Croatia Airlines

Compensation and Refund for Croatia Airlines delayed or canceled flights

You bought one or more tickets from Croatia Airlines and found yourself in an unpleasant situation: the flight was delayed or canceled or denied boarding? Do you still not know if compensation is due in your case?

You could claim up to €600 from Croatia Airlines. AirAdvisor makes claiming compensation easy. If we claim your compensation, we charge a fee of 30% from the amount you receive from the airline. However, we get paid only if we successfully claim your compensation on your behalf.

Amount of compensation from Croatia Airlines

The length of your trip and the duration of Croatia Airlines delay determine the amount of compensation you can claim.



up to 1500 km



from 1500 km up to 3500 km



from 3500 km

How it works

Submit your claim

It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

We fight for your rights

Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

Receive your compensation

Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

What happened with Croatia Airlines clients

Recent Comments

Ferda from Switzerland (Flight cancellation)
July 6, 2020, 4:36 pm

SUBJECT: Booking number - JXX7UY / 24JUN [eTrackNr:44412311] booked via MyTrip - Refund Request This disruption belongs to MyTrip as we have bought our tickets for Croatian Airline through MyTrip. The flight on June 24, 2020 - Flight Nbr. OU 463 (direct flight form Zürich to Split) and the return flight on June 28, 2020 - Flight Nbr. OU655 from Split via Zagreb to Zürich (Nbr. OU464) has been cancelled. We have received from MyTrip cancellation information on 12th June (e-mail from MyTrip is available and can be provided) which is less than 14 days prior our initially booked flight date. For flights which are cancelled less than14 days the EU Law states the below: "The airline has the obligation to prove if and when you were personally informed that the flight was cancelled." As our flight has been cancelled and we were not offered re-routing even though Croatia Airline was still operating on the exact same dates from Zurich to Split. Under the EU law we have the right for a full reimbursement or re-booking. We have also contacted Croatian airline which confirmed that MyTrip is obliged to refund the cash amount or re-booking. We have spent hours staying in the line with the MyTrip hotline agents, we have not been connected to the re-booking or refund department. Our issue was ignored and we have now additional cost for staying in line with the MyTrip hotline. We must admit this was the most unprofessional service we have ever experienced. MyTrip is not answering to our claim e-mails, we have sent already 3 mails - reply still pending. As so far we did not get receive any response to our refund request we feel forced to take the next actions. Seats to be refunded for passengers: AYDOGAN BEKTAS KARACAN SCHRAEMLI DIMA / SANDARA MS(ADT)

Dominik from Croatia (Missed connection)
February 8, 2020, 10:08 pm

Missing conection flight from Viena to Pristina becouse delay departure in Zagreb Airport. Must stay overnight in Viena and arrived in Pristina on 12 around noon with 24 hours delay. Missed several buissnes meetings and arrangements.

Dominik from Croatia (Missed connection)
February 8, 2020, 9:23 pm

The Flight from Zagreb has been posponed for 30 minutes for weather condition. I arrived in Viena instead of 0900 as the arrival was scheduled, at 0955. Bording time for Viena to Pristina was 0935 and the Flight was scheduled for 1005. I miss conection flight and in Austrian Airalns did not possiblity to arrage another flight on 11 Novemeber 2019. I stayed overnight in Viena and took firs avaliable flight on 12 Novemeber and arrived in Pristina on 12 NOvember 2019 arround noon which is one day delay. I miss some of mine scheduled buissnes meetings and arrangments on 11 Nov 2019.

We'll help you get compensation for last 3 years, if your flight was delayed, cancelled or if you were denied boarding.

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