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RATED 4.5/5 AFTER 28,731 REVIEWS
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Ryanair Reviews and Ratings

Read 162,637 verified passenger reviews to find out if Ryanair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Large route network
Good on-time performance

Cons

Sparse cabin experience
Added fees
Poor customer service

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Ryanair reviews

2.87

Terrible
(96)
Poor
(18)
Average
(5)
Very Good
(5)
Excellent
(10)

Gerard M

Verified | Oct 2, 2026

Paphos-Bucharest
Economy

Flight delay

I’ve traveled with Ryanair since it started. I follow their rules and have always found them to provide a service which works for me.

Paphos-Bucharest
Economy

Richard C

Verified | Oct 1, 2026

Athens-Thira
Economy

Flight delay

They are the only airline that blocks off the waiting area till the last minute leaving you nowhere to sit even when the flight was delayed 2 hours.

Athens-Thira
Economy

Chris C

Verified | Sep 29, 2026

Tirana-Vienna
Economy

Ryan air double charges for baggage

Ryan air provides low cost travel as long as they are not double charging you for baggage. Even if you pay for bags when booking they will still charge you online when checking in and when you arrive at the airport and their customer service will not try and help you.

Overall

double charged for bags and yes I checked in online
none

Tirana-Vienna
Economy

Comments

Passenger rights expert: Baggage problem might mean you’re owed up to €1,920 in compensation.

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David S

Verified | Sep 23, 2026

Dublin-Liverpool
Economy

Flight delay

Why was Ryanair’s flight the first to be postponed. A 13 hour postponement suggests the airline didn’t represent its customers very well with priority of resolution .

Dublin-Liverpool
Economy

Katarina V

Verified | Sep 22, 2026

Oslo-Vilnius
Economy

Denied boarding

Dear Ryanair Customer Service, I am writing to formally submit a complaint regarding the damage to my suitcase during its transportation on a Ryanair flight. As i arrival at my destination and collecting my luggage, I discovered that my suitcase had been damaged during transport. The suitcase was handed over in good condition before the flight, and the damage appears to have occurred while it was being handled by airport or airline personnel. I am extremely dissatisfied with the way my luggage was handled, as it was damaged while under your care. I kindly request that Ryanair investigate this incident and provide information regarding the procedure for compensation or reimbursement for the damaged suitcase. I look forward to your response and a satisfactory resolution to this matter.

Oslo-Vilnius
Economy

Alan B

Verified | Sep 21, 2026

Liverpool-Dublin
Economy

Flight delay

No one to help so unable to understand what was going on hence if there was a other flight available we where no told so we have to wait +8 hours - Crazy

Liverpool-Dublin
Economy

Elvis R

Verified | Sep 18, 2026

Torino-Malta
Economy

Flight delay

shame that they are trying to avoid to refund also on their app they didnt put actual time when we arrived in malta shame on them

Torino-Malta
Economy

Comments

dvedd N: wiadomo co za śmieci się panoszy po niebie jak domy się trzęsą

Sandra R

Verified | Sep 18, 2026

Rome-Porto Santo
Economy

Flight delay

We have had good flight experience with Ryanair, however, this last flight was not so good!! To be denied water when held on the tarmac for 3 hours!

Rome-Porto Santo
Economy

Comments

dvedd N: wiadomo co za śmieci się panoszy po niebie jak domy się trzęsą

Mert A

Verified | Sep 16, 2026

Palermo-Dublin
Economy

Flight delay

Delay at all the time and not even apologising or completely anything. At least they should come up with something then we dont have to claim

Palermo-Dublin
Economy

Comments

dvedd N: wiadomo co za śmieci się panoszy po niebie jak domy się trzęsą

Catherine N

Verified | Sep 16, 2026

London-Faro
Economy

Flight cancellation

Always use them staff are always polite and friendly and always helpful But the planet need updating and more leg room less seats

London-Faro
Economy

Comments

dvedd N: chyba takie smieci z rayanara miały byc wstrzymane

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Ryanair Ratings

All-time Rating & Reviews

Average Star Rating

2.87

Total Reviews count

162637

Review Sites Distribution

AirAdvisor
2.87
162637 (100%)
TripAdvisor
2.5
97092 (59.7%)
eSky.eu
3.9
25970 (16%)
Flight Radar
3.5
24945 (15.4%)

Kayak
3.45
5472 (3.4%)
Google
1.8
2268 (1.4%)
TrustPilot
1.3
1906 (1.2%)
Airlines-Inform
2.92
1715 (1.1%)
PissedConsumer
1.7
834 (0.5%)
FlightReport
2.95
479 (0.3%)
ConsumerAffairs
1.1
283 (0.2%)
Airline Ratings
2.14
205 (0.1%)
Reviews.io
2.3
109 (0.1%)
SiteJabber
1.7
95 (0.1%)
Productreview
1.1
67 (0%)
Hellopeter
1
2 (0%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.87

162637

3/5 overall

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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Ryanair by following the steps below
1. Fill in the feedback and claims form on the Ryanair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Ryanair Reviews and Ratings

Pros

Cons

Pros

Cons

Ryanair reviews

Flight delay

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Flight delay

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Ryan air double charges for baggage

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Flight delay

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Denied boarding

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Flight delay

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Flight delay

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Flight delay

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Flight delay

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Flight cancellation

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Ryanair Ratings

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Ryanair Reviews and Ratings

Pros

Cons

Pros

Cons

Flight delay

Comments

Flight delay

Comments

Ryan air double charges for baggage

Comments

Flight delay

Comments

Denied boarding

Comments

Flight delay

Comments

Flight delay

Comments

Flight delay

Comments

Flight delay

Comments

Flight cancellation

Comments

Ryanair Ratings

Join the conversation! What do you think of Ryanair

How does Ryanair compare?

Compare Ryanair with:

3 ways to claim compensation from Ryanair

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