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Wizz Air Reviews and Ratings

Read 86,485 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Wide route network
Punctual
New aircraft

Cons

Hidden Fees
Poor Customer Service
Inflexibility
Comfort

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Wizz Air reviews

2.46

Terrible
(71)
Poor
(22)
Average
(8)
Very Good
(0)
Excellent
(2)

Kahlo R

Verified | Jul 10, 2025

Budapest-Valencia
Economy

First info from the airport...

First info from the airport monitor wizzair sms and App ( Delay from 18:25 to 20:00 ) But after that I was waiting at the gate for boarding until 21:15 with no INFO at all . Take off exactly at 21:40 from BUD airport in Budapest Landing in VLC airport in Valencia at 00:32 No food or water were provided from the Wizzair.

Budapest-Valencia
Economy

Verified | Jul 8, 2025

Madrid-Bucharest
Economy

Wizz Air's "All You Can...

Wizz Air's "All You Can Fly" program is a real scam I want to publicly share my disappointing experience with Wizz Air's "All You Can Fly" program. This program has turned out to be a complete scam. After paying for a subscription over 7 months ago, I haven't been able to book a single flight through the program. Every time I try, there's no availability or, very rarely, I only find a one-way flight (usually one way) with no return option. Interestingly, although there are no flights available for "All You Can Fly" users, those same flights can be purchased on the website, often at very low prices. This makes it abundantly clear: the program intentionally restricts availability for subscribers while selling those same seats to regular customers. It's a deceptive business practice. Wizz Air is offering something it can't (or refuses to) fulfill, as there's no guarantee that a return flight can be obtained within 3 days of travel. I strongly recommend that all travelers avoid this program; it's nothing more than an empty promise, a genuine scam designed to steal your money without giving anything in return and without the option to claim a refund under the deceptive offer of this service

Madrid-Bucharest
Economy

Daniel B

Verified | Jul 7, 2025

Malaga-Vienna
Economy

This airline is up there...

This airline is up there with the WORST ever!!!! Staff all incompetent and unexperienced, just people acting like they know what they are doing...If ever there was an emergency I would not want one of the crew to stop touching up their make-up or put down their phone or interrupt them during private conversations...diabolical service & prices, simply Ryan Air copy paste and get away with it. I now have my grandson in hospital and have payed a fortune to rebook, because their policy does not allow any changes even if you are in hospital...I waited nearly a calculated hour to wait in the line to speak to someone in the call center, do not bother, he was rude & obnoxious, only recited company policy and did not care...he gets paid to do the dirty work and is obviously happy doing so...there is no way to contact wizz & you can't even complain without choosing out of a selection...This airline needs looking at ASAP, they are crooks who are most likely not paying tax anywhere put collecting the vat...despicable Airline but EU rules allow them to operate this way!! Only way to get to them is DO NOT BOOK!!! choose a different airline!!! Oh and they do not care, they are not even interested if book again or not, they have enough customers...

Malaga-Vienna
Economy

Liviu V

Verified | Jul 6, 2025

Iasi-Beauvais
Economy

The worst air flight company in the world

This is the worst company ever. It is totally unprofessional to cancel a flight less than 24 hours before the departure and to not offer an option for reaching the destination. The air traffic controller strike was announced a week before the day of the flight and Wizz company did not care to inform the passengers they will cancel the flight. Thus, I has no way to get to the destination and missed the option of free cancellation with the hotel losing a lot of money.

Iasi-Beauvais
Economy

Albert N

Verified | Jun 28, 2025

Thessaloniki-Larnaca
Economy

This airline was not only...

This airline was not only charged me €71 for the baggage that was not obvious mentioned on their mail & website but also another €48 for their online airport check in mail that i never got and opened. "!"

