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Ryanair Reviews and Ratings

Read 162,641 verified passenger reviews to find out if Ryanair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Large route network
Good on-time performance

Cons

Sparse cabin experience
Added fees
Poor customer service

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Ryanair reviews

2.87

Terrible
(96)
Poor
(18)
Average
(5)
Very Good
(5)
Excellent
(10)

Christopher P

Verified | Feb 5, 2026

Economy

I paid for extra legroom seats and ...

I paid for extra legroom seats and to sit together with my partner. Due to a last-minute aircraft change, our seats were reassigned without consent: no extra legroom and we were separated for the whole flight. Getting a refund for a paid service that was not provided is extremely difficult. Customer support is almost unreachable. Very disappointing experience, especially when you pay for comfort options.

Economy

Comments

Passenger rights expert: Good news: if you experienced Flight delay, you may be entitled to up to 600 € in compensation.

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Emanuele G

Verified | Jan 20, 2026

Stockholm-Bergamo
Economy

Denied boarding

terrible experience, which is their signature. everything cheap, true, but cheap is also the way they treat you when you fly with them, they sort of remind you that is cheap by the cheap way they treat you and the little to no respect during situation like this one where there is a disruption for which neither them nor their handling company take any responsibility and bad customer service impossible to communicate with

Stockholm-Bergamo
Economy

Chris F

Verified | Jan 19, 2026

Larnaca-London
Economy

Flight delay

I WAS DELAYED 13 HRS NO COMMUNICATION - NO COMPENSATION - HAD TO BUY ANOTHER TICKET I WILL NEVER FLY WITH YOU AGAIN - BUT YOU DONT CARE

Larnaca-London
Economy

Cozmin C

Verified | Jan 19, 2026

Economy

Good evening Change people from bo...

Good evening Change people from boarding from Agadir airport are a mess for your company, I don't understand what your direction is as a company (I don't really travel with you) but what I saw with my own eyes what your people did with people who boarded the morning flight Agadi-Vienna on Monday January 19 outraged me extremely! And it's not about people who don't meet the requirements of luggage and the excess whey of employees who made people throw clothes and products out of their personal luggage because they didn't fit in your "box" even though the dimensions were respected Since when is a male bag in which a phone and your passport fit considered luggage?? You are a disgrace as a company and you have illiterate and incompetent regional menegers! I was not counted among the "people" who had problems but please check the cameras at the airport which I think says a lot!! You left me with a taste of nausea and whenever I pay more per ticket I won't fly with you anymore!

Economy

Comments

Passenger rights expert: Did you know that you can claim up to €1,920 compensation for Baggage problem in most cases?

Check if you can claim compensation here.

Nadine Z

Verified | Jan 10, 2026

Manchester-Malta
Economy

Denied boarding

unacceptable by ryaniar to deny boarding. ruined my holiday in Manchester since me and my son had to find alternative flight

Manchester-Malta
Economy

Zak Z

Verified | Jan 9, 2026

Manchester-Malta
Economy

Denied boarding

not happy with the service.. we were denied boarding on 29th December on our way to malta. since it was overbooked . then we had to purchase other tickets. easyjet

Manchester-Malta
Economy

Nadine Z

Verified | Jan 7, 2026

Manchester-Malta
Economy

Denied boarding

i was denied boarding.. had to pay for other flights. totally unacceptable. this is bad service since it ruined my entire holiday.

Manchester-Malta
Economy

Susan H

Verified | Jan 5, 2026

Vienna-Manchester
Economy

Flight delay

Worst airline ever they ran out of food and cold drinks service as the worst we ever experienced plus when landing the whole plane load had to stand on the tarmac for 10 minutes in the freezing cold waiting for a door to be opened

Vienna-Manchester
Economy

Anonymous member

Verified | Jan 5, 2026

Premium economy

Rude company i see the bad reputati...

Rude company i see the bad reputation 1h delay and being rude to all of us . Just save your hangovers with them. Make you pay extra for something that should be free.

Overall

Existed
There is none

Premium economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

Anonymous member

Verified | Jan 2, 2026

Malaga-Marrakech
Economy

Think twice before booking Ryanair ...

Think twice before booking Ryanair – a costly lesson learned I rarely take the time to write reviews, but my recent experience with Ryanair was so frustrating that I feel compelled to warn other travelers. Here’s what happened: I purchased a ticket that included a carry-on bag. My luggage met all international airline standards – dimensions, weight, everything. Yet at the gate, I was told it didn’t meet “Ryanair’s standards” and was forced to check it for an additional fee. This felt less like enforcement of legitimate policy and more like a scheme to extract extra money from passengers who had already paid for carry-on privileges. By the time I added up all the unexpected charges, I had paid significantly more than I would have with any competing airline for the same route. The advertised low fare became anything but low.

Malaga-Marrakech
Economy

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Ryanair Ratings

All-time Rating & Reviews

Average Star Rating

2.87

Total Reviews count

162641

Review Sites Distribution

AirAdvisor
2.87
162641 (100%)
TripAdvisor
2.5
97092 (59.7%)
eSky.eu
3.9
25970 (16%)
Flight Radar
3.5
24945 (15.4%)

Kayak
3.45
5472 (3.4%)
Google
1.8
2268 (1.4%)
TrustPilot
1.3
1906 (1.2%)
Airlines-Inform
2.92
1715 (1.1%)
PissedConsumer
1.7
834 (0.5%)
FlightReport
2.95
479 (0.3%)
ConsumerAffairs
1.1
283 (0.2%)
Airline Ratings
2.14
205 (0.1%)
Reviews.io
2.3
109 (0.1%)
SiteJabber
1.7
95 (0.1%)
Productreview
1.1
67 (0%)
Hellopeter
1
2 (0%)

Join the conversation! What do you think of Ryanair

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.87

162641

3/5 overall

3 ways to claim compensation from Ryanair

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Ryanair by following the steps below
1. Fill in the feedback and claims form on the Ryanair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Ryanair Reviews and Ratings

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