Almost 90% of air passengers do not know that they have rights in case of flight disruption. Remember that you have flight cancellation rights if your flight gets cancelled.
You can claim for cancelled flight and an airline is obliged to offer you a number of benefits. If your flight qualifies, you may also claim compensation for cancelled flight of up to $700.
AirAdvisor can help you to answer your many questions, among which “Can I cancel a flight and get a refund?”. Check flight cancellations eligibility for airline passenger compensation and other services.Check Compensation
The common question that usually bothers each passenger is, Can I get a refund on my flight?. The answer is yes: you are entitled to a refund and several other benefits.
In many cases, you may have the right to claim compensation for cancelled flight. Usually, you may get cash compensation between $300 - $700 per traveler if an airline cancels your flight less than 14 days before the flight.
According to the EU Regulation 261/2004, you have the right to:
If your flight gets cancelled while in the airport, the airline shall also provide you with:
Travel Distance of Your Flight
all flights, less than 1,500km
all internal EU flights, more than 1,500km
all non-internal EU flights, 1,500-3,500km
all non-internal EU flights, more than 3,500km
Your Waiting Time in the Airport
2 or more hours
3 or more hours
3 or more hours
4 or more hours
You always can cancel your flight and get a full refund if you purchased a refundable ticket. Remember to do so within the deadline specified in the booking reservation; it is different for each airline.
How to cancel flights and get money back if my ticket is non-refundable? If your travel plans have changed unexpectedly, try to get in touch with the airline directly. They might be comprehensible and provide you with an airfare reimbursement.
You have EU flight cancellation rights for compensation only if:
You can receive the above benefits regardless of your citizenship or residency. The type of travel does not matter either. You may exercise passenger rights if airline cancels flight that is part of a business trip or package holiday.
Learn more about your flight cancellation rights on the AirAdvisor’s website.
This simple chart shows what flights are covered by the EU law and eligible for compensation:
EU airport - non-EU airport
non-EU airport - EU airport
For the purpose of the EC 261, the definition of the EU is broadened. It includes 27 members of the European Union, Switzerland, Norway, Iceland and 9 overseas countries such as the Azores, Madeira, Martinique, Guadeloupe, Saint Martin, Réunion, French Guiana, Mayotte, and the Canary Islands.
Your flight may qualify for compensation if it departs from the above countries, regardless of the airline or the country where the flight arrives.
You may also be entitled to compensation for canceled flights operated by the airlines originating from the above countries, regardless of departure or arrival airport.
You cannot claim airline passenger compensation when the cancellation is caused by extraordinary circumstances such as:
The airlines do not have control over extraordinary circumstances and thus, are not responsible for cancellations in such situations.
Often airlines come up with excuses to avoid paying compensation. The most frequent justifications are bad weather or technical problems. Both of these cancellation reasons are unclear since they may include various scenarios.
The airline is obliged to compensate for the flight disruption due to minor bad weather conditions. This is especially true if that weather is common to the location where the airport is located. On the contrary, some conditions such as hurricanes, volcanic eruptions, tornadoes or typhoons are hard to predict and may be a legitimate reason for cancellation.
The airline is held responsible for flight cancellations due to technical issues in 99% of the cases. The exception is when the flight is cancelled due to a hidden manufacturing defect. It happens rarely and is considered to be out of the airline’s control.
If you have doubts about your eligibility, check flight cancellations on our website and find out if you can get compensation. The great thing is that our service is free of charge.
If your flight qualifies, you may receive between $140 and $700 of cash compensation for a cancelled flight.
The exact compensation amounts vary depending on the travel distance of the flight when you were informed about the cancellation, flight route, and others.
Here are approximate amounts you may get:
up to $300
all flights under 1,500km, ex., Rome - Istanbul
up to $450
all flights between 1,500km - 3,500km, ex., Zurich - Moscow
up to $450
all internal EU flights over 3,500km, ex. Stockholm - Las Palmas
up to $700
all external EU flights over 3,500km, ex. Dubai (non-EU airport) - Amsterdam (EU airport)
You shall claim your compensation within a specific time limit to be eligible. It depends on the country location of court jurisdiction or the airline's main office.
You can use the following chart to check deadlines when you claim for cancelled flight:
Iceland, Netherlands, Slovakia, Slovenia, Switzerland
2 years 2 months
Portugal, Romania, Croatia, Czech Republic*, Estonia, Austria, Finland, Denmark, Germany**, Norway, Sweden***
Bulgaria, France, Greece, Hungary, Spain
Cyprus, Ireland, UK (except Scotland)
*Czech Republic: you shall inform the airline about flight disruption within 6 months after the disruption.
**Germany: the deadline expires on the last day of the third year. For example, the flight was disrupted on 22/07/2021, the limitation period for this flight expires on 31/12/2024.
***Sweden: the deadline is extended at any time when a claim is submitted. So the time limit for any following claims would be 3 years from the time the last claim was made.
If flight is cancelled what are my rights in the UK? Your passenger rights if airline cancels flight departing or arriving in the UK are the same rules that are applied to any EU flight.
The UK law included the EU Regulation as part of the Brexit transition. This means that your flight cancellation rights UK for compensation are not affected.
At AirAdvisor, we are devoted to helping all travelers that experienced flight disruption. We know how to help if airlines deny boarding or if your flight was delayed or canceled.
Most of the air passengers do not know that they can claim passenger compensation for cancelled flights. And even if they know and try to reach for compensation, the airlines are not as willing to reply. We would like to change this.
We teach you about your flight cancellation rights explaining legal terms with simple words. Our expert team and long-term experience in the field allow us to go beyond. We can help you to get the compensation that rightfully belongs to you.
Get in touch with us, and you will find the answers to all your questions such as Can I get a refund on my flight?. You just need to fill in your flight information, sit back and relax. We will manage all the process: from checking your eligibility to arguing with the airline and defending your case in court. Zero stress at zero cost.