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Wizz Air Reviews and Ratings
Read 86,469 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.
Pros
Low fares - Wide route network
- Punctual
- New aircraft
Cons
Hidden Fees - Poor Customer Service
- Inflexibility
- Comfort
17% of reviewers learnt about & won compensation with AirAdvisor’s helpPros
- Low fares
- Wide route network
- Punctual
- New aircraft
Cons
- Hidden Fees
- Poor Customer Service
- Inflexibility
- Comfort
Sort & Filter
Marten W
Verified | Oct 23, 2025Madrid-Helsinki
Economy
We had to wait in another airport
The flight was diverted to Budapest because of a technical difficulty. They then flew in another plane from Poland to continue the journey. We then had to wait for the flight crew to be replaced as they had gone overtime.
Overall
schedule disruption
None
Max 120 characters (0)
Yana S
Verified | Sep 29, 2025Sandefjord-Warsaw
Economy
They dont give a F about customers, only profit
I want to share my recent experience with Wizz Air so others can avoid going through the same nightmare. I was denied boarding on my flight from Oslo to Warsaw, even though I had a valid ticket, checked in on time, and was at the gate. The reason? Overbooking - a business practice where Wizz Air knowingly sells more tickets than they have seats. Yes, they offered the standard €250 compensation, but that's only because EU law forces them to. Beyond that, they did absolutely nothing to help. The next available flight was two days later. The airport is in the middle of nowhere, and I was left outside all night in the cold without any hotel, meal, or transport provided. I called their customer service and had to wait over 20 minutes on the phone - just to hear a robotic message telling me to “file a complaint online.” No apology. No support. Nothing. To avoid missing my connecting flight to Greece, I had to buy my own last-minute ticket to a different city, then take a train to Warsaw - all at my own expense. Wizz Air made no effort to assist me with any of that. Wizz Air’s overbooking policy is predatory and unethical. They hide behind the law, do the bare minimum, and leave stranded passengers to fend for themselves. If I hadn’t taken initiative and spent my own money, I would’ve lost my entire trip. Avoid flying with Wizz Air if you value reliability, customer care, or basic human decency.Overall
- Involuntary overbooking stand by
- None
Comments
Anonymous member: These are common practices of wizz air !! I have a similar negative experience, so I already ignore wizz air with my fam
Passenger rights expert: Did you know that you can claim up to €600 compensation for Denied boarding in most cases?
Check if you can claim compensation here.
Max 120 characters (0)
Jenica T
Verified | Sep 21, 2025Bucharest-Charleroi
Economy
Successful claim
Întârziere de zbor
Very disappointed from those trips also when I flying in Romania from Bruxelles CRL i have the same problem. I hope in future everything will be okay.Comments
Anonymous member: You will only have peace of mind when you change airlines.
Max 120 characters (0)
Alessandro S
Verified | Sep 15, 2025Tirana-Rome
Economy
Thieves, steal money with check-in
They are really thieves. They steal my money for reason check-in. They stolen me 48,00 euro for check-in in Tirana airportComments
Anonymous member: I agree with you, Wizz Air also robbed me. They stole money from my wizz account, without me having a chance to use it !
: if you don’t excess your limit of luggage, nobody forces you to pay
Max 120 characters (0)
Ester S
Verified | Sep 6, 2025Tel-aviv-Sofia
Economy
Successful claim
Denied boarding
We have waisted half a day, We have spent a lot of money and stayed on the ground. The company makes an overbooking without taking care of her passengers. It’s a shame.Max 120 characters (0)
Ohad N
Verified | Sep 6, 2025Tel-aviv-Sofia
Economy
Denied boarding
We bought our tickets via KAYAK. we got many e-mails but nothing about checking The night before the flight we got a check-in advise that could not be performed. When we got to the airport WIZZ advised us we have to pay for the check/in and due over booking we don’t have seats so far. Any way we psyed for the checking baggage- altogether 169€ and went on to the gate just to find we don’t have seats and stayed in Israel.Max 120 characters (0)
Verified | Sep 5, 2025Bucharest-Valencia
Economy
The worst company I have...
The worst company I have ever flown with. It has always, always taken more than an hour. This time the excuse is that they don't have buses to take us to the plane. They don't think about all the children and elderly people who have to wait standing. Please do something to make this airline disappear. They are simply a disgrace.
Comments
Anonymous member: You will only have peace of mind when you change airlines.
Max 120 characters (0)
Jasek G
Verified | Sep 4, 2025Warsaw-Funchal
Economy
No information from Airline. Having...
No information from Airline. Having information on table I was informed that flight was canceled. Aditionally no support with hotel so we was force to spend night at airport flor. About flight back we get know in the morning by calling myself to operator.Max 120 characters (0)
Frankie Z
Verified | Sep 4, 2025Budapest-Brussels
Economy
We already buying flight ticket...
We already buying flight ticket from online then after when we go boarding at that time wizz airlines they give us boarding but without any sit number they told us if there some body missed flight then you will go otherwise they will say refund our money and they will take hotel but they don’t any response why we don’t about that is the main reason if there is no sit Buber why this airline cutout money from onlineMax 120 characters (0)
Greta H
Verified | Sep 4, 2025Budapest-Istanbul
Economy
Flight from Budapest (BUD) to...
Flight from Budapest (BUD) to Istanbul (IST) on 1 August 2025 was significantly delayed. The scheduled departure was at 20:15 CEST, but the actual arrival at the final destination was at 00:57 (2 August 2025), resulting in a delay of approximately 4 hours and 42 minutes. During the waiting period, we were not informed of any extraordinary circumstances that would fall under the exemptions of EC Regulation 261/2004.Max 120 characters (0)
Bad experience with Wizz Air?
Find out if your flight qualifies to as much as £520 (€600)!Wizz Air Ratings
All-time Rating & Reviews
Average Star Rating
2.46
Total Reviews count
86469Review Sites Distribution
AirAdvisor
2.46
86469 (100%)
TripAdvisor
2
32691 (37.9%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)
Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)
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Comments
Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?
Check if you can claim compensation here.