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Ryanair Reviews and Ratings

Read 162,641 verified passenger reviews to find out if Ryanair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Large route network
Good on-time performance

Cons

Sparse cabin experience
Added fees
Poor customer service

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Ryanair reviews

2.87

Terrible
(96)
Poor
(18)
Average
(5)
Very Good
(5)
Excellent
(10)

Lindsey D

Verified | Jun 30, 2026

Krakow-Bristol
Economy

Flight cancellation

They leave passengers abroad with no information and only refund the missed flight! We were told by the Krakow Ryanair ground crew at midnight to 'Find your own accommodation and your own way home'.

Krakow-Bristol
Economy

Fernando George D

Verified | Jun 27, 2026

Milano-Porto
Economy

useless airlinewhen u arrive 5 mi...

useless airline when u arrive 5 minutes late they will not allow you to check in regardless of the reason you give them but when they are late and i mean late by 2 hours - its a simply oh we sorry

Overall

useless
there is non currently

Milano-Porto
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

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Denise A

Verified | Jun 14, 2026

Edinburgh-Rome
Economy

Flight delay

Late both ways, changes seats I had booked and very uncomfortable, for over a 4 hour delay was allocated £3 each to send on food and drink

Edinburgh-Rome
Economy

James F

Verified | Jun 11, 2026

Dublin-Funchal
Economy

Flight delay

Normally Ryanair compensates for over 3 hour flight delays without us requesting same. This time nothing is in sight from them (FR364 on 8 June FTIBYC)

Dublin-Funchal
Economy

Cosmin S

Verified | Jun 8, 2026

Berlin-Bergamo
Economy

Flight delay

No news as to why the plane was delayed , no news about it at all. only when we got on the place 2 hours later. We ve missed two bus transfers.

Berlin-Bergamo
Economy

Susan N

Verified | Jun 4, 2026

Gran Canaria-Bristol
Economy

Flight delay

shocking service 7 half hour delay caused me so much pain and anxiety i have siactica several bulging discs and arthritis in my back i was in agony no refreshments available i missed taking my elderly friend for a operation which caused so much stress and anxiety i'm so upset

Gran Canaria-Bristol
Economy

Brendan S

Verified | Jun 4, 2026

Venice-Bristol
Economy

Flight cancellation

Terrible communication, deliberately mislead in my opinion in order to save money. Original delay was due to a technical issue and replacement plane required. Then weather turned bad and the the crew run out of time. No rep to talk to, just received a series of text messages. SHOCKING.

Venice-Bristol
Economy

Anonymous member

Verified | May 31, 2026

Economy

Terrible Airline, Never ever travel...

Terrible Airline, Never ever travel with this cheap airline. Shity airline, nonesense staff and fucking money grabbers.

Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight cancellation.

Check your eligibility here.

Rihards R

Verified | May 17, 2026

Riga-Charleroi
Economy

Flight cancellation

hard to get alternative flights. Bad problem solving.Support doesnt help well.Flight canceled and got information only 3 days before.

Riga-Charleroi
Economy

Yuliia S

Verified | May 16, 2026

Charleroi-Cork
Economy

Flight cancellation

Mostly a great airline, I’m very happy to fly with them. I like their prices and their coffee. Ryanair brought the cost of flying around Europe

Charleroi-Cork
Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

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Ryanair Ratings

All-time Rating & Reviews

Average Star Rating

2.87

Total Reviews count

162641

Review Sites Distribution

AirAdvisor
2.87
162641 (100%)
TripAdvisor
2.5
97092 (59.7%)
eSky.eu
3.9
25970 (16%)
Flight Radar
3.5
24945 (15.4%)

Kayak
3.45
5472 (3.4%)
Google
1.8
2268 (1.4%)
TrustPilot
1.3
1906 (1.2%)
Airlines-Inform
2.92
1715 (1.1%)
PissedConsumer
1.7
834 (0.5%)
FlightReport
2.95
479 (0.3%)
ConsumerAffairs
1.1
283 (0.2%)
Airline Ratings
2.14
205 (0.1%)
Reviews.io
2.3
109 (0.1%)
SiteJabber
1.7
95 (0.1%)
Productreview
1.1
67 (0%)
Hellopeter
1
2 (0%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.87

162641

3/5 overall

3 ways to claim compensation from Ryanair

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Ryanair by following the steps below
1. Fill in the feedback and claims form on the Ryanair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Ryanair Reviews and Ratings

Pros

Cons

Pros

Cons

Ryanair reviews

Flight cancellation

Comments

useless airlinewhen u arrive 5 mi...

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Flight delay

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Flight delay

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Flight delay

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Flight delay

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Flight cancellation

Comments

Terrible Airline, Never ever travel...

Comments

Flight cancellation

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Flight cancellation

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Ryanair Ratings

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Ryanair Reviews and Ratings

Pros

Cons

Pros

Cons

Flight cancellation

Comments

useless airlinewhen u arrive 5 mi...

Comments

Flight delay

Comments

Flight delay

Comments

Flight delay

Comments

Flight delay

Comments

Flight cancellation

Comments

Terrible Airline, Never ever travel...

Comments

Flight cancellation

Comments

Flight cancellation

Comments

Ryanair Ratings

Join the conversation! What do you think of Ryanair

How does Ryanair compare?

Compare Ryanair with:

3 ways to claim compensation from Ryanair

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