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Wizz Air Reviews and Ratings

Read 86,485 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Low fares
Wide route network
Punctual
New aircraft

Cons

Hidden Fees
Poor Customer Service
Inflexibility
Comfort

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Wizz Air reviews

2.46

Terrible
(71)
Poor
(22)
Average
(8)
Very Good
(0)
Excellent
(2)

Zoran I

Verified | Jan 26, 2026

Hahn-Skopje
Economy

Flight cancellation

cheap tickets but so expensive costs once you have delayed/cancelled flight. must have money to find solution no refund

Hahn-Skopje
Economy

Damil S

Verified | Jan 21, 2026

Skopje-Friedrichshafen
Economy

My flight from Skopje to Friedrichs...

My flight from Skopje to Friedrichshafen on 13 Jan 2026 was cancelled. I lost 2 days of work and incurred expenses for accommodation and meals. My family’s flights went perfectly.

Skopje-Friedrichshafen
Economy

Comments

Passenger rights expert: Don’t leave money on the table. You could be owed up to €600 for Denied boarding.

See if you can claim now.

Nils L

Verified | Jan 21, 2026

Budapest-Brussels
Economy

I arrived early at the airport, que...

I arrived early at the airport, queued for over an hour to check in to then be told they couldn't find my details. So I was informed to goto customer sevice desk. I went there and they informed me that I had been cancelled off the flight, I wasn't given a reason why or who done it.

Budapest-Brussels
Economy

Comments

Passenger rights expert: That Denied boarding might not be a total loss — you could still claim up to €600 in compensation.

Check here.

Clarissa M

Verified | Jan 21, 2026

Budapest-London
Economy

I submitted an appeal for a cancele...

I submitted an appeal for a canceled boarding, and after about 20 days they told me they were not able to reach me. I was denied boarding because of overbooking.

Budapest-London
Economy

Comments

Passenger rights expert: Good news: if you experienced Denied boarding, you may be entitled to up to €600 in compensation.

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Anna S

Verified | Jan 21, 2026

Sofia-Krakow
Economy

My first flight by Wizzair from Sof...

My first flight by Wizzair from Sofia to Krakow was delayed too much for me to catch my connecting flight by RyanAir in Krakow. I had to buy an additional flight ticket, and this cost me a lot of money and stress!

Sofia-Krakow
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

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Jelena P

Verified | Jan 1, 2026

Barcelona-Belgrade
Economy

Absolutely awful airline. They had ...

Absolutely awful airline. They had the nerve to charge €200 for a name change when the ticket itself was under €100. To make matters worse, I had no issues with my carry-on from Belgrade to Barcelona, but on the return flight, they forced me to pay €73 for the exact same bag. Total scam. I hope they get shut down soon.

Overall

Fraud, Blackmail
Nothing

Barcelona-Belgrade
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €1,920 compensation for Lost or delayed baggage.

Check your eligibility here.

Anonymous member

Verified | Dec 28, 2026

Economy

Will I fly with wizzair again?

The services for my flight w6 2291 on the 28th of December from Hungary to Germany was really underwhelming. I met a very rude staff at the check-in despite having right back pack she insisted and almost got my laptop broken. My flight was to land at Dortmund airport but due to incompetency and lack of due diligence from those responsible, the weather conditions was not verified before the takeoff and the flight was diverted to Köln airport. I could go on and on to spell out everything bad about my first flight experience with wizzair and I am sure I will never recommend it to a friend or relative.

Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

Yosia C

Verified | Dec 19, 2025

Prague-Warsaw
Economy

no information, food, water supply

We wait 5 hours in the airport with our 2 year kid. After he also get sick. We didn't even know the reason and how long to wait

Overall

no staff care in the airport
no

Prague-Warsaw
Economy

Comments

Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

Greg M

Verified | Dec 19, 2025

London-Budapest
Economy

bad onboard service and staff

it was more people on the board and need time to sort this we stay in the airplane for about 3 hours. No excuses or service (food, water) onboard

Overall

poor service
don't have

London-Budapest
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

See if you qualify today.

Anonymous member

Verified | Nov 11, 2025

Istanbul-London
Economy

Adarsh Kulkarni flying from Istanbul to London.

I lost my phone on the day of flying, and when I showed them ticket at the counter. I was told that I didn't do the webxhek in. When I explained them the reason, I was told that I need to pay excessive amount of £45 just for check in at the airport and the boarding pass to be printed. It felt like day time robbery, the amount I got charged was ridiculous. And the customer care support had a standard response saying that it was company policy. It was one of the bad experiences, I booked the flight as it was low cost,only to be looted more.

Overall

They changed me exobrant rate of £45 for just a web check-in at the airport. As I didn't do it online due to my phone getting lost. The check-in charge was more than ticket price. Felt like I was being robbed in broad daylight. The customer care had

Istanbul-London
Economy

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Wizz Air Ratings

All-time Rating & Reviews

Average Star Rating

2.46

Total Reviews count

86485

Review Sites Distribution

AirAdvisor
2.46
86485 (100%)
TripAdvisor
2
32691 (37.8%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)

Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
Google
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)

Join the conversation! What do you think of Wizz Air

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.46

86485

2/5 overall

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2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
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Wizz Air Reviews and Ratings

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