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Kuwait Airways Flight Delay and Cancellation Compensation

In 2023, Cirium raked Kuwait Airways #9 in their report for the most on-time airlines in the Middle East and Africa. The carrier’s punctuality score was 73.18% based on 32,737 flights.

As with all airlines, Kuwait Airways is just as susceptible to the many factors that cause flight disruptions. But when delays and cancellations are caused by something within their control, you as a passenger may be able to claim money from them as a form of repayment for the inconvenience.

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You could get as much as £520/€600 for Kuwait Airways flight disruptions.

Kuwait Airways Flight Delay and Cancellation Compensation
Joanna Teljeur
Written By Joanna Teljeur
Last Updated: September 19, 2024

Kuwait Airways Air Passenger Rights

Anyone departing from the European Union or the United Kingdom on a Kuwait Airways flight will be protected by the air passenger rights regulations of those regions. The EU’s regulation EU261 and the UK’s UK261 were implemented to protect air passengers like yourself from the expense and inconvenience of delays, cancellations, denied boarding situations.

For each kind of flight disruption, Kuwait Airways will have to give you two different kinds of support: Care and financial compensation. But keep reading because certain conditions must be met before you can enjoy these provisions. Below, you can get a better understanding of your general entitlements for delays, cancellations, and denied boarding.

UK261/EU261 Compensation

Flight Delays

Flight Cancellations

Denied Boarding

Up to £520/€600 in compensation

Care & Assistance

Up to £520/€600 in compensation

Rebooked flight OR Refund

Care & Assistance

Up to £520/€600 in compensation

Rebooked flight OR Refund

Care & Assistance

Kuwait Airways Flight Delay Compensation

Flight delays have become a regular feature of air travel, but thanks to the UK and EU regulations, airlines will have to step up and help you in more ways than one. What you get from Kuwait Airways will depend largely on how long you’re left waiting at the airport as how long you’re actually delayed in arriving at your final destination.

How much you get in compensation depends on how many hours you arrive late plus the distance you’ve had to travel combined with whether or not your flight was affected by extraordinary circumstances.

Delay of at least 2 hours: Kuwait Airways must provide care assistance. This will include:

  • Access to communication
  • Free meals and refreshments

Delay of 3 hours or more: If your delay wasn’t caused by extraordinary circumstances, then you are eligible for cash compensation if you arrived 3 hours late to your final destination.

Delay of 5 hours or more: In this case, you will be able to receive the compensation above as well as the option of a ticket refund and cash compensation.

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Airlines might not be forthcoming in offering you care assistance, so never be afraid to request these things when you’re affected by flight delays.

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Kuwait Airways Cancelled Flight Compensation

Cancelled flights are less common than delays, but they still occur with some regularity. Thankfully for passengers, EU and UK regulations require all airlines departing from these regions to assist their passengers in getting to where they need to go. In addition to this, they must also provide you with care and financial compensation depending on the situation.

  • Flights cancelled withmore than 2-weeks notice are not eligible for cash compensation.
  • Flights cancelled with less than 2-weeks notice are eligible for monetary compensation if Kuwait Airways is at fault. Passengers are also entitled to their choice of a full ticket refund or the ability to rebook their flight without additional fees.
  • If your flight is cancelled with very little notice and you’re already at the airport, then you again have the option of rebooking or getting a refund. Then, if you have to wait 2 hours or more, the airline must give you care and assistance.
  • If you have to wait until the next day for your flight, then ask for overnight hotel accommodation and transport there and back. If you aren’t given vouchers, then remember to keep your receipts for later reimbursement.

Kuwait Airways Cancelled Flight

Denied Boarding & Missed Connections

Passengers can be denied boarding when Kuwait Airways overbooks flights. When this happens, they are required by law to provide you with compensation. You should be offered a choice of a rescheduled flight or a refund. You will also get the same care and assistance offered depending on how long you have to wait for your new departure. Finally, you will also get cash compensation. The amount you receive will be based on the length of your delay and the distance of your flight.

