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Wizz Air Reviews and Ratings
Read 86,469 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.
Pros
Low fares - Wide route network
- Punctual
- New aircraft
Cons
Hidden Fees - Poor Customer Service
- Inflexibility
- Comfort
17% of reviewers learnt about & won compensation with AirAdvisor’s helpPros
- Low fares
- Wide route network
- Punctual
- New aircraft
Cons
- Hidden Fees
- Poor Customer Service
- Inflexibility
- Comfort
Sort & Filter
Petras
Verified | Sep 16, 2024Budapest-Corfu
Economy
The flight was delayed by...
The flight was delayed by approximately 6.5 hours, causing us to arrive at an inconvenient time, especially before a workday. Additionally, we had a car parked at the airport and needed to arrive in Budapest on time to pick it up. Throughout the delay, passengers were not provided with clear information or updates. Initially, we were informed of a short delay, but the situation worsened without adequate communication, leaving us uncertain about the status of our flight. This was not the first instance of delay experienced on this route, as we also faced a two-hour delay on our outbound flight from Budapest to Corfu.
Max 120 characters (0)
Eftimie
Verified | Sep 16, 2024Budapest-Chisinau
Economy
They first announced that...
They first announced that the flight was delayed to 19:30 on August 26th, just as we were boarding the plane, after which we came back to the gate and the plane drove away. After about 3 hours of waiting, around 16:30 they announced that the flight is rescheduled for 14:40 on August 27th. We were given vouchers, as well as a hotel room and a shuttle bus. It was inconvenient because I had to miss work on that day.Max 120 characters (0)
Blade
Verified | Sep 16, 2024Eindhoven-London
Economy
I was at the airport at 9 a.m...
I was at the airport at 9 a.m. I knew about problems at Eindhoven airport and was waiting some information from Wizzair. But they said nothing! At 1.00 p.m. they started boarding, all the passengers passed the check-in counter before boarding and were waiting down about 30 min. Then they just sent us back upstairs and again no any information. Passengers had to stand next to the gate 30 min more. So finally after aprox. in 1 hour the company informed us about delay for 2 hours. Then it updated to 3 hours, But in fact the delay smoothly became 4 hous. We were in Eindhoven in 7.00 p.m. instead of 3.00 p.m. To resume: Wizzair didnt inform passengers,keeping them in suspense and tension for several hours! But the information about problems in Eindhoven was even on the website! We didnt know what to expect, what to do. I felt stressed and disappointed by this attitude towards passengers.Max 120 characters (0)
Tony
Verified | Sep 16, 2024London-Athens
Economy
I was not allowed on the plane...
I was not allowed on the plane because of excessive ticket sales, I am very angry because of this,all my business was turned upside down and I had to buy tickets again, I am complaining about wizz air so they will pay my money.Max 120 characters (0)
Viviana
Verified | Sep 16, 2024Budapest-Chisinau
Economy
We were waiting in the airport...
We were waiting in the airport for hours without any explanation. After that we were told that the plane has mechanical issue and will not fly today. We were sent home without any rebooking. Later, we got confirmation that the flight will be tomorrow.Max 120 characters (0)
Csaszar
Verified | Sep 16, 2024London-Varna
Economy
Landed in Varna at 17.11...
Landed in Varna at 17.11 and was originally due to land at 14.00. Airline only provided a £5 refreshment voucher which only covered a hot drink! I was late for a wedding celebration which was held an hour away from Varna.Max 120 characters (0)
Laszlo
Verified | Sep 16, 2024Sofia-Paris
Economy
Wizz air told us to went...
Wizz air told us to went into the plane after one our delay on the gate, when we went into the plane cabin crew told us we will have one our more delay and after this our they told us we will have one more. When i sum the ours they are equal to tree plus ours on Sofia airport. I was had a tiket to a train to Dijon but i drop this train and went with a bus to Dijon. I was in Dijon at 2am afrer 14 ours traceling, if the plane was on time i could be at Dijon in 8pm.Max 120 characters (0)
Marek
Verified | Sep 16, 2024Abu Dhabi-Krakow
Economy
They cancelled the flight after..
They cancelled the flight after I passed duty free at departures. I had an important doctors appointment the next day and had to pay a cancellation fee. They never actually provided any hotels for the night as the website said there was an “error”Max 120 characters (0)
Eugeniusz
Verified | Sep 13, 2024Gdansk-Larnaca
Economy
Look they said first the flight...
Look they said first the flight is delay for 50 minimum then they said flight is delay for 6 hour and then 12 hours and then they said that we will give you hotel or food they didn’t give hotel I slept on the floor and they just food.Max 120 characters (0)
Alex
Verified | Sep 13, 2024Paris-London
Economy
I was forced to wait...
I was forced to wait at the airport for 7 hours and 25 minutes. My flight was delayed a total of 3 times. I arrived very late and was exhausted. My child was not able to sleep and suffered from sever headache from sleeping on a bench for hours. I arrived at 06:00 hours after a horrible flight. I was forced to pay for a taxi and travel get to my final destination after missing my connection by bus. The airline gave us 2x for 5 euros and 4x 12 euros which were just enough to buy some water at the expensive airport. Absolutely ridiculous and horrible service that cause my family pain and suffering.Max 120 characters (0)
Bad experience with Wizz Air?
Find out if your flight qualifies to as much as £520 (€600)!Wizz Air Ratings
All-time Rating & Reviews
Average Star Rating
2.46
Total Reviews count
86469Review Sites Distribution
AirAdvisor
2.46
86469 (100%)
TripAdvisor
2
32691 (37.9%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)
Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)
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