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RATED 4.5/5 AFTER 28,882 REVIEWS
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Wizz Air Reviews and Ratings

Read 86,485 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Wide route network
Punctual
New aircraft

Cons

Hidden Fees
Poor Customer Service
Inflexibility
Comfort

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Wizz Air reviews

2.46

Terrible
(71)
Poor
(22)
Average
(8)
Very Good
(0)
Excellent
(2)

Jasek G

Verified | Sep 4, 2025

Warsaw-Funchal
Economy

No information from Airline. Having...

No information from Airline. Having information on table I was informed that flight was canceled. Aditionally no support with hotel so we was force to spend night at airport flor. About flight back we get know in the morning by calling myself to operator.

Warsaw-Funchal
Economy

Frankie Z

Verified | Sep 4, 2025

Budapest-Brussels
Economy

We already buying flight ticket...

We already buying flight ticket from online then after when we go boarding at that time wizz airlines they give us boarding but without any sit number they told us if there some body missed flight then you will go otherwise they will say refund our money and they will take hotel but they don’t any response why we don’t about that is the main reason if there is no sit Buber why this airline cutout money from online

Budapest-Brussels
Economy

Greta H

Verified | Sep 4, 2025

Budapest-Istanbul
Economy

Flight from Budapest (BUD) to...

Flight from Budapest (BUD) to Istanbul (IST) on 1 August 2025 was significantly delayed. The scheduled departure was at 20:15 CEST, but the actual arrival at the final destination was at 00:57 (2 August 2025), resulting in a delay of approximately 4 hours and 42 minutes. During the waiting period, we were not informed of any extraordinary circumstances that would fall under the exemptions of EC Regulation 261/2004.

Budapest-Istanbul
Economy

Nabin K

Verified | Aug 12, 2025

Paris-Warsaw
Economy
Successful claim

Denied boarding

It ok we dint mine sometime it will happens but if there is wizz counter desk it wil be better for us and more passenger next time you will managed wizz counter then it is good every passenger anyway thank you for wizz airlines

Paris-Warsaw
Economy
Successful claim

Irena R

Verified | Aug 5, 2025

Budapest-Skopje
Economy

What happened is the delayed...

What happened is the delayed my plane for more than 3 hours.And i needed to be in Skopje earlier than that.Because of that i have additional expenses like taxi, bus and missed also my other bus that i needed to go to my home town.

Budapest-Skopje
Economy

Janos O

Verified | Aug 5, 2025

Budapest-Valencia
Economy

First info from the airport...

First info from the airport monitor wizzair sms and App ( Delay from 18:25 to 20:00 ) But after that I was waiting at the gate for boarding until 21:15 with no INFO at all . Take off exactly at 21:40 from BUD airport in Budapest Landing in VLC airport in Valencia at 00:32 No food or water were provided from the Wizzair.

Budapest-Valencia
Economy

Tiina K

Verified | Aug 5, 2025

Helsinki-Budapest
Economy

The flight was delayed 2...

The flight was delayed 2 times for several hours - they did not provide us with any additional information. Then, the flight was fully cancelled and they only stated it was due to technical issues. Wizz Air workers at the airports stated the compensation of 250E per person will be granted due to cancellation, but the claim was denied.

Helsinki-Budapest
Economy

Silvia P

Verified | Aug 5, 2025

Budapest-Madrid
Economy

The flight was scheduled to...

The flight was scheduled to fly at 23:30 30 May, at the gate around 23:00 we were told that there will be a delay for about an hour due to techical issues. At 00:36 we were informed that the flight has been rescheduled 18:00 5/31/2025 ( through email and through airport announcement). Due to this I booked other tickets with other airline because I wanted a personal event , around 01:10 we were told that the plane will eventually fligh. We took off eventually at around 02:20

Budapest-Madrid
Economy

Verified | Jul 22, 2025

Porto-Rome
Economy

WizzAir blatantly violates EU regulations...

WizzAir blatantly violates EU regulations by refusing to pay compensation, claiming they have no records of overbooking – even though it's their legal duty to maintain them. Their ground staff lie at check-in, saying no documents are needed, and never provide the required denial of boarding form. Later, they refuse to process claims without it. Customer service is a joke – they ignore emails, never respond, and phone support is rude and completely useless. Absolutely disgraceful treatment. I wouldn't recommend dealing with their so-called "customer service" to anyone.

Porto-Rome
Economy

Snezana S

Verified | Jul 10, 2025

Budapest-Skopje
Economy

What happened is the delayed...

Budapest-Skopje
Economy

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Wizz Air Ratings

All-time Rating & Reviews

Average Star Rating

2.46

Total Reviews count

86485

Review Sites Distribution

AirAdvisor
2.46
86485 (100%)
TripAdvisor
2
32691 (37.8%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)

Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
Google
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.46

86485

2/5 overall

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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Wizz Air by following the steps below
1. Fill in the feedback and claims form on the Wizz Air website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Wizz Air Reviews and Ratings

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