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Wizz Air Reviews and Ratings
Read 86,469 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.
Pros
Low fares - Wide route network
- Punctual
- New aircraft
Cons
Hidden Fees - Poor Customer Service
- Inflexibility
- Comfort
17% of reviewers learnt about & won compensation with AirAdvisor’s helpPros
- Low fares
- Wide route network
- Punctual
- New aircraft
Cons
- Hidden Fees
- Poor Customer Service
- Inflexibility
- Comfort
Sort & Filter
Nabin K
Verified | Aug 12, 2025Paris-Warsaw
Economy
Successful claim
Denied boarding
It ok we dint mine sometime it will happens but if there is wizz counter desk it wil be better for us and more passenger next time you will managed wizz counter then it is good every passenger anyway thank you for wizz airlines
Max 120 characters (0)
Irena R
Verified | Aug 5, 2025Budapest-Skopje
Economy
What happened is the delayed...
What happened is the delayed my plane for more than 3 hours.And i needed to be in Skopje earlier than that.Because of that i have additional expenses like taxi, bus and missed also my other bus that i needed to go to my home town.Max 120 characters (0)
Janos O
Verified | Aug 5, 2025Budapest-Valencia
Economy
First info from the airport...
First info from the airport monitor wizzair sms and App ( Delay from 18:25 to 20:00 ) But after that I was waiting at the gate for boarding until 21:15 with no INFO at all . Take off exactly at 21:40 from BUD airport in Budapest Landing in VLC airport in Valencia at 00:32 No food or water were provided from the Wizzair.Max 120 characters (0)
Tiina K
Verified | Aug 5, 2025Helsinki-Budapest
Economy
The flight was delayed 2...
The flight was delayed 2 times for several hours - they did not provide us with any additional information. Then, the flight was fully cancelled and they only stated it was due to technical issues. Wizz Air workers at the airports stated the compensation of 250E per person will be granted due to cancellation, but the claim was denied.Max 120 characters (0)
Silvia P
Verified | Aug 5, 2025Budapest-Madrid
Economy
The flight was scheduled to...
The flight was scheduled to fly at 23:30 30 May, at the gate around 23:00 we were told that there will be a delay for about an hour due to techical issues. At 00:36 we were informed that the flight has been rescheduled 18:00 5/31/2025 ( through email and through airport announcement). Due to this I booked other tickets with other airline because I wanted a personal event , around 01:10 we were told that the plane will eventually fligh. We took off eventually at around 02:20Max 120 characters (0)
Verified | Jul 22, 2025Porto-Rome
Economy
WizzAir blatantly violates EU regulations...
WizzAir blatantly violates EU regulations by refusing to pay compensation, claiming they have no records of overbooking – even though it's their legal duty to maintain them. Their ground staff lie at check-in, saying no documents are needed, and never provide the required denial of boarding form. Later, they refuse to process claims without it. Customer service is a joke – they ignore emails, never respond, and phone support is rude and completely useless. Absolutely disgraceful treatment. I wouldn't recommend dealing with their so-called "customer service" to anyone.Max 120 characters (0)
Snezana S
Verified | Jul 10, 2025Budapest-Skopje
Economy
What happened is the delayed...
What happened is the delayed my plane for more than 3 hours.And i needed to be in Skopje earlier than that.Because of that i have additional expenses like taxi, bus and missed also my other bus that i needed to go to my home townMax 120 characters (0)
Kahlo R
Verified | Jul 10, 2025Budapest-Valencia
Economy
First info from the airport...
First info from the airport monitor wizzair sms and App ( Delay from 18:25 to 20:00 ) But after that I was waiting at the gate for boarding until 21:15 with no INFO at all . Take off exactly at 21:40 from BUD airport in Budapest Landing in VLC airport in Valencia at 00:32 No food or water were provided from the Wizzair.Max 120 characters (0)
Verified | Jul 8, 2025Madrid-Bucharest
Economy
Wizz Air's "All You Can...
Wizz Air's "All You Can Fly" program is a real scam I want to publicly share my disappointing experience with Wizz Air's "All You Can Fly" program. This program has turned out to be a complete scam. After paying for a subscription over 7 months ago, I haven't been able to book a single flight through the program. Every time I try, there's no availability or, very rarely, I only find a one-way flight (usually one way) with no return option. Interestingly, although there are no flights available for "All You Can Fly" users, those same flights can be purchased on the website, often at very low prices. This makes it abundantly clear: the program intentionally restricts availability for subscribers while selling those same seats to regular customers. It's a deceptive business practice. Wizz Air is offering something it can't (or refuses to) fulfill, as there's no guarantee that a return flight can be obtained within 3 days of travel. I strongly recommend that all travelers avoid this program; it's nothing more than an empty promise, a genuine scam designed to steal your money without giving anything in return and without the option to claim a refund under the deceptive offer of this serviceMax 120 characters (0)
Daniel B
Verified | Jul 7, 2025Malaga-Vienna
Economy
This airline is up there...
This airline is up there with the WORST ever!!!! Staff all incompetent and unexperienced, just people acting like they know what they are doing...If ever there was an emergency I would not want one of the crew to stop touching up their make-up or put down their phone or interrupt them during private conversations...diabolical service & prices, simply Ryan Air copy paste and get away with it. I now have my grandson in hospital and have payed a fortune to rebook, because their policy does not allow any changes even if you are in hospital...I waited nearly a calculated hour to wait in the line to speak to someone in the call center, do not bother, he was rude & obnoxious, only recited company policy and did not care...he gets paid to do the dirty work and is obviously happy doing so...there is no way to contact wizz & you can't even complain without choosing out of a selection...This airline needs looking at ASAP, they are crooks who are most likely not paying tax anywhere put collecting the vat...despicable Airline but EU rules allow them to operate this way!! Only way to get to them is DO NOT BOOK!!! choose a different airline!!! Oh and they do not care, they are not even interested if book again or not, they have enough customers...Max 120 characters (0)
Bad experience with Wizz Air?
Find out if your flight qualifies to as much as £520 (€600)!Wizz Air Ratings
All-time Rating & Reviews
Average Star Rating
2.46
Total Reviews count
86469Review Sites Distribution
AirAdvisor
2.46
86469 (100%)
TripAdvisor
2
32691 (37.9%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)
Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)
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