Flight Cancellations and Delays from Belgium: Here’s What To Do

Written By Amy Lancelotte

Last Updated: June 07, 2024

It’s good to be famous for something, right? Not always. When it comes to flight delays, in July 2022, Brussels Airport topped the list of the worst offenders. During the month, 72% of flights were delayed and a further 2.5% were cancelled altogether, according to Hopper.

While this may be an isolated occurrence, given that the country’s busiest airport welcomed 22.2 million passengers in 2023 and passenger flights increased 12% in 2023 over 2022, flight delays and cancellations are always a possibility.

Whether you’ve already experienced a travel disruption or are simply doing your research, we have all the information you need about flight delay compensation in Belgium. Our team of experienced airline compensation experts can help you hold Belgian (and other European) airlines accountable. We’ve done just that for over 330,000 clients already.

Belgium plane delay compensation highlights:

• EU flight delay compensation (which includes Belgium) is covered by regulation EU 261.
• To qualify for flight cancellation compensation, the cancellation must occur without a minimum of 14 days' notice.
• To trigger EU 261, a delay must be at least 3 hours; compared to the originally scheduled arrival time at the destination.
• Compensation varies from €250 to €600; flight distance dependent.
• Anything that causes a delay that’s outside the airline’s control is called an extraordinary circumstance and negates the airline's requirement for a passenger payout.
• Passengers only have 1 year to file claims for flight delay compensation and cancellations.
• Consider AirAdvisor as your ideal partner in the Belgium flight delay compensation process.

EU Regulation: Flight Delay Compensation in Belgium

You don’t need to get bogged down in too many details to know your passenger rights in Belgium. In fact, it all boils down to one regulation, called EU261, which covers instances of significant delays and flight cancellations. Similarly, the UK also has a regulation for this, aptly named UK261.

What You Should Know About EU261

While it would be nice if every delayed flight was covered, unfortunately, that’s not the reality. Here’s what you need to remember to determine your eligibility for a flight delay compensation claim in Belgium:

1. The delay, measured based on your actual arrival time at your destination, must be at least 3 hours late.
2. The longer the route, the higher the payout. Flight delay compensation varies between short flights (1,500km and under), medium flights (1,500 to 3,500km), and long-haul flights (over 3,500km).
3. Not every flight is eligible. Flights that take off from an EU-based airport are always covered, whereas flights that only arrive in the EU are only eligible if the flight is operated by an EU-based airline.

Compensation Amounts For Delayed Flights in Belgium

According to the EU flight delay compensation guidelines, here’s what passengers can expect as long as they adhere to the 3-hour minimum delay and the flight route leaves from the EU or arrives in the EU with an EU carrier:

** It’s our mission to always maximize payouts from the airline, but be aware that if your delay time is shorter (but is still at least 3 hours), airlines may try to reduce this amount by 50%.

Flight Delay Compensation Belgium - Is Your Flight Covered?

Sometimes information is best conveyed using examples. See below for some of the more popular routes involving Belgium. We’ll explain the factors that come into play, the expected compensation amount, and provide an explanation.

If things still aren’t entirely clear, head to our website and use our free flight checker to find out for sure whether your flight qualifies.

Think your flight qualifies for compensation? We can help you submit a claim ASAP!

Safe Claim Submission

Belgium Flight Cancellations - The EU Rules

As mentioned, your rights for European flight cancellation compensation also stem from regulation EU 261. First, passengers are entitled to either a refund of the original ticket price or a suitable replacement flight. The replacement flight either needs to stick as close to the original flight’s arrival time or you must agree to the later arrival.

Aside from covering the cost of items like phone calls, drinks, meals, and accommodations (depending on airport wait time), airlines are required to issue flight cancellation compensation. These amounts are based on the distance of your route, where you’re travelling to and from (EU vs non-EU), and how long your arrival time at your final destination was delayed compared to your original flight.

Slightly different from flight delay compensation amounts, passengers can claim between €125 and €600 for their troubles related to cancellations.

Extraordinary Circumstances - The Exception

Unfortunately, even if your flight delay or cancellation meets all the criteria we’ve already outlined, there’s an exception to be aware of. It’s called extraordinary circumstances. This means that if something that’s outside the airline’s control causes the interruption, they do not need to provide monetary compensation.

List of Extraordinary Circumstances

• Political/civil unrest.
• Acts of sabotage or terrorism or security threats/risks.
• Plane manufacturer defects.
• Severe or extreme weather.
• Issues or strikes with support services like air traffic control.

While this might appear that nothing is actually not an extraordinary circumstance, here’s a list of reasons for flight interruptions where compensation is required:

• Insufficient airline staff.
• Airline strikes.
• Technical or maintenance problems with the plane, excluding defects.
• Poor weather conditions on a previous flight cause your plane to be delayed.

Brussels Airlines Flight Disruptions

As the country’s busiest carrier, passengers who experience a delay or cancellation in Belgium may be flying Brussels Airlines. Don’t let the name fool you, this airline flies all over and is part of the Lufthansa Group. 

Although an isolated incident, at the end of February 2024, Brussels Airlines experienced a 3-day strike by its cabin crews. The strike affected 20% of the company’s flights, resulting in cancellations. Luckily, due to Brussels Airlines’ partnerships, those 20% of passengers were re-routed via other carriers. 

The chaos that results from airline strikes will often cancel flights, and even if passengers get a replacement flight, if the arrival differs significantly from the initially booked flight, EU flight cancellation compensation is a possibility.

Save up to €120 per family

AirAdvisor’s prices have often been 5% lower than competitors.

Claim Compensation

Belgium Flight Disruption Claims In A Few Steps

With our 98% success rate and healthy rating on Reviews.io (4.6 out of 5), AirAdvisor is the perfect flight compensation claim partner. Here’s what to do:

1. Head to the website to get started with our airline compensation experts.
2. We’ll just need a few flight and incident details to evaluate and submit your claim.
3. Submit whatever supporting documents you have, such as receipts, boarding passes, and correspondence from the airline.
4. Leave it with us and we’ll go to bat to get the maximum flight delay compensation (or cancellation compensation) possible.

When you partner with us and your claim is successful, we do charge a small percentage-based fee for our time and expertise. But, if on the outside chance we do not claim compensation on your behalf, there is no fee at all.

Time Limit For Belgium Flight Delay Compensation 

Belgium is not exactly generous when it comes to the time limit to make your delayed flight compensation request. You only have 1 year from the date of the delay in which to do it. In other EU countries, it generally varies from 3 to 5 years.

Time passes very quickly, so be diligent and contact us to start your claim as soon as you return home and get settled.

The best way to expedite a flight delay claim in Belgium is to partner with us. Start your claim today in just a few simple steps.

Claim Compensation

FAQs