

If you've had a cancelled or delayed flight and are looking for information about a refund or Aurigny Air Services flight compensation, we are here to help. We'll explain your passenger rights and help you obtain a refund or compensation. Submit a complaint to Aurigny Air Services and receive as much as €600 per passenger. Use our free Compensation Calculator to find out much you are owed and to start your Aurigny Air Services claim. You don't need to be an expert on Aurigny Air Services refund policy or cancellation policy to receive your money back.

What Are My Passenger Rights in Case my Aurigny Air Services Flight Was Cancelled or Delayed?

According to EU law your rights include:

  • up to €600 compensation which is not reliant on ticket price
  • Includes disrupted Aurigny Air Services flights up to 3 years old
  • Covers flights that were delayed at least 3 hours, cancelled, or overbooked

 

What Should I Do in Case of Cancellations or a Aurigny Air Services Delayed Flight?

  • Confirm the reason for the delay or cancellation.
  • Collect proof: photos, receipts of expenses, Aurigny Air Services booking number, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online compensation calculator.

 

Aurigny Air Services Flight Compensation Claims

As a passenger, you may be entitled to compensation if the following have occurred:

  • Flight delay: If your flight arrived 3+ hours late at your final destination.
  • Aurigny Air Services Cancel Flight: if Aurigny Air Services cancelled your flight and informed you less than 14 days before departure.
  • Overbooking: If you have been denied boarding due to overbooking.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination 3+ hours late.

 

Aurigny Air Services Flight Cancellations: When are they Liable?

When Aurigny Air Services can escape liability: Aurigny Air Services claims if a flight was cancelled due to events outside of its control; for example bad weather, or issues at the airport. Such events are typically called extraordinary circumstances and in such cases, you are not entitled to a Aurigny Air Services missed flight refund.

All airlines will generally try to book you on the next available flight at no additional charge, in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.

Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Aurigny Air Services flight compensation.

An airport employees’ strike is beyond anyone's control. Learn more about cancellation compensation.

When Aurigny Air Services cannot escape liability: When Aurigny Air Services cancel flights, EU 261 Regulation on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.

Also, if you were notified about the flight cancellation less than 14 days before your date of departure, you may be able to receive up to €600 per person in compensation. Additionally, you may receive Aurigny Air Services flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.

Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.Check Your Flight

Aurigny Air Services Flight Refund policy

A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.

In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.

If Aurigny Air Services cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.

Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.

Note: If Aurigny Air Services offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund. 

Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.

Aurigny Air Services Refund problems? Let our team help you.

Disrupted flight? You might have a right to compensation - up to £520 (€600)Check Your Flight

 

Aurigny Air Services Flight Delay Compensation

While all airlines attempt to operate on time, sometimes delays happen. EU regulation 261 (EU 261) protects passengers in cases of flight delays.

According to EC 261, if your flight arrives later than 3 hours at your final destination, you may be eligible to file a Aurigny Air Services delayed flight compensation claim form to receive up to €600 as a flight refund.

Exclusions: Aurigny Air Services delayed flight compensation will not be enforceable in case of extraordinary circumstances. If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems, airline staff strike, or operational problems are not valid reasons for rejected compensation claims.

Tip: accepting vouchers or signing release paperwork will result in losing the right to compensation. 

Learn more about passenger rights to Aurigny Air Services delay compensation and how to demand Aurigny Air Services claim compensation.

 

What is the Time Limit for Compensation Claims?

You have up to six years to contact Aurigny Air Services and collect your compensation and ticket refunds.

How to Claim Compensation for a delayed flight Aurigny Air Services?

We advise you to use our free flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.

EU 261 Compensation Claim: How Much Can You Get?

Distance Compensation: All flights under 1,500 km Up to €250 per person

Aurigny Air Services Internal flights over 1,500 km Up to €400 per person

Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person

Aurigny Air Services international flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our free compensation check.

Claim your compensation with AirAdvisor and get up to €600. Find out how much you’re owed today.

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to £520 (€600) in compensationCheck Your Flight

Common questions: Compensation Claims and Refunds

What to do when your Aurigny Air Services flight is cancelled?

Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Aurigny Air Services refund for cancellation.

