NO WIN, NO FEE - EVER
We cover all legal costs, including court
YOUR CLAIM WINDOW MAY BE CLOSING
Just 3 minutes – add your flight number
YOUR DATA STAYS PRIVATE
Encrypted. Never shared with third parties
RATED 4.5/5 AFTER 28,882 REVIEWS
830,000 cases, 98% of court cases won

Wizz Air Reviews and Ratings

Read 86,485 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Wide route network
Punctual
New aircraft

Cons

Hidden Fees
Poor Customer Service
Inflexibility
Comfort

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Wizz Air reviews

2.46

Terrible
(71)
Poor
(22)
Average
(8)
Very Good
(0)
Excellent
(2)

Radojko A

Verified | Oct 24, 2025

Larnaca-Belgrade
Economy

Kašnjenje leta

Great company that sometimes has long flight delays because so many flights in one day with one plane is sometimes not feasible.

Larnaca-Belgrade
Economy

Vendula A

Verified | Oct 23, 2025

Prague-London
Economy

Zrušení letu

The airline did not respond even 30 days after the compensation request was sent. On their website, they even state that we used a replacement flight a day later, which we did not request or agree to.

Prague-London
Economy

Ruan L

Verified | Oct 23, 2025

Kuala Lumpur-Amsterdam
Economy

Baggage mishandling problem

I am travelling back to Malaysia on 16th October and there is food to be passed to my friend. And I am unable to perform any of task for next few days. All due to my baggage eing delayed

Overall

Baggage mishandling
None

Kuala Lumpur-Amsterdam
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €1,920 compensation for Lost or Delay Baggage in most cases?

Check if you can claim compensation here.

Marten W

Verified | Oct 23, 2025

Madrid-Helsinki
Economy

We had to wait in another airport

The flight was diverted to Budapest because of a technical difficulty. They then flew in another plane from Poland to continue the journey. We then had to wait for the flight crew to be replaced as they had gone overtime.

Overall

schedule disruption
None

Madrid-Helsinki
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?

Check if you can claim compensation here.

Yana S

Verified | Sep 29, 2025

Sandefjord-Warsaw
Economy

They dont give a F about customers, only profit

I want to share my recent experience with Wizz Air so others can avoid going through the same nightmare. I was denied boarding on my flight from Oslo to Warsaw, even though I had a valid ticket, checked in on time, and was at the gate. The reason? Overbooking - a business practice where Wizz Air knowingly sells more tickets than they have seats. Yes, they offered the standard €250 compensation, but that's only because EU law forces them to. Beyond that, they did absolutely nothing to help. The next available flight was two days later. The airport is in the middle of nowhere, and I was left outside all night in the cold without any hotel, meal, or transport provided. I called their customer service and had to wait over 20 minutes on the phone - just to hear a robotic message telling me to “file a complaint online.” No apology. No support. Nothing. To avoid missing my connecting flight to Greece, I had to buy my own last-minute ticket to a different city, then take a train to Warsaw - all at my own expense. Wizz Air made no effort to assist me with any of that. Wizz Air’s overbooking policy is predatory and unethical. They hide behind the law, do the bare minimum, and leave stranded passengers to fend for themselves. If I hadn’t taken initiative and spent my own money, I would’ve lost my entire trip. Avoid flying with Wizz Air if you value reliability, customer care, or basic human decency.

Overall

Involuntary overbooking stand by
None

Sandefjord-Warsaw
Economy

Comments

Anonymous member: These are common practices of wizz air !! I have a similar negative experience, so I already ignore wizz air with my fam

Passenger rights expert: Did you know that you can claim up to €600 compensation for Denied boarding in most cases?

Check if you can claim compensation here.

Jenica T

Verified | Sep 21, 2025

Bucharest-Charleroi
Economy
Successful claim

Întârziere de zbor

Very disappointed from those trips also when I flying in Romania from Bruxelles CRL i have the same problem. I hope in future everything will be okay.

Bucharest-Charleroi
Economy
Successful claim

Comments

Anonymous member: You will only have peace of mind when you change airlines.

Alessandro S

Verified | Sep 15, 2025

Tirana-Rome
Economy

Thieves, steal money with check-in

They are really thieves. They steal my money for reason check-in. They stolen me 48,00 euro for check-in in Tirana airport

Tirana-Rome
Economy

Comments

Anonymous member: I agree with you, Wizz Air also robbed me. They stole money from my wizz account, without me having a chance to use it !

: if you don’t excess your limit of luggage, nobody forces you to pay

Ester S

Verified | Sep 6, 2025

Tel-aviv-Sofia
Economy
Successful claim

Denied boarding

We have waisted half a day, We have spent a lot of money and stayed on the ground. The company makes an overbooking without taking care of her passengers. It’s a shame.

Tel-aviv-Sofia
Economy
Successful claim

Ohad N

Verified | Sep 6, 2025

Tel-aviv-Sofia
Economy

Denied boarding

We bought our tickets via KAYAK. we got many e-mails but nothing about checking The night before the flight we got a check-in advise that could not be performed. When we got to the airport WIZZ advised us we have to pay for the check/in and due over booking we don’t have seats so far. Any way we psyed for the checking baggage- altogether 169€ and went on to the gate just to find we don’t have seats and stayed in Israel.

Tel-aviv-Sofia
Economy

Verified | Sep 5, 2025

Bucharest-Valencia
Economy

The worst company I have...

The worst company I have ever flown with. It has always, always taken more than an hour. This time the excuse is that they don't have buses to take us to the plane. They don't think about all the children and elderly people who have to wait standing. Please do something to make this airline disappear. They are simply a disgrace.

Bucharest-Valencia
Economy

Comments

Anonymous member: You will only have peace of mind when you change airlines.

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Report a problem

It's profane, sexually explicit or contains hate speech

It is or contains illegal content

It's biased or written by someone with an affiliation to the airline

This business is closed or doesn't exist

It's posted to the wrong business

It's a duplicate by the same member

It does not describe a personal experience

It contains false or misleading information

Detailed ratings

Verify you’re a real person

So everyone can trust that they are interacting with real people, we ask for verification to post a question.

Wizz Air Ratings

All-time Rating & Reviews

Average Star Rating

2.46

Total Reviews count

86485

Review Sites Distribution

AirAdvisor
2.46
86485 (100%)
TripAdvisor
2
32691 (37.8%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)

Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
Google
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)

Join the conversation! What do you think of Wizz Air

See if you’re eligible for compensation

Compare Wizz Air with:

Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.46

86485

2/5 overall

3 ways to claim compensation from Wizz Air

Option 1 - Write a review - Tell other passengers what you want compensating for.
Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.
Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Wizz Air by following the steps below
1. Fill in the feedback and claims form on the Wizz Air website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

Instant flight check

No disrupted flights were found

If your flight isn't listed here, go ahead and use our compensation check and we'll look into it for you.

Related & Resources

Free and Instant
Compensation Checker

Claim up to £520!

Wizz Air Reviews and Ratings

Pros

Cons

Pros

Cons