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440 Green Lanes, Harringay Ladder, London N4 1HA, UK
Flight left you disappointed? Let others know what happened
Website:
www.turkishairlines.comPhone:
1-800-874-8875 USMailing Address
440 Green Lanes, Harringay Ladder, London N4 1HA, UKOnly verified complaints
50% of complaints led to successful compensation payouts
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Max 120 characters (0)There are over 68432 complaints on AirAdvisor β with 6843+ claims submitted!
Phone
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Itβs not always convenient to call to complain, so consider using the live chat function on Turkish Airlinesβ website instead. Youβll first chat with a bot assistant, but you can get through to a live agent by asking.Social media
You can contact Turkish Airlines on Facebook and X (formally Twitter).Sending a DM to Turkish Airlines could lead to a faster response time.
440 Green Lanes, Harringay Ladder, London N4 1HA, UK
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Your personal information is 100% confidential and securely protected.
You can raise specific complaints with Turkish Airlines by visiting:
https://feedback.turkishairlines.com/en/categories
If you seek compensation for the problems you had directly from Turkish Airlines, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Turkish Airlines directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Turkish Airlines.
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You might be able to get up to Β£520 (β¬600) for your trouble!Automatic protection. No claims. No waiting.

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 28,846 reviews
It was my first experience using AirAdvisor and I'm grateful I got to know them ! They were extremely efficient in getting a refund from the airline company and very quick as well !! They have some fees but it worth it. I totally recommend !
Excellent services, on time response and very clear directions and explanations. always sharing updates and status.
Thank you so much your service was nothing but helpful β€οΈ
When my dad said the compensation was successful, I knew it was proffesionally handled. Thank you, AirAdvisor.
Good communication, job done within the assumed time frame. RELIABLE !
Great end to end experience. Somewhat misleading information. Initial payout was communicated 600, and at the end way different. Maybe a bit more transparency on the process of collecting the right information to communicate more accurately.
Took 3 yrs from the airline, but once compensation was given, got it within a week.
We didn't expect to get some money back, but is a nice surpsrise after 16 monthtsβΊοΈ
Very satisfied with Airadvisor. Beginning was I not too believed this website, Only try it. Now I trust them efficiency work and help customers.
We worked very well with Natalia. The whole process was very fast from making the claim until the payment. During the process we were constantly informed about the steps that were accomplished on our behalf. We felt supported and valued as clients. We are very happy for the results and want to thank Natalia and her team for their outstanding work. Although we hope to never need their services again, we strongly recommend them.
Oluwafemi Temitope Vitor Ajayi
Verified CustomerThe service was excellent! Your consistent was topnotch!
9 years experience
620,000+ claims
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