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Wizz Air Reviews and Ratings
Read 86,469 verified passenger reviews to find out if Wizz Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.
Pros
Low fares - Wide route network
- Punctual
- New aircraft
Cons
Hidden Fees - Poor Customer Service
- Inflexibility
- Comfort
17% of reviewers learnt about & won compensation with AirAdvisor’s helpPros
- Low fares
- Wide route network
- Punctual
- New aircraft
Cons
- Hidden Fees
- Poor Customer Service
- Inflexibility
- Comfort
Sort & Filter
Freja B
Verified | Nov 21, 2024Copenhagen-Zakynthos
Economy
After several delays, both while...
After several delays, both while we were waiting at the airport and in the plane, the flight was finally delayed for more than 4 hours, making us lose that day at the seaside and causing extra costs (taxi instead of public transport, food and drinks). Also, the last delay when we were already seating in the plane, was at extremely low air conditioned temperature in the plane, where passengers were dominantly dressed for summertime and asked the crew several times to turn off cooling system - without success, which probably make me become sick after coming to Zakynthos.
Max 120 characters (0)
Verified | Nov 15, 2024Budapest-İstanbul
Economy
Scam Airline!!! This was our first flight...
This was our first flight from Budaoest to Istanbul. I was charged the same price as our ticket for not checking in 3 hours before departure. I will never use them again! A pure scam!!!Max 120 characters (0)
Daniel W
Verified | Sep 27, 2024Budapest-London
Economy
I had to buy a different flight...
I had to buy a different flight to make it on time for the meeting I had scheduled. The airline informed me about the delay at 3:28pm and the original flight was scheduled at 7:40p.Max 120 characters (0)
Emma D
Verified | Sep 27, 2024Brussels-London
Economy
I contacted the transport company...
I contacted the transport company and the airport in my country, no one gives me anything, it's terrible that they make the flight late for 18 hours and cancel it for no reason three or four times and they don't inform the passengers and it's your responsibility to bear the costs, nervousness and everything else after that so much waiting is terrible, I urgently ask them to file and accept my complaint and to bear the responsibility of paying me the maximum amount of damages because it is their fault and I have a lot more expenses than they think, to go and wait at the airport and to cancel your flight after so much time is terrible and you pay for the trip, the fuel, the expense, you waste your time, your day of vacation goes to waste, i.e. two days, why for nothing because of the airline companies and their irresponsibility and lack of information I am urgently asking you to accept my appeal as soon as possible and return the funds as much as possible.Max 120 characters (0)
Bogdan S
Verified | Sep 27, 2024Bucharest-Warsaw
Economy
Arrived to Poland 3 hours later...
Arrived to Poland 3 hours later. Had to order a taxi rather than public transport as it was 4am. The departure terminal was closed so had to walk 25 minutes to the next terminal to buy food and water. The airline gave an airport voucher but all stores for it were closed at 2am.Max 120 characters (0)
Gabriela
Verified | Sep 16, 2024Prague-Milan
Economy
They kept us in airport...
They kept us in airport for around 7 hours!! Because of their cancellation I needed to go in my country with my car, 24 hours driving!! I spent a lot of money and I have proof of everything, it is not fair and they didn't give us any alternative. All that weekend and the week after, Wizz Air flight were blocked and I had a very important event to attend. I want the money back covering all the expenses I had.Max 120 characters (0)
Robert
Verified | Sep 16, 2024Budapest-Lisbon
Economy
When I reached the airport...
When I reached the airport the checkin counter closed they don’t allowed me to do the checkin. I either get refund or not an alternative flight. Then I book another flight to lisbon. While coming back I already done online checking at home, but they charged me for airport checkin. And fine for my small bag which was not suited in the size carrier. So I paid for airport check in and for my small bag. I remember I was traveling without carry on bag or checkin bag. I only had a one small bag with me.but they charged for that bag also. That was so stressful.Max 120 characters (0)
Mariam
Verified | Sep 16, 2024Larnaca-London
Economy
we were waiting more than 4...
we were waiting more than 4 hours . one time we got to the plain but again something went wrong and we came back to the airport. nobody could explain what is going on. the answer was just we don’t know. our vacations shorted for 5 hours besides needed to call an extra taxi.Max 120 characters (0)
Goodwin
Verified | Sep 16, 2024Budapest-Suceava
Economy
The flight was in the morning...
The flight was in the morning at about 8 AM to Suceava they provided us a diverted flight to Cluj around 9PM. I never took the flight because Cluj is about 10 hours away from Suceva I had to book another flight and pay for transport again to the airport.Max 120 characters (0)
Bernie
Verified | Sep 16, 2024London-Varna
Economy
I was not given any information...
I was not given any information on when we would be taking off if we would be taking off at all and what the reason was. As we don't live at or near the airport my husband waited outside the airport for 6 hours until we left, this was to make sure that if the flight was cancelled there would be someone to take us back home and we wouldn't have to look for ways to get back together with my child. We waited at the airport for 6 or more hours, and there was not even a place to sit, I (as well as many others) were with small children - many of the people were sitting on the ground. The total time from my arrival at Luton to landing in Varna probably exceeded 10 hours.Max 120 characters (0)
Bad experience with Wizz Air?
Find out if your flight qualifies to as much as £520 (€600)!Wizz Air Ratings
All-time Rating & Reviews
Average Star Rating
2.46
Total Reviews count
86469Review Sites Distribution
AirAdvisor
2.46
86469 (100%)
TripAdvisor
2
32691 (37.9%)
TrustPilot
1.2
19210 (22.2%)
eSky
4
14133 (16.4%)
Flight Radar
3.9
12025 (13.9%)
Airlines-Inform
2.16
2212 (2.6%)
1.64
1421 (1.6%)
Kayak
3.45
1143 (1.3%)
Momondo
3.45
1142 (1.3%)
Glassdoor
3.6
749 (0.9%)
PissedConsumer
1.8
669 (0.8%)
FlightReport
3.15
132 (0.2%)
Airline Ratings
2.1
72 (0.1%)
Reviews.io
1.85
40 (0%)
SiteJabber
2.3
16 (0%)
SkyTrax Ratings
3
(%)
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