KLM Vlucht Geannuleerd of Vertraagd? Zo Ontvang Je Vergoeding

I didn't received any message or mail about cancelation. I was in the airport, at the gate, 2hours before boarding. I was coming from Seattle to Bucharest and Amsterdam was a stop. I waited for 1h and, at some point, I've checked again the Departure table and my flight appeared canceled. I went to the Help Desk that was provided on the Departure table, there, they sent me to a different desk where I stood in a queue for 3hours to receive another flight. I have to say again, that I was coming from US, so I was tired after a 10 hours flight. In Bucharest I should have arrived on Monday 3:25PM and I arrived Tuesday 1:30PM. The airline offered a hotel room, but they didn't let me get my luggage. So, even if I told them that I was coming after a long flight from US, they didn't get me the luggage. They said that it will be automatically transferred to my next flight to Bucharest. But, my luggage was lost, it didn't arrive on Tuesday, with me. I received it on Wednesday. Because my flight was canceled I've missed my daughter's celebration. Also I had to get a vacation day from the office since I couldn't get to work.

When we arrived at Schiphol airport around 8:00 AM, I have received the text to say the flight from AMS to LCY was cancelled and rescheduled at 17:15. However the ticket was stand by. Eventually they gave us the ticket from AMS to CDG(Paris) and CDG to LHR. We arrived at LHR around 21:00.

the morning of our flight, we received an email from the airline advising us the flight was cancelled and offering us a flight on another airline (British Airways) that left 1 day later and arrived approximately 18 hours after the original flight

We received an email the morning of the flight advising it had been cancelled and giving us seats on the British Airways flight that left the following day

We received an email the morning of the flight advising the flight had been cancelled and offering us an alternative airline (BA) to arrive 18 hours later

When we arrived at Schipole airport around 8:00 AM on 16/04/24, we received the text to cancel our original flight to LCY at 9:00 and gave other tickets to LCY at 17:15 in the evening. However eventually we were given the ticket from Schipole airport to Paris and then Paris to London Healthrow. We arrived at London Healthrow around 22:00 at night.

It caused me to miss my connection all together. So I was offered a rebooked flight for 4:20pm which has since been delayed until 6pm. So my original estimated arrival in Germany of 2pm is closer to 7-8pm

Air traffic control outage put the airport. We were only told about after we were all boarded. Departure was scheduled for 22.40 on 15/4/24. We were told due to weather earlier there was only one runway open and it would be 30 minutes before they started the engine. Then after a time the captain come out the cockpit and said air traffic control computers were down and everything was grounded till it was fixed. She waited probably another 30 mins then she came back and said it couldn’t be fixed the flight was cancelled. Wed then been on the plane nearly two hours, it was now after midnight. We had to disembark and were told there would be people to help us, re book our flights get us a hotel. We come back into the airport. There is no staff and hundreds of passengers. I had no option but to stay in the airport. I phoned a few hotel. All fully booked as so many flights had been cancelled. At 2.30 am I get an email for a new flight leaving at 7pm. 21 hours after my flight should have departed. Information from the Airline was non existent. I have lost a full day of work and I’m self employed. So no chance of even having an annual day leave to cover the day. I’ve lost a full days wages. I’m due to arrive home at 21.20 in 16/4/24. Which happens to be my birthday and I had a night out with friends at a local theatre which I’ve had to forfeit my tickets and I need to pay another full day for my car in the airport car park.

Probably it was a technical issue or the designated airplane wasn't available because at the airport the airplanes kept taking off & landing.

They are claiming weather and runway issues. I just have a feeling they weren’t fully booked. I finally got a flight on Sunday 14th at 9pm, missed a whole day of work, had to inconvenience friends to stay longer, paid extra for car rental, etc. A day before: weather and runway issues. No care provided.

Flight Amsterdam to Toulouse cancelled, rerouted via Paris

It was my first time taking a flight. I had to wait two hours in a line to get my boarding pass and I was been told that flight was full. I had worst experience and I regret booking this flight. However they ended up arranging new flight and which was almost 3 hours delay and then they told me to fly tomorrow. However I was able to get alternate flight that was booked for me by the KLM airline with two stops. When I reached Istanbul with Etihad airline, I was been told that my name was not on next flight then I had to wait another hour to get security clearance because my connecting airline thought I shouldn't be on their flight. I believe at this time KLM forgot to notify another airlines. At the end I was allowed to board on next flight which was so stressful as well. In total I was over 5 hours late and the person was going to pick me up had to leave and I waited 10 hours almost at the Canadian Airport because of that. It was the worst day and worst flight experience.

