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Cabo Verde Airlines Delayed or Cancelled Flight compensation and refund

Delay or cancellation with Cabo Verde? Here’s how to claim up to £520 (€600) under EU261 regulations. Learn about your passenger rights!

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Cabo Verde Compensation Guide for Cancellations, Delays, and How to File a Claim
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Amy Lancelotte

Last Updated: January 27, 2025

Edited by: Anton Radchenko

Cabo Verde Airlines Compensation Guide for Cancellations, Delays, and How to File a Claim

If you’re departing from a European airport, even airlines from small countries like Cabo Verde are responsible for compensating you when your travel plans go awry. For passengers who live outside the EU, this might come as a surprise, but you’re entitled to both care and assistance as well as cash compensation if your flight is disrupted under certain conditions!

Find out if your Cabo Verde flight qualifies for compensation.Just enter your flight details below!
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Cabo Verde Airlines Flight Delays

If your Cabo Verde flight is delayed, and you’re departing from an airport in Europe, you should always ask an agent what caused the delay. Even better, ask them for written confirmation of this. They might not give it to you but if they do, make sure you keep the document handy. You can submit it along with your claim to the airline.

How the Length of the Delay Affects Compensation

What you get from Cabo Verde Airlines depends heavily on the duration of the delay. 

Delays Over 2 Hours

If you end up waiting at the airport for 2 or more hours, then Cabo Verde Airlines should provide you with food and drink coupons and 2 free phone calls or emails. If these things aren’t offered to you, don’t be afraid to ask for them. If you don’t get a voucher and have to pay for meals out-of-pocket, keep all your receipts to include with your claim.

Delays Lasting Until the Next Day

Occasionally, you might have a delay that lasts overnight. If this happens in the EU, then you’re entitled to a hotel stay including related transport if you can’t get a shuttle. Again, should you have to make any essential purchases, keep your receipts! You can get reimbursed for these expenses.

Delays of 3+ Hours

Three is the magic number when it comes to compensation. If your flight is delayed, and you arrive 3 or more hours past your scheduled arrival time, then you have passed the compensation eligibility threshold. So, you could get as much as £520 (€600) if Cabo Verde Airlines is at fault for the delay. 

5+ Hour Delays

If your flight delay is 5 hours or longer, Cabo Verde must give you either a refund or a new flight to your destination. You can also get a flight back to your original point of departure if you cancel your plans and go back home.

Take These Steps if Your Cabo Verde Flight is Delayed

  1. Ask an agent what led to the delay.
  2. Document everything about the situation. Snap photos of the weather or take a screenshot of the delay notification.
  3. Save receipts for out-of-pocket purchases for essentials.

Was your Cabo Verde flight delayed? See if it qualifies for cash compensation!Let AirAdvisor help your case.Check Your Flight

Cabo Verde Airlines Flight Cancellations

A cancelled flight can derail your travel plans in a hurry, so take these steps if you’re at the airport if your flight is cancelled:

  1. Ask what caused the cancelled flight.
  2. Find an alternate flight or ask for a rebooking.
  3. If nothing works and you want to cancel, ask for a refund.
  4. Request care and assistance 
  5. Keep receipts for any expenses, and document as much as possible. 

Can you get compensated if Cabo Verde cancels your flight?

If Cabo Verde cancels your flight, you are entitled to a refund OR a rebooking no matter what, but you can also get compensated depending on when you were notified.

  • If you learned about the cancellation 2 weeks or more before departure, you won’t get cash compensation. 
  • If you were informed of the cancelled flight less than 2 weeks before departure, then you are entitled to cash compensation as long as the issue causing the disruption could have been prevented, and not caused by extraordinary circumstances. 

Compensation for Missed Connections

If you miss a connecting flight because the first leg of your trip was disrupted, you’ll get a rebooking or a refund as well as a ticket back to your point of departure if you decide to scrap your travel plans. 

You can also get cash compensation if both legs of your trip were on the same booking AND Cabo Verde Airlines was responsible for the delay of cancellation.

Cabo Verde Denied Boarding 

It doesn't happen very often, but sometimes, the airline will oversell flights to maximize flight efficiency and profits. So, if you’re denied boarding because of an overbooked flight, you’ll have the choice of an alternate flight or a refund, as well as cash compensation. 

How Much Will Cabo Verde Compensate You?

Flight compensation is based on:

  • The length of your delay and
  • The distance of your flight.

As long as you arrive 3 or more hours past the scheduled arrival time, you could be eligible for financial compensation. 

Cabo Verde Airlines Compensation

Flights under 1,500km

Flights between 1,500-3,500km

Flights over 3,500km

£220 (€250)

£350 (€400)

£520 (€600) 

*Cabo Verde might try to reduce this amount by as much as 50%, but AirAdvisor always works to get the full amount.

Your Passenger Rights

The European Union has established passenger protections Regulation EC 261/2004 protecting you during travel. So, any time Cabo Verde Airlines departs from an EU airport, they must comply with these rules that we’ve outlined here.

Are All Disrupted Flights Eligible for Compensation?

You can only get financial compensation if the flight disruption could have been prevented or avoided. So, if a Cabo Verde Airlines was cancelled or delayed by something outside their control then they aren’t expected to compensate you. 

Submitting a Claim for Flight Compensation

Filing a compensation claim with Cabo Verde is as easy as writing a letter detailing exactly what happened and when. We recommend drafting your letter based on this template and gathering as much information and supporting documentation as possible to include with your claim. Once you’ve written your message, email it to the airline.

Some passengers have found that the airline doesn’t respond in a timely manner or have had their claim rejected, but that’s where we can help. If you want or need assistance with the submission process or you want help with a claim that has been denied, let AirAdvisor handle it for you!

Why Trust AirAdvisor

Whether you want assistance with a claim you’ve already begun, or you want us to handle the entire compensation process for you, AirAdvisor can help.

  • Expertise and Experience: With a track record of managing over 380,000 cases over the last 7 years and a customer satisfaction rating of 4.6 out of 5 from more than 20,887 verified reviews, our expertise and commitment to our clients are unquestionable..
  • Lowest Pricing: The average family can save at least €120 or more by switching to AirAdvisor from other more expensive providers. We are the lowest-cost service provider in the market, ensuring you get the maximum compensation without hefty fees.
  • Risk-Free Service: Our service is based on a no-win, no-fee basis. This means that if we don’t secure your compensation, you don’t owe us a thing. Our commission is withheld from the airline payout.
  • Hassle-Free Process: Once you file a claim with AirAdvisor, we take over all the hard work. From case preparation to filing your lawsuit in court, our team handles everything, saving you from the headaches of dealing with airlines.
  • Increased Chances of Success: Airlines are more likely to pay compensation when AirAdvisor steps in because they are aware of our successful collection efforts (98% success rate).

Start your claim today! Just enter some basic details about your flight to get started!


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