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Claiming Compensation and Refund for Flight AC 811 Disruption

If you arrive at the Lisbon Humberto Delgado Airport and happen to see your flight AC811 status: Delayed or Cancelled, don’t get upset - we are here to help. Learn your passenger rights below in case your flight AC811 heading to Toronto was disrupted.
Air Canada - AC811 (ACA811)
600 €
Lisbon Humberto Delgado Airport (LIS)
Lester B. Pearson International Airport (YYZ)
Reviewed by a licensed lawyer.
Last Updated: July 03, 2023

Delayed AC 811 Flight. How to claim compensation from Air Canada

It is never pleasant to experience a flight disruption when you are traveling. But, if you are flying with Air Canada from Lisbon Humberto Delgado Airport (LIS) to Lester B. Pearson International Airport (YYZ) and your flight AC 811 arrives late, you may be eligible for  flight delay compensation. The Regulation EU EC261/ 2004 requires Air Canada to pay compensation if the delay is 3 hours or more at arrival.

With our free flight checker for flight AC811 you can determine if your delayed flight meets the criteria for a reimbursement in a very easy way and totally free.


Compensation Claim for AC 811 Flight Cancellation 

If Air Canada cancelled your AC 811 flight to Lester B. Pearson International Airport (YYZ) and you are stuck in Lisbon (LIS), you may be eligible to claim a compensation of 600€, given your flight specification. 

When dealing with the airline alone, many passengers declared they didn’t received compensation from Air Canada.

AirAdvisor can help you avoid this situation and help you get a refund in case of cancelled AC 811 flight. 

All you have to do is to submit your risk-free compensation claim with us!

 Check if you are owed payment for Flight AC811 disruption

AC 811 Flight Delay Compensation Passenger Rights

 Flight AC811 Passenger Rights

Cancellation of Flight AC 811: when are we eligible for a refund

In the event of a cancelled flight AC 811,  Air Canada is obliged by EU Regulation 261/2004 to grant your request for Lisbon to Toronto ticket refund and to compensate you for any additional expenses (overnight accommodation in Lisbon) incurred due to the flight AC 811 disruption.

Read more about flight AC811 refund.


Lisbon to Toronto Air Canada flight AC811 route map

Flight AC811 Compensation Tips

Claiming Air Canada compensations for delayed or cancelled flights

Air Canada: A Quick Look

Air Canada, the flag carrier of Canada, is a renowned airline headquartered in Montreal that has been in operation since 1937. As a member of the Star Alliance, Air Canada offers award-winning services and continues to impress passengers with their history of innovation. With a fleet size of 353, including subsidiaries, the airline is currently undergoing a fleet modernisation program to enhance its operations. Air Canada serves over 220 destinations with more than 1,613 daily flights and has a workforce of more than 35,000 dedicated employees.

Lisbon Portela Airport: The Important Details

Humberto Delgado Airport, commonly known as Portela Airport, is a bustling aviation hub situated in Lisbon, Portugal. It is touted as one of the largest airports in Southern Europe, with a capacity to handle up to 30 million passengers annually. This airport caters to travelers from around the world and boasts of two main runways. However, despite its size, Portela Airport is known to be one of the most congested airports in Europe. It opened on 15 October 1942 and has two modern passenger terminals to process passengers efficiently. In 2019 alone, Portela Airport processed over 30 million passengers. Interestingly, connecting flights only take an hour, owing to its strategic location and efficient facilities. The airport has recently been certified as a 3-Star Airport for its range of amenities, including retail outlets and comfortable lounges.

Overview of Toronto Pearson Airport (YYZ)

As the busiest airport in Canada, Lester B. Pearson Toronto Airport welcomes travelers from all over the world to Ontario. Located 22.5 km from Downtown Toronto, this airport covers an impressive 4,613 acres and boasts 5 runways and 2 passenger terminals. It is a hub for Air Canada and over 75 other airlines, offering daily departures to more than 180 destinations. In 2021, the airport reported serving 12.7 million passengers and handling 174,500 aircraft movements. With such impressive numbers and top-notch facilities, Toronto Pearson Airport is a world-class transportation hub that travelers can rely on.


Lisbon to Toronto Air Canada compensation for flight AC 811 disruption - FAQ

My AC 811 flight from Lisbon to Toronto is delayed. How to get a flight refund ?

In the situation you experience a delay or any disturbances on Flight AC 811 from Lisbon Humberto Delgado Airport to Lester B. Pearson International Airport, the steps you need to take are: reach out to Air Canada to inquire about the cause, and then let the AirAdvisor team of experts with their extensive experience, to help you submit a claim for compensation risk-free. Our No-Win, No-Fee approach ensures that you won't incur any costs unless your claim is successful.

Can I get compensation if my flight AC 811 arrived at Toronto Airport 2 hours late?

Unfortunately, compensation for delays shorter than 3 hours on arrival for flight AC 811 is not provided by EU law. However, you may be eligible for 600€ in compensation if Air Canada cancelled the flight or delayed the flight AC 811 longer than 3 hours on arrival.

How much is the compensation if my AC 811 flight with Air Canada was delayed?

As per EU Regulation 261, if you experience a delay of 3 hours or more upon arrival in Toronto, you are entitled to a compensation of 600€.

What other ways can the AC811 flight be referred to?

The AC811 Air Canada flight can also be referred to as ACA811, AC 811, or ACA 811.


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