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Ryanair Reviews and Ratings

Read 162,637 verified passenger reviews to find out if Ryanair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Low fares
  • plus Large route network
  • plus Good on-time performance

Cons

  • minus Sparse cabin experience
  • minus Added fees
  • minus Poor customer service
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rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Ryanair reviews

2.87

  • star
  • star
  • star
  • star
  • star
  • Terrible

    (96)
  • Poor

    (18)
  • Average

    (5)
  • Very Good

    (5)
  • Excellent

    (10)
  • star
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Janice C

verifbadgeVerified | Aug 28, 2026

  • East Midlands-Alicante
  • Economy

Flight delay

During this delay there was no free food or drinks which understand after 3 hours there should be. Other than that we wete kept well informed.

  • East Midlands-Alicante
  • Economy
  • star
  • star
  • star
  • star
  • star

Noelle S

verifbadgeVerified | Aug 27, 2026

  • Copenhagen-London
  • Economy

Denied boarding

Sadly. Their Ryanair drop luggage/check in was not open in a busy airport needing 3 hours to get to the gate. Was double charged for a ticket and luggage. Also back back missing/ stolen on flight

  • Copenhagen-London
  • Economy
  • star
  • star
  • star
  • star
  • star

Antonio D

verifbadgeVerified | Aug 26, 2026

  • Porto-Shannon
  • Economy
  • Claim escalated to airline

Flight delay

I understand delays happen but they service airports that allow trips home for families at budget prices. We couldn't afford another airline

  • Porto-Shannon
  • Economy
  • Claim escalated to airline
  • star
  • star
  • star
  • star
  • star

Cristian Ionut D

verifbadgeVerified | Aug 26, 2026

  • Málaga-Vienna
  • Economy

Flight delay

I don't have words for this company. I am require to write 100 characters and that is why I write like this. To meet the minimum requirements

  • Málaga-Vienna
  • Economy
  • star
  • star
  • star
  • star
  • star

Anonymous member

verifbadgeVerified | Aug 26, 2026

  • Dublin-Berlin
  • Economy

Worst airline ever seen and experienced

Plane smells like a toilet. Whole flight is attendants trying to sell you drinks, perfumes and scratch cards first time seeing scratch cards in a flight like is that a casino or what?! Gate personal is very rude. Zero leg room. Always late ( might be with 20 mins but its always) I can say more things that ain't right with that airline but i already gave more than enough time to write all that and they don't even deserve that.

Overall

  • close Poor hygiene on board
  • closecheck None
  • Dublin-Berlin
  • Economy

Comments

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Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

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  • star
  • star
  • star
  • star
  • star

Paula C

verifbadgeVerified | Aug 25, 2026

  • Lisbon-Madrid
  • Economy

Denied boarding

Both flights were delayed and they separate my family. Two stars for the workers cause they were very nice, but the organization is terrible.

  • Lisbon-Madrid
  • Economy
  • star
  • star
  • star
  • star
  • star

Barbara M

verifbadgeVerified | Aug 23, 2026

  • Charleroi-Dublin
  • Economy

Flight delay

Claim website easily navigated following a few attempts for the system to retrieve my booking. i look forward to updates on my claim

  • Charleroi-Dublin
  • Economy
  • star
  • star
  • star
  • star
  • star

Alexander K

verifbadgeVerified | Aug 21, 2026

  • Alicante-Copenhagen
  • Economy
  • Claim escalated to airline

Flight delay

No stash for things on the plane. Don’t turn off the light during the night flight. Service is good and legroom is okay. Delayed fligt without reason.

  • Alicante-Copenhagen
  • Economy
  • Claim escalated to airline
  • star
  • star
  • star
  • star
  • star

Tara Choy Wan T

verifbadgeVerified | Aug 20, 2026

  • London-Wroclaw
  • Economy

Flight delay

Terrible airline. Couldn’t claim compensation as it sends you round and round endlessly, without any help nor support. Appalling 7 hr Abd 50 minutes delay. Such a poor service and absolutely had no choice but to claim via air advisor (thank you air advisor).

  • London-Wroclaw
  • Economy
  • star
  • star
  • star
  • star
  • star

Raquel C

verifbadgeVerified | Aug 20, 2026

  • Edinburgh-Dublin
  • Economy
  • Claim escalated to airline

Flight delay

Always delayed more interested in checking bags than customers. Prices are increasing astronomical for the service given Boarding is.made leading customers waiting for more than 30m standing

  • Edinburgh-Dublin
  • Economy
  • Claim escalated to airline

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Ryanair Ratings

All-time Rating & Reviews

Ryanair customer review scores from various review websites. Average Star RatingRyanair customer review scores from various review websites.

Average Star Rating

2.87
  • star
  • star
  • star
  • star
  • star
Total number of reviews for Ryanair Total Reviews countTotal number of reviews for Ryanair

Total Reviews count

162637
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.87

    162637 (100%)

  • dist

    TripAdvisor

    2.5

    97092 (59.7%)

  • dist

    eSky.eu

    3.9

    25970 (16%)

  • dist

    Flight Radar

    3.5

    24945 (15.4%)

  • dist

    Kayak

    3.45

    5472 (3.4%)

  • dist

    Google

    1.8

    2268 (1.4%)

  • dist

    TrustPilot

    1.3

    1906 (1.2%)

  • dist

    Airlines-Inform

    2.92

    1715 (1.1%)

  • dist

    PissedConsumer

    1.7

    834 (0.5%)

  • dist

    FlightReport

    2.95

    479 (0.3%)

  • dist

    ConsumerAffairs

    1.1

    283 (0.2%)

  • dist

    Airline Ratings

    2.14

    205 (0.1%)

  • dist

    Reviews.io

    2.3

    109 (0.1%)

  • dist

    SiteJabber

    1.7

    95 (0.1%)

  • dist

    Productreview

    1.1

    67 (0%)

  • dist

    Hellopeter

    1

    2 (0%)

Join the conversation! What do you think of Ryanair

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Ryanair logo

2.87

162637

  • star
  • star
  • star
  • star
  • star

3/5 overall

  • 1/5
  • 1/5
  • 3/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5
  • 2/5
  • 1/5

3 ways to claim compensation from Ryanair

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

    Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.

  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Ryanair by following the steps below

    1. Fill in the feedback and claims form on the Ryanair website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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