On the cancelled flight we would have arrived in Toronto at 1:20pm, instead we arrived at 9:15 pm. We were notified about the cancellation about 25 hours before the flight departure. We were told it was cancelled because of technical issues. An email and a text message were sent in the morning but we were on an excursion so I no access to this info until we returned to our ship. I then called KLM and we discussed alternatives early April 5th in the afternoon. There were no direct flights so I was offered Air France flight departing AMS at 3:45 pm which was delayed to Paris and then a flight at 6:55pm arriving at YYZ at 9:15pm. I then had to call home to make arrangements with my babysitter and driver who was picking us up to ensure these new arrangements could accommodated. Additional expenses I incurred were the roaming charges for the two 2 calls to KLM and the call to Toronto for alternative babysitting . Roaming charges are billed at $2.50 a minute and each call to KLM was about 20 -30 minutes in length including hold time. Call home was about 15 minutes.

We were told that toxic air was on the plane and that the flight would be cancelled.

The original flight from vancouver to amsterdam arrived late causing me to miss my connecting flight from Amsterdam to Delhi

1. On December 15, 2023, I booked a flight from Dublin to Geneva on January 8, 2024, with a connection filght at Netherlands Amsterdam Airport. On December 20, I contacted KLM by phone and requested to change the date of the ticket to February 12, 2024 from Dublin to Geneva. After several times of communication, KLM agreed to my request. 2. KLM's online page immediately updated my trip page to explicitly include the February 12 flight, and sent me a check-in email (received on February 11, 2024). 3. When I arrived at the airport check-in counter on the afternoon of February 12, the ground staff at the counter told me that they could not check me in because they did not have the information about this ticket and asked me to contact KLM urgently. But it was too late to check in and board the plane because KLM need me to prove I have payed for the ticket. KLM was not willing to help me out and ignored my request. I would now like to ask KLM to compensate me for: 1. Transportation to the airport costs 20 euros, by airport bus; 2. Full cost of airfare 123.7CHF = 125.79EUR 3. EU261 compensation costs.

Alle andere vluchten tussen dezelfde luchthavens, met hetzelfde type toestel gingen wel door, ondanks dat het weer de hele dag hetzelfde was.

We arrived at 23:30.The flight near fall down due to weather conditions

The flight they put us on was for the next day. Lost a full day of travel and was not able to find an accommodating hotel. We arrived in Amsterdam on Friday, March 29 at 7:50 pm. Our original flight was scheduled for 6:30 pm on Thursday, March 28. The incident inconvenienced me because I had to figure out housing, transportation, and food as well as losing out on a full day of our trip. I lost money because we had a nonrefundable hotel and we weren't able to get a refund for the night we were supposed to be there (March 28th). The timing was also terrible, they let us know only an hour before, after delays. The airline notified us that we would get reimbursed for housing, transportation, and meals up to $25.

I lost 24 hours of my travel time in Amsterdam because I had to stay the night in Florence. I was not able to stay at my accommodation in Amsterdam and I was not able to get my money back. Arrived in Amsterdam on Friday March 29th at 7:50 PM when I was supposed to arrive on Thursday March 28th at 6:30 PM. The airline delayed the flight less than an hour before boarding time and then canceled the flight an hour later. I was rebooked to another flight for the next day. The airline said they would reimburse me for travel to and from the airport, a hotel in Florence, and up to $25 for meals.

weather was okay, seen all other airplane taking off but the one i was on wasn't taking off after many time of attempt. this was caused by an inexperienced pilot which i didn't get on my second flight from Amsterdam to Xiamen, so I have to stayed in Amsterdam for the night and fly to Singapore in next morning, then from Singapore to Xiamen. in this case I have lost nearly 24 hours. it was an awful experience.

I was with my 6 year old autistic son who was tired and crying because he got overwhelmed. Someone took our seats and as I was trying to figure out what to do a flight attendant came and tried to hold my son who then got uncomfortable and started crying even more. The captain then came outside and told us to get out of the plane even though I tried to tell why my son was crying, I even showed him our papers from the doctor that says my son is autistic and can be overwhelmed. He then told me that he’ll not fly until when left the plane and basically threw us out. We got a new flight that was leaving to Juarez Mexico where we would take our third and last connecting flight with another airline but on arrival to the airport we didn’t get to board because of lack of our boarding pass. We booked a new from Juarez to Guadalajara for 1000 dollar. This incident led that me and my son spent more 1 day travelling. We arrived our final destination which was Guadalajara 2/4 at past midnight instead of 1/4 at 21:44. We hadn’t eaten anything and the way the captain treated my son was inhuman. I’m not even sure if the flight back home to Sweden is valid which frightens me anymore, I feel to unsafe travelling with KLM after how my son and I were treated. Any human being understands that child could cry anytime but your captain blaming my son for his autism and telling me to get him treatment was so hurtful and disrespectful. He should have know better than throwing out a harmless child who is even more sick is just outrageous and I’m so disappointed in KLM crew.

My bag was damaged on flight as it was placed in check in due to a full flight. It is now unusable and a claim was made at the airport upon arrival but the person who assisted did not log the issue and never provided the reference number for the issue. On following up further I was assisted on the 19 February but air France rejected the claim on grounds it was past 7 days. The issue not being logged was not my fault and I do not agree that I should bear the brunt because someone else did not perform their duties. The bag cost +\- ZAR2500 to replace. I have further sought assistance at the airport and logged an issue that is where I was given this link to claim.