For those who miss a connecting flight, compensation will be the same as what we outlined in the delays section above. It’s important to note that the missed connection must be part of the same booking in order to receive compensation.

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All you have to do is submit the application and wait for the compensation to be received.

Kuwait Airways Financial Compensation: How Much Can You Get

The precise amount of cash compensation you get depends on two factors:

  • The amount of time you’re delayed at your final destination
  • The overall distance of your flight.

Kuwait Airways Compensation

Delay Time

Flight Distance

 

Flights under 1,500km

Flights between 1,500-3,500km

Flights over 3,500km

Over 3 hours

£220/€250

£350/€400

£520/€600*

Under 3 hours

€0

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* Kuwait Airways might try to reduce this amount by as much as 50%, but AirAdvisor always works to get the full amount.

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What are Extraordinary Circumstances?

Extraordinary circumstances are situations that cause flight disruptions that the airline could in no way avoid or prevent. Many issues can be under this umbrella term including the following:

Always remember to ask the airline and airport staff the cause of your flight disruption, then document their response. You will need this information if you submit a compensation claim.

You can also let AirAdvisor handle your compensation claim process for you. Our expert legal team will do all the hard work. They’ll even figure out if your delay or cancellation was caused by Kuwait Airways or by extraordinary circumstances.

Why You Can Trust AirAdvisor

  • More than 330,000 passengers have turned to AirAdvisor to get them the compensation they deserve
  • We operate on a no-win, no-fee basis, meaning we only get paid if you get paid.
  • We have an outstanding 98% win rate as well as 7 years of experience protecting air passengers’ rights.
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You don’t have to fight airlines alone. Let AirAdvisor protect your rights and get you up to £520/€600 in airline compensation.

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People Also Ask

Is there a time limit for sending flight compensation claims to Kuwait Airways?

Filing deadlines for airline compensation claims can range from 2-10 years depending on where you’re travelling. In the EU, each member state decides their own time frame for compensation submissions.

Can you still get compensation from Kuwait Airways if you bought a discount ticket?

Yes! All tickets are eligible for compensation regardless of the price you paid for your seat. Also, first class passengers are given the same amount of compensation as economy seat travellers.

Can you get compensation when Kuwait AIrways loses your luggage?

Yes! Lost, damaged, and delayed baggage is all eligible for cash compensation. If you had a flight cancellation, though - your baggage will most likely be forwarded to your final destination.

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What happened with Kuwait Airways clients

Recent Comments

Farah from United Kingdom (Kuwait Airways KU 114 Flight delay)
August 6, 2024, 11:51 pm

Hi. I have four children.i had hard time especially the younger daughter beacuse she is small and i have booked my all bagged in Manchester .and every thing is here .we suffered for 12 hours. Thank you so much


Siddhant from Netherlands (Kuwait Airways KU 128 Flight delay)
August 1, 2024, 8:54 pm

My journey from AMS to NEW DELHI was disrupted because of delay in Flight KU128. Because of this delay, I arrived at New Delhi 12+ hours late than I supposed to. I was not given any explanation by the airline causing the delay. I had domestic connecting flights from New Delhi to Bengaluru and Bengaluru to Mangalore (iternary uploaded). I missed both of these flights because of my late arrival at New Delhi. I had to rebook my flights costing me upto 232 Euros (proof attached). Overall I arrived at my final destination around 1 day late which affected my health and I fell ill.


Kelsey from United Kingdom (Kuwait Airways KU 114 Flight delay)
September 7, 2023, 9:42 pm

Ho aspettato 1 ora e 45 minuti a causa del ritardo, quindi ho perso la connessione. Il che significava 10 ore in più. Dovevo arrivare alle 6 del mattino, ora alle 16:45. Mi sono perso un evento di matrimonio per cui ho pagato un sacco di soldi. Sono molto arrabbiato per tutto questo e per il modo in cui sono stato trattato all’aeroporto del Kuwait. E vorrei un rimborso.


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