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Wizz Air Reviews and Ratings

Read 86,485 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Wide route network
Punctual
New aircraft

Cons

Hidden Fees
Poor Customer Service
Inflexibility
Comfort

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Wizz Air reviews

2.46

Terrible
(71)
Poor
(22)
Average
(8)
Very Good
(0)
Excellent
(2)

Mariam

Verified | Sep 16, 2024

Larnaca-London
Economy

we were waiting more than 4...

we were waiting more than 4 hours . one time we got to the plain but again something went wrong and we came back to the airport. nobody could explain what is going on. the answer was just we don’t know. our vacations shorted for 5 hours besides needed to call an extra taxi.

Larnaca-London
Economy

Goodwin

Verified | Sep 16, 2024

Budapest-Suceava
Economy

The flight was in the morning...

The flight was in the morning at about 8 AM to Suceava they provided us a diverted flight to Cluj around 9PM. I never took the flight because Cluj is about 10 hours away from Suceva I had to book another flight and pay for transport again to the airport.

Budapest-Suceava
Economy

Bernie

Verified | Sep 16, 2024

London-Varna
Economy

I was not given any information...

I was not given any information on when we would be taking off if we would be taking off at all and what the reason was. As we don't live at or near the airport my husband waited outside the airport for 6 hours until we left, this was to make sure that if the flight was cancelled there would be someone to take us back home and we wouldn't have to look for ways to get back together with my child. We waited at the airport for 6 or more hours, and there was not even a place to sit, I (as well as many others) were with small children - many of the people were sitting on the ground. The total time from my arrival at Luton to landing in Varna probably exceeded 10 hours.

London-Varna
Economy

Petras

Verified | Sep 16, 2024

Budapest-Corfu
Economy

The flight was delayed by...

The flight was delayed by approximately 6.5 hours, causing us to arrive at an inconvenient time, especially before a workday. Additionally, we had a car parked at the airport and needed to arrive in Budapest on time to pick it up. Throughout the delay, passengers were not provided with clear information or updates. Initially, we were informed of a short delay, but the situation worsened without adequate communication, leaving us uncertain about the status of our flight. This was not the first instance of delay experienced on this route, as we also faced a two-hour delay on our outbound flight from Budapest to Corfu.

Budapest-Corfu
Economy

Eftimie

Verified | Sep 16, 2024

Budapest-Chisinau
Economy

They first announced that...

They first announced that the flight was delayed to 19:30 on August 26th, just as we were boarding the plane, after which we came back to the gate and the plane drove away. After about 3 hours of waiting, around 16:30 they announced that the flight is rescheduled for 14:40 on August 27th. We were given vouchers, as well as a hotel room and a shuttle bus. It was inconvenient because I had to miss work on that day.

Budapest-Chisinau
Economy

Blade

Verified | Sep 16, 2024

Eindhoven-London
Economy

I was at the airport at 9 a.m...

I was at the airport at 9 a.m. I knew about problems at Eindhoven airport and was waiting some information from Wizzair. But they said nothing! At 1.00 p.m. they started boarding, all the passengers passed the check-in counter before boarding and were waiting down about 30 min. Then they just sent us back upstairs and again no any information. Passengers had to stand next to the gate 30 min more. So finally after aprox. in 1 hour the company informed us about delay for 2 hours. Then it updated to 3 hours, But in fact the delay smoothly became 4 hous. We were in Eindhoven in 7.00 p.m. instead of 3.00 p.m. To resume: Wizzair didnt inform passengers,keeping them in suspense and tension for several hours! But the information about problems in Eindhoven was even on the website! We didnt know what to expect, what to do. I felt stressed and disappointed by this attitude towards passengers.

Eindhoven-London
Economy

Tony

Verified | Sep 16, 2024

London-Athens
Economy

I was not allowed on the plane...

I was not allowed on the plane because of excessive ticket sales, I am very angry because of this,all my business was turned upside down and I had to buy tickets again, I am complaining about wizz air so they will pay my money.

London-Athens
Economy

Viviana

Verified | Sep 16, 2024

Budapest-Chisinau
Economy

We were waiting in the airport...

We were waiting in the airport for hours without any explanation. After that we were told that the plane has mechanical issue and will not fly today. We were sent home without any rebooking. Later, we got confirmation that the flight will be tomorrow.

Budapest-Chisinau
Economy

Csaszar

Verified | Sep 16, 2024

London-Varna
Economy

Landed in Varna at 17.11...

Landed in Varna at 17.11 and was originally due to land at 14.00. Airline only provided a £5 refreshment voucher which only covered a hot drink! I was late for a wedding celebration which was held an hour away from Varna.

London-Varna
Economy

Laszlo

Verified | Sep 16, 2024

Sofia-Paris
Economy

Wizz air told us to went...

Wizz air told us to went into the plane after one our delay on the gate, when we went into the plane cabin crew told us we will have one our more delay and after this our they told us we will have one more. When i sum the ours they are equal to tree plus ours on Sofia airport. I was had a tiket to a train to Dijon but i drop this train and went with a bus to Dijon. I was in Dijon at 2am afrer 14 ours traceling, if the plane was on time i could be at Dijon in 8pm.

Sofia-Paris
Economy

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Wizz Air Ratings

All-time Rating & Reviews

Average Star Rating

2.46

Total Reviews count

86485

Review Sites Distribution

AirAdvisor
2.46
86485 (100%)
TripAdvisor
2
32691 (37.8%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)

Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
Google
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)

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Food and beverage
Legroom & seat comfort
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2.46

86485

2/5 overall

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Wizz Air Reviews and Ratings

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