The flight had a delay because we had to wait for other passengers who came a bit late after the boarding time. The flight was supposed to depart at 6am but ended up departing at 6:30 which made me miss my connecting flight and had to get on another flight that was flying via Munich then to Luxembourg. All of this led to me not getting my luggage upon arrival.

The delayed flight arrived in AMS with an hour of delay. Due to the delayed flight, I missed my connecting flight to Hannover. Due to the delay, I could not catch my connecting flight and was booked on a new flight after 16 hours and 26 minutes. Due to this, I missed my work, the following day.

My partner and I were scheduled to land in Amsterdam on the 8:25 KLM flight on Thursday 28th March. Our flight was cancelled and we were unable to land in Amsterdam until 9:30 pm the following evening at Friday 29th March. I recieved a form from an Air France employee stating compensation for food, accomadation, and transport would be given for those on my flight which was KLM Flight

My direct flight from Florence to Amsterdam was cancelled forcing me to stay an entire extra day in Florence. The next flight I was given was an entire day later and had a connection. The only "compensation" I was given was a 15 euro food and drink voucher for the CDG airport valid for 48 hours. I was unable to use the voucher as I was in CDG for about 30 min until my next flight and I did not fly back through CDG.

Hello, The plane from Panama to Amsterdam was supposed to leave at 18.45, but for some reasons that were not announced, the plane was waiting in line to take off. The take-off was about 30, 40 minutes late. When we arrived in Amsterdam, the connecting flight left, as a result we were allocated 2 options. The first one left in one hour to Paris and from Paris to Bucharest, thus traveling we arrived in Bucharest at 8:30 p.m., as opposed to 3:30 p.m. as it should have been initially, but by the time we got to the boarding gate there were no seats available. We went to terminal 2 of the Amsterdam airport where the KLM people have an information point and we were told that we already have seats secured on the next flight from 19.35 with Tarom. Considering that there were more than 8, 9 hours of waiting at the airport, I asked what to do. The answer was that they have no way to help us with more than to confirm that we definitely have seats on this flight to Bucharest. After 9 hours of waiting without receiving any information, or at least a voucher to get us some food (as other companies do in similar situations), we found out at check-in that we were delayed by another 20 minutes. 20 minutes that turned into an hour and a half. Bearing in mind that the total trip, including the layover, lasted over 24 hours and in addition the fact that I changed the flight from March 10 to March 5 in order to get to a business meeting, which I never got to due to what happened, I am asking you to help me to be compensated regarding this situation. If you need any other information, please contact me by phone or email. Thank you, Clara

I asked at the gate if I can be rebooked on a flight for the next day instead of having to fly from Manchester and being stuck in Amsterdam.. Was told this wasn't possible unless I voluntarily don't get on the first flight. This was incorrect information and ultimately forced me to be stuck in Amsterdam airport for an entire day. This is unacceptable from your staff who should know better than to advise this when I specifically asked for an alternative that would have been better and was wrongly told it was not possible

Min mamma var 70år .Det är första gång.Kommer o Stockholm besök sina familjer.Hon fick inte hjälp en person asistent från Aiport Arlanda till Amsterdam.Bogota .

This trip was my 15 year old daughter flying back to the US after spending Christmas in Spain with family. Her flight from Amsterdam to Atlanta on January 13 was cancelled upon arriving to the AMS airport. Was able to be re routed to Boston-ATL-CID (the other option was waiting until Monday). Flight from Boston was delayed arriving in Atlanta late causing missed flight to CID. Had to find accommodations for the night for my daughter and rebook a ticket for the next day to ORD which is 3.5 hours by car away from the original destination. Spent hours, literal hours on the phone trying to rebook flight after flight. Heard a lot of apologies for the inconvenience but not much more.

KL2757 on Dec 31st, 2022 from Lisbon to Amsterdam was delayed by 6 hours. The pilot announced that the delay was due to a technical problem with the plane. As a result, we missed the connecting flight KL0611 on Dec 31st from Amsterdam to Chicago. We were rebooked on the January 1st, 2023 flight from Amsterdam to Chicago. Due to this missed connection, we arrived at our final destination of Chicago 24 hours later than the originally planned time. There was an overall delay of 24 hours in the Lisbon to Chicago journey, due to the missed connection resulting from the 6-hour delay in the first leg of the itinerary. Due to the delay, we missed a new-years event planned with our friends.

Flight got delyed due to technical reasons, which they specified in the email to me - KLM denied my claim because the arrival time was just 1 hour 32m, when in reality it was 3 hours and 40 minutes. I was scheduled to land with KL601 at LAX 24th of November at 11.50, but landed first at 15.32. According to KLM, I should be entitled to compensation if the flight was over 3 hours delayed at destination, which it was.