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JetBlue Airways,
PO Box 17435
Salt Lake City, UT 84117-0435
27-01 Queens Plaza North
Flight left you disappointed? Let others know what happened
Website:
www.jetblue.comPhone:
1-800-538-2583Mailing Address
JetBlue Airways, PO Box 17435 Salt Lake City, UT 84117-0435 27-01 Queens Plaza NorthOnly verified complaints
50% of complaints led to successful compensation payouts
Safe space to complain
What do you want to ask AirAdvisor and the community?
Max 120 characters (0)There are over 68188 complaints on AirAdvisor – with 946+ claims submitted!
Phone
Live chat
JetBlue has a live chat service available on its website to assist customers with their concerns in real-time.Social media
You can contact JetBlue Airways on Facebook and X (formally Twitter).Sending a DM to JetBlue Airways could lead to a faster response time.
JetBlue Airways,
PO Box 17435
Salt Lake City, UT 84117-0435
27-01 Queens Plaza North
Show JetBlue Airways address
Share your complaint - Tell other passengers what went wrong.
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Claims filed alone are often rejected. But don’t worry, we have a 98% success rate at getting your money back!
When we fight for you, JetBlue Airways will pay you more and pay you faster, plus our 30% commission is the lowest around.
Your personal information is 100% confidential and securely protected.
You can raise specific complaints with jetBlue by visiting:
https://www.jetblue.com/manage-trips
The response time for jetBlue complaints can vary, but generally, they aim to respond within a 30-day window.
If you seek compensation for the problems you had directly from jetBlue, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to JetBlue Airways directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from JetBlue Airways.
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These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 28,036 reviews
Thank you so much your service was nothing but helpful ❤️
When my dad said the compensation was successful, I knew it was proffesionally handled. Thank you, AirAdvisor.
Good communication, job done within the assumed time frame. RELIABLE !
Great end to end experience. Somewhat misleading information. Initial payout was communicated 600, and at the end way different. Maybe a bit more transparency on the process of collecting the right information to communicate more accurately.
Took 3 yrs from the airline, but once compensation was given, got it within a week.
We didn't expect to get some money back, but is a nice surpsrise after 16 monthts☺️
Very satisfied with Airadvisor. Beginning was I not too believed this website, Only try it. Now I trust them efficiency work and help customers.
We worked very well with Natalia. The whole process was very fast from making the claim until the payment. During the process we were constantly informed about the steps that were accomplished on our behalf. We felt supported and valued as clients. We are very happy for the results and want to thank Natalia and her team for their outstanding work. Although we hope to never need their services again, we strongly recommend them.
Lengthy application process - seems like it needs the same things repeatedly. Worth persevering.
Oluwafemi Temitope Vitor Ajayi
Verified CustomerThe service was excellent! Your consistent was topnotch!
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