Looking for the best flight compensation company to handle your claim? Well, you’ve come to the right place, because we’re going to examine the similarities and differences between two compensation companies: Flightright and AirAdvisor.
To help you make the right choice, we’ve compiled information about payout totals, how much each company charges for their service, win rates and more. Let's find out which company comes out ahead.
Expected Payouts
The best choice: AirAdvisor
No matter which company you choose, you’ll still be charged a service fee, but this percentage that is taken from the total compensation amount varies.
Flightright’s fee is 36% and AirAdvisor’s fee in only 30%
Basically, if you were to get the full flight delay compensation amount of €600 (based on EU Regulation 261/2004), your final payout from Flightright would be just €384, but with AirAdvisor, it would be €420!
Company | Flight Delay Maximum Compensation | Rate (including VAT*) | Amount Paid to Passenger |
AirAdvisor | €600 | 30% | €420 |
Flightright | €600 | 36% | €384 |
Save €144 with AirAdvisor
If you’re submitting a compensation claim for a family of four, and you’re eligible for the maximum amount of €600 per person, the total amount you would receive is €2,400.
Now, let’s say you had €600 in out-of-pocket expenses to claim as well.
Flightright will only handle your flight delay, cancellation, or denied boarding claim. They do not submit claims for extra expenses.
AirAdvisor, on the other hand, will handle your flight compensation claim IN ADDITION to filing a reimbursement claim for additional expenses.
But based on the flight compensation payout alone, Flightright will deduct 36% from the total which leaves you with just €1,536.
AirAdvisor only deducts 30%, so you would pocket €1,680, and save €144!
Comparing Reviews: Flightright vs AirAdvisor
The winner is AirAdvisor
The weighted average of Flightright’s reviews from Trustpilot is 4.37 which is a combination of Flightright.com and Flightright.co.uk. And totals to more than 4,000+ reviews, but AirAdvisor has over 20,444 reviews with a score of 4.6 / 5 on Reviews.io.
International Coverage
The winner is AirAdvisor
Flightright only offers their services in the EU and UK, but AirAdvisor helps passengers in the EU, UK, US, and Canada!
Legal Action Fees: Flightright or AirAdvisor
The two companies are equal.
If the airline doesn’t respond to the initial appeal, the compensation company must start the legal collection process which may or may end up in court. This situation rarely happens, but if it does, airline compensation companies charge a legal action fee to cover the additional costs like court fees and the extra effort it involves. This fee would be added to the amount deducted from the total compensation.
Flightright: 36% base fee + 14% legal action fee = 50%
AirAdvisor: 30% base fee + 20% legal action fee = 50%
Company | Base Fee | Legal Action Fee | Total |
Flightright | 36% | 14% | 50% |
AirAdvisor | 30% | 20% | 50% |
Remember, cases are rarely escalated, but if they are, the total amount deducted would be the same with either company. Chances are your case will be straightforward, and with AirAdvisor, your fee would be just 30%.
Cooling Off and Grace Periods
The best choice: AirAdvisor
In the EU, all companies offering a digital service must allow customers a cooling-off period. This is the right to withdraw from the service without justification.
Grace periods are different and only offered by AirAdvisor. Let’s look more closely.
Airlines are enormous companies and sometimes they move very slowly with claims. If legal action is initiated and the airline responds shortly afterwards, some companies will charge you the legal action fee, so your total fee is 50%.
By contrast, AirAdvisor has a grace period meaning that if legal action is initiated and the airline quickly responds, we will review your case and work with our legal partners to keep your base fee at 30%.
Bottom line, AirAdvisor is committed to getting you as much compensation in your bank account as possible.
Is Flightright Legit?
Flightright is a legitimate company with a good reputation, similar to AirAdvisor. Both companies are valid, licensed airline compensation companies that help passengers get compensation for flight disruptions like delays, cancellations, and denied boarding.
Best Alternative to Flightright
As you can see, the best alternative to Flightright is AirAdvisor. Why? Our experienced legal team can get you the flight compensation you deserve for less! Not only that, but we can take care getting you reimbursed for any additional expenses you might have had!
Plus, our award-winning user interface makes the entire process simple, fast, and easy. So, start your compensation claim today! Just enter your flight details below.
Disrupted flight?You might have a right to compensation - up to €600Check Your Flight
* What is VAT
If you live outside the EU, you’re probably unfamiliar with VAT. It’s basically a tax that varies depending on where you live. The US doesn’t have VAT, but if you live in other areas the amounts are as follows:
- EU - Rates can vary but it can be as much as 27%
- Germany - 19%
- UK - 20%
- Canada - 5%
So, when you adjust the percentage by subtracting VAT, your take home compensation payout will be considerably more.
