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RATED 4.5/5 AFTER 28,731 REVIEWS
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Ryanair Reviews and Ratings

Read 162,637 verified passenger reviews to find out if Ryanair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Large route network
Good on-time performance

Cons

Sparse cabin experience
Added fees
Poor customer service

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Ryanair reviews

2.87

Terrible
(96)
Poor
(18)
Average
(5)
Very Good
(5)
Excellent
(10)

Cyril B

Verified | Sep 16, 2026

Dublin-Rome
Economy

Flight delay

Very efficient and made simple All queries answered All relevant information and guidance made it easy to understand.

Dublin-Rome
Economy

Ann G

Verified | Sep 15, 2026

Liverpool-Palma de Mallorca
Economy

Flight delay

We had to divert to Alicante as Palma airport was closed for 1/2 hour & Captain told us he didn’t have sufficient fuel to circle!

Liverpool-Palma de Mallorca
Economy

Shaidine H

Verified | Sep 13, 2026

London-Dublin
Economy
Claim escalated to airline

Flight delay

Always find ryaniar very good except for one person who really upset me before as I travel alot the past year as my mother passed away suddenly and i use special assistance. The lady took me of the air lift and was so rude again as before on a previous trip and made me pay 60 pounds for a small bag of my medication I had. Which I always carry as hand luggage. I don't know who to let know about that and look for refund as im still grieving g and haven't had a chance but I will be putting in a complaint. And looking for a refund as I had to call a family member crying to lend me the 60 pound so I could catch my flight. Kind regards

London-Dublin
Economy
Claim escalated to airline

Angela S

Verified | Sep 13, 2026

Milano-London
Economy

Flight cancellation

There was no representative at Malpensa Airport and they were uncontacrable via phone. We felt very isolated and unsure about the processes

Milano-London
Economy

Julianna S

Verified | Sep 12, 2026

Budapest-Dublin
Economy

Flight delay

We are get a Vocher 1450 ft but one sendwich is minimum 2500 ft or more . We stuck in airport 9 hours. I am realy not happy. And after ryanair said not airlines fult so not do nothing.

Budapest-Dublin
Economy

Anonymous member

Verified | Sep 11, 2026

Rome-Marseille
Economy

DO NOT BUY ANYTHING ON BOARD.

If you are travelling for work, avoid making any purchases on board at all costs. Getting a proper receipt is apparently impossible, which means you cannot submit the expense to your company and get reimbursed. This is completely unacceptable for a service that is supposed to cater to business travellers. If you cannot provide a valid receipt for a purchase, you should not be selling products to business customers in the first place. Save yourself the hassle: don’t buy anything on board.

Overall

no possible to obtainthe receipt

Rome-Marseille
Economy

Comments

dvedd N: wiadomo co za śmieci się panoszy po niebie jak domy się trzęsą

Passenger rights expert: Compensation alert! Did you have Baggage problem? You could be due up to €1,920.

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Sophie S

Verified | Sep 11, 2026

London-Cork
Economy

Flight cancellation

Our flight was delayed by 12 hours was held on the plane for 5 hours, was informed the flight was cancelled and to wait for my luggage to be unloaded for a further 2 hours and no sign of our luggage, I then had to rebook a flight for the following day which set me back 500 euro and had to pay 150 euro for a taxi back to my mums at 4 in the morning, we had been at the airport since 10 am was only offered a 3.50 food voucher between me my daughter who is 4 and autistic and my partner, we were spoken to in a very horrible manner, very rude, dismissive, they lost my ruck sack during this time and won't help me track were it is, I'm so upset so drained so disappointed as I've always flown with rynair after the way me and my daughter and my partner were treated I'm so disappointed

London-Cork
Economy

John M

Verified | Sep 9, 2026

Dublin-Verona
Economy
Claim escalated to airline

Flight cancellation

On receiving cancellation notice, hundreds of people needed help and advice, only ONE lady was on duty when we were in need of that advice. No crowd control whatsoever.

Dublin-Verona
Economy
Claim escalated to airline

Michele P

Verified | Sep 9, 2026

Barcelona-London
Economy

Flight cancellation

I should be able to claim easily on Ryanair app, why is so complicated and I have to contact a third party to solve my problem?

Barcelona-London
Economy

Comisar S

Verified | Sep 9, 2026

London-Bucharest
Economy

Flight cancellation

Bad experience last night the 08/09/2026 London Stansted my flight got cancelled due to an technical issue but my me and my two parents was out sleeping in the airport

London-Bucharest
Economy

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Ryanair Ratings

All-time Rating & Reviews

Average Star Rating

2.87

Total Reviews count

162637

Review Sites Distribution

AirAdvisor
2.87
162637 (100%)
TripAdvisor
2.5
97092 (59.7%)
eSky.eu
3.9
25970 (16%)
Flight Radar
3.5
24945 (15.4%)

Kayak
3.45
5472 (3.4%)
Google
1.8
2268 (1.4%)
TrustPilot
1.3
1906 (1.2%)
Airlines-Inform
2.92
1715 (1.1%)
PissedConsumer
1.7
834 (0.5%)
FlightReport
2.95
479 (0.3%)
ConsumerAffairs
1.1
283 (0.2%)
Airline Ratings
2.14
205 (0.1%)
Reviews.io
2.3
109 (0.1%)
SiteJabber
1.7
95 (0.1%)
Productreview
1.1
67 (0%)
Hellopeter
1
2 (0%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.87

162637

3/5 overall

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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Ryanair by following the steps below
1. Fill in the feedback and claims form on the Ryanair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Ryanair Reviews and Ratings

Pros

Cons

Pros

Cons

Ryanair reviews

Flight delay

Comments

Flight delay

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Flight delay

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Flight cancellation

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Flight delay

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DO NOT BUY ANYTHING ON BOARD.

Comments

Flight cancellation

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Flight cancellation

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Flight cancellation

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Flight cancellation

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Ryanair Ratings

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Ryanair Reviews and Ratings

Pros

Cons

Pros

Cons

Flight delay

Comments

Flight delay

Comments

Flight delay

Comments

Flight cancellation

Comments

Flight delay

Comments

DO NOT BUY ANYTHING ON BOARD.

Comments

Flight cancellation

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Flight cancellation

Comments

Flight cancellation

Comments

Flight cancellation

Comments

Ryanair Ratings

Join the conversation! What do you think of Ryanair

How does Ryanair compare?

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