In your search for the best flight compensation company, you’ve narrowed your decision down to ClaimCompass and AirAdvisor, but which one is the better choice? Well, keep reading because we’ve collected information from both companies including payout totals, how much each company charges for their service fee, win rates and more. So, let’s take a closer look and see how these two companies measure up.
Expected Payouts: ClaimCompass vs AirAdvisor
The best choice: AirAdvisor
ClaimCompass and AirAdvisor both charge a service fee that’s deducted from the total compensation amount.
ClaimCompass’ basic fee is 35% and AirAdvisor’s fee is only 30%!
Here’s how it works: If you received the full flight delay compensation amount of €600 (based on EU Regulation 261/2004), your final payout from ClaimCompass would be just €390, but with AirAdvisor, it would be €420!
Company | Flight Delay Maximum Compensation | Rate (including VAT*) | Amount Paid to Passenger |
AirAdvisor | €600 | 30% | €420 |
ClaimCompass | €600 | 35% | €390 |
Take Home €150 More with AirAdvisor
If your family of four qualifies for €600 per person in compensation, the total amount you would be able to claim from the airline is €2,400.
But let’s say you also have €600 in out-of-pocket expenses that you want to submit for reimbursement.
If you choose ClaimCompass, they will deduct a 35% from the total of €3,000 which leaves you with only €1,950.
AirAdvisor deducts just 30%, so you would take home €2,100! That’s €150 MORE in your bank account.
Customer Reviews: ClaimCompass vs AirAdvisor
ClaimCompass has 2,701 reviews on Trustpilot with a score of 4.7.
AirAdvisor has over over 22,188 reviews with a score of 4.6/5 on Reviews.io.
International Coverage
The winner is AirAdvisor
ClaimCompass only covers the EU and UK.
AirAdvisor covers passengers in the EU, UK, US, and Canada!
Win Rates
ClaimCompass hasn’t published their win rate, but AirAdvisor is proud to have achieved a 98% win rate.
Legal Action Fees: ClaimCompass or AirAdvisor
The two companies are equal.
If your compensation claim is submitted, and the airline doesn’t respond, the compensation company will initiate the legal collection process. This means that your case could end up in court. This almost never happens