Thessaloniki-Larnaca
Economy

Sandra A

Verified | Jun 10, 2025

London-Larnaca
Economy

Excessive Baggage Charges

I have just returned from a holiday in Cyprus which was very enjoyable! The Wizz Air baggage policy at Gatwick however was not!! I was shocked to discover that my bag which I thought might be a little bit longer in the measuring grate was forced to pay £65.50 at the boarding gate! I'm not sure what Wizz Air Baggage policies are at Larnaca Airport but my husband decided to pay the extra baggage charge online on the way home and guess what no measuring of any bags and everyone just walked through with big cases and carry on bags! The people at the Boarding gate just turned a blind eye!! What a waste of time and money as we could have saved ourselves £63.84 on the return flight!! Finally this is the first time I have flown with Wizz Air and it will be the last!!!

London-Larnaca
Economy

Therry M

Verified | Jun 3, 2025

Budapest-Skopje
Economy

Soo i went to check...

Soo i went to check in on counter desk in skopje airport for this flyght thay checked me in on counter desk without seat and thay told me need to wait last too see if there gonna be place in the flyght wich was strange . I went to the bording and waited for bording passengers whoo have had online check in thay let tham in the flyght . It was me and few other people that was checked in on the counter desk not online , i waited for bording evryone entered the flyght and thay let 2 pasengers same as me checked in on counter desk without seat number soo when thay let those 2 i ask can i bord also now the answer was wait rill all pasengers go in the flyght . Bording finished and the worker on the bording sayng there is no place in the flyght . I told him i must be in Slovakia on 2 jully do thay maybe have some other wizzair flyght that goes near by slovakia i asked for Austria coz its nearby . He say go with my colleague down in the office . I went to the office airport office and asked tham if thay have another flyght near by slovakia thay checked and sayed no . Thay mention me if i go to Istanbul and from there to go slovakia but on my expenses wizzair dosent cover that

Budapest-Skopje
Economy

Verified | Jun 2, 2025

Belgrade-Lisbon
Economy

Avoid at all costs!

Absolutely disgraceful service from Wizz Air — avoid at all costs! I recently flew with Wizz Air and it was the worst travel experience I’ve ever had. They completely destroyed my suitcase at the airport — I’m talking ripped to shreds beyond use. And instead of owning up to their mistake and handling it like a decent company would, they told me to take the bag back to my home country so I could get a written statement from a repair shop. Ridiculous, right? To add insult to injury, we had to wrap our broken suitcase in plastic just to get our belongings home — which cost us an extra 25 euros. Then, they made us pay 70 euros for “Wizz Priority” just so we could carry our clothes on the plane. Plus, the written statement cost us another 20 euros. All of this was just to jump through their stupid hoops for a claim. After one month of chasing them down, they offered me a measly 50 euros — and only as Wizz credit (so I’d have to fly with them again — like I’d ever want to!). To top it all off, the 50 euros they promised me is actually only 47 euros in the Wizz account. Absolute scam. Wizz Air’s customer service is non-existent, their baggage handling is incompetent, and they clearly don’t care about their customers. If you value your belongings, your time, and your sanity, never fly with Wizz Air.

Belgrade-Lisbon
Economy

Verified | May 29, 2025

Rome-Barcelona
Economy

they have hidden costs. The...

they have hidden costs. The online checkout didn't work and we had to do a 3 hour line in the airport. bad service by the lady. they charged us a 50€ each at checkout and was their fault. never flying with them again

Rome-Barcelona
Economy

Norman P

Verified | Apr 7, 2025

London-Dubai
Economy

I had already checked in,...

I had already checked in, and on that day, I had to wait for three hours on the plane before they suddenly made us disembark, citing a maintenance issue. Then, they told us the next flight was scheduled for 4 PM the following day and that they would provide a hotel. However, we had to wait at the airport until 3 AM, and due to the large number of people, I had to leave and book a hotel myself. The next day, I was informed of another delay, but my schedule was too tight to take the flight since I would have had to return immediately upon arrival. As a result, I couldn’t use the hotel I had booked, which cost 950 AED. However, Wizz Air claims that I am not eligible for compensation because I didn’t check in, even though I actually did.

London-Dubai
Economy

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Wizz Air Ratings

All-time Rating & Reviews

Average Star Rating

2.46

Total Reviews count

86485

Review Sites Distribution

AirAdvisor
2.46
86485 (100%)
TripAdvisor
2
32691 (37.8%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)

Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
Google
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
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Cleanliness
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Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.46

86485

2/5 overall

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