What if I cancel my Aurigny Air Services flight? Can I get a refund?

If Aurigny Air Services cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Aurigny Air Services cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.

Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.

Do I also get my money back for the Aurigny Air Services cancelled a flight due to Covid-19?

If Aurigny Air Services cancelled a flight due to Covid-19, passengers are entitled to a reimbursement as part of flight cancellation rights. If Aurigny Air Services attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.

Can I Get a Aurigny Air Services Refund?

If you were to cancel your flight independently, yet booked an inflexible, non-refundable fare, then you may not be able to receive a reimbursement. However, if Aurigny Air Services cancelled your journey for causes beyond your control - such as bad weather or another issue regarding their operations – EU law provides you with right to receive a refund of the ticket value unused.

How many hours for flight delay to be eligible for Aurigny Air Services compensation?

If your flight is delayed by 3 hours or more at the final destination airport, you may be able to claim compensation. The calculation of delay and compensation can be complex and may depend on factors such as the length of delay and flight distance. AirAdvisor website will allow you to check if your Aurigny Air Services flight is eligible for compensation.

How long does it take to get Aurigny Air Services flight delay compensation?

According to EU Regulation EC 261 compensation must be paid within a month of the delayed flight. However, it is not uncommon for airlines such as Aurigny Air Services to take much longer to process, sometimes taking 2-3 months. It is possible that Aurigny Air Services may attempt to prolong or overlook requests for compensation expecting that many travellers will not do anything to enforce passenger rights. Our team at AirAdvisor knows how to make airline pay compensation and we will save a lot of your time and headache doing it for you.

How to claim Flight Delay Compensation with Aurigny Air Services?

Let AirAdvisor help you with your claim for airline delay or cancellation compensation. Our team of experts are well-versed in the process, and will work diligently to ensure that you get the money you deserve. Get in touch today to learn more about how we can assist!

How much compensation for Aurigny Air Services delayed flight can you get?

Whether flying within Europe for flights under 1,500 km or further abroad for distances of up to 3,500 km and beyond - you can receive flight compensation up to €250 (£205) per person. For EU trips over the length of 1,500km your reimbursement may reach €400 (£330), while international flights between 1,500 km and 3,500 km could be eligible for a compensation worth €400 (£330). The longest journeys (more than 3, 500 km) can get you a compensation of up to €600 (£520).

How Much Time Do I Have to Make My Claim againt Aurigny Air Services?

The statute of limitations for filing a compensation claim can vary depending on local laws, but as a general guideline, travelers have up to three years from the date of their flight to take action. However, it's always best to check the laws of country of arrival or departure. Our smart system on the AirAdvisor website can quickly and easily determine your claim's eligibility in just a few minutes. Additionally, it will also check if your Aurigny Air Services claim is time-barred or not, which means it will check if your claim is outside the time limit for filing it.

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What happened with Aurigny Air Services clients

Recent Comments

Douhita-Urvashi from Guernsey (Aurigny Air Services GR 605 Flight cancellation)
August 29, 2023, 9:37 am

Our flight which was supposed to take off on 11.55 on the 9th of May 2023 to Guernsey was cancelled. We were firstly advised that the flight was delayed then at around 22hr that night we were told that the flight is now cancelled. We were advised to book a hotel at our own cost because no hotel rooms were available at day. We stayed at the airport whole night then got back the next day 10th of May at 16.00. We stayed at the airport approximately 30hours before getting another flight back to Guernsey.


Victoria from United Kingdom (Aurigny Air Services GR 606 Flight cancellation)
June 4, 2023, 12:01 pm

Boarded flight but had to disembark due to technical issues. Waited a couple hours in departures only to be told to go through arrivals to reclaim baggage and check in for a later flight. Later flight was a smaller plane and we were not successful so after waiting a further hour we’re rebooked for the following day. No drinks. No food. Told to find our own accommodation and transport.


Steven from Guernsey (Aurigny Air Services GR 603 Flight cancellation)
May 16, 2023, 4:59 pm

Aurigny cancelled scheduled flight of 11.05 at 1536 citing poor weather had delay flights from Guernsey and staff had gone out of hours


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