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RATED 4.5/5 AFTER 28,698 REVIEWS
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Wizz Air Reviews and Ratings

Read 86,469 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Low fares
  • plus Wide route network
  • plus Punctual
  • plus New aircraft

Cons

  • minus Hidden Fees
  • minus Poor Customer Service
  • minus Inflexibility
  • minus Comfort
rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Pros

  • plus Low fares
  • plus Wide route network
  • plus Punctual
  • plus New aircraft

Cons

  • minus Hidden Fees
  • minus Poor Customer Service
  • minus Inflexibility
  • minus Comfort

Wizz Air reviews

2.46

  • star
  • star
  • star
  • star
  • star

Terrible

(68)

Poor

(22)

Average

(8)

Very Good

(0)

Excellent

(2)
plane

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Clarissa M

verifbadgeVerified | Jan 21, 2026

Budapest-London

Economy

I submitted an appeal for a cancele...

I submitted an appeal for a canceled boarding, and after about 20 days they told me they were not able to reach me. I was denied boarding because of overbooking.
  • Budapest-London
  • Economy

Comments

inficon

Passenger rights expert: Good news: if you experienced Denied boarding, you may be entitled to up to €600 in compensation.

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Anna S

verifbadgeVerified | Jan 21, 2026

Sofia-Krakow

Economy

My first flight by Wizzair from Sof...

My first flight by Wizzair from Sofia to Krakow was delayed too much for me to catch my connecting flight by RyanAir in Krakow. I had to buy an additional flight ticket, and this cost me a lot of money and stress!
  • Sofia-Krakow
  • Economy

Comments

inficon

Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

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Max 120 characters (0)

Jelena P

verifbadgeVerified | Jan 1, 2026

Barcelona-Belgrade

Economy

Absolutely awful airline. They had ...

Absolutely awful airline. They had the nerve to charge €200 for a name change when the ticket itself was under €100. To make matters worse, I had no issues with my carry-on from Belgrade to Barcelona, but on the return flight, they forced me to pay €73 for the exact same bag. Total scam. I hope they get shut down soon.

Overall

  • close Fraud, Blackmail
  • closecheck Nothing
  • Barcelona-Belgrade
  • Economy

Comments

inficon

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €1,920 compensation for Lost or delayed baggage.

Check your eligibility here.

Max 120 characters (0)

Anonymous member

verifbadgeVerified | Dec 28, 2026

Economy

Will I fly with wizzair again?

The services for my flight w6 2291 on the 28th of December from Hungary to Germany was really underwhelming. I met a very rude staff at the check-in despite having right back pack she insisted and almost got my laptop broken. My flight was to land at Dortmund airport but due to incompetency and lack of due diligence from those responsible, the weather conditions was not verified before the takeoff and the flight was diverted to Köln airport. I could go on and on to spell out everything bad about my first flight experience with wizzair and I am sure I will never recommend it to a friend or relative.
  • Economy

Comments

inficon

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

Max 120 characters (0)

Yosia C

verifbadgeVerified | Dec 19, 2025

Prague-Warsaw

Economy

no information, food, water supply

We wait 5 hours in the airport with our 2 year kid. After he also get sick. We didn't even know the reason and how long to wait

Overall

  • close no staff care in the airport
  • closecheck no
  • Prague-Warsaw
  • Economy

Comments

inficon

Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

Max 120 characters (0)

Greg M

verifbadgeVerified | Dec 19, 2025

London-Budapest

Economy

bad onboard service and staff

it was more people on the board and need time to sort this we stay in the airplane for about 3 hours. No excuses or service (food, water) onboard

Overall

  • close poor service
  • closecheck don't have
  • London-Budapest
  • Economy

Comments

inficon

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

See if you qualify today.

Max 120 characters (0)

Anonymous member

verifbadgeVerified | Nov 11, 2025

Istanbul-London

Economy

Adarsh Kulkarni flying from Istanbul to London.

I lost my phone on the day of flying, and when I showed them ticket at the counter. I was told that I didn't do the webxhek in. When I explained them the reason, I was told that I need to pay excessive amount of £45 just for check in at the airport and the boarding pass to be printed. It felt like day time robbery, the amount I got charged was ridiculous. And the customer care support had a standard response saying that it was company policy. It was one of the bad experiences, I booked the flight as it was low cost,only to be looted more.

Overall

  • close They changed me exobrant rate of £45 for just a web check-in at the airport. As I didn't do it online due to my phone getting lost. The check-in charge was more than ticket price. Felt like I was being robbed in broad daylight. The customer care had
  • Istanbul-London
  • Economy

Max 120 characters (0)

Radojko A

verifbadgeVerified | Oct 24, 2025

Larnaca-Belgrade

Economy

Kašnjenje leta

Great company that sometimes has long flight delays because so many flights in one day with one plane is sometimes not feasible.
  • Larnaca-Belgrade
  • Economy

Max 120 characters (0)

Vendula A

verifbadgeVerified | Oct 23, 2025

Prague-London

Economy

Zrušení letu

The airline did not respond even 30 days after the compensation request was sent. On their website, they even state that we used a replacement flight a day later, which we did not request or agree to.
  • Prague-London
  • Economy

Max 120 characters (0)

Ruan L

verifbadgeVerified | Oct 23, 2025

Kuala Lumpur-Amsterdam

Economy

Baggage mishandling problem

I am travelling back to Malaysia on 16th October and there is food to be passed to my friend. And I am unable to perform any of task for next few days. All due to my baggage eing delayed

Overall

  • close Baggage mishandling
  • closecheck None
  • Kuala Lumpur-Amsterdam
  • Economy

Comments

inficon

Passenger rights expert: Did you know that you can claim up to €1,920 compensation for Lost or Delay Baggage in most cases?

Check if you can claim compensation here.

Max 120 characters (0)

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AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Wizz Air Ratings

All-time Rating & Reviews

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Average Star Rating

2.46
  • starf
  • starf
  • stare
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Total Reviews count

86469
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Review Sites Distribution

dist

AirAdvisor

2.46

86469 (100%)

dist

TripAdvisor

2

32691 (37.9%)

dist

TrustPilot

1.2

19210 (22.2%)

dist

eSky

4

14133 (16.4%)

dist

Flight Radar

3.9

12025 (13.9%)

dist

Airlines-Inform

2.16

2212 (2.6%)

dist

Google

1.64

1421 (1.6%)

dist

Kayak

3.45

1143 (1.3%)

dist

Momondo

3.45

1142 (1.3%)

dist

Glassdoor

3.6

749 (0.9%)

dist

PissedConsumer

1.8

669 (0.8%)

dist

FlightReport

3.15

132 (0.2%)

dist

Airline Ratings

2.1

72 (0.1%)

dist

Reviews.io

1.85

40 (0%)

dist

SiteJabber

2.3

16 (0%)

dist

SkyTrax Ratings

3

(%)

Join the conversation! What do you think of Wizz Air

How does Wizz Air compare?

Compare Wizz Air with:

Star ratings breakdown

Ease of compensation and refunds

In-flight entertainment (WiFi, TV, movies)

Baggage policy & handling

Cleanliness

Customer service

Check-in and boarding

Value for money

Food and beverage

Legroom & seat comfort

Ticket change & cancellation flexibility

Wizz Air logo

2.46

86469
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2/5 overall

3/5

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0

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0/5 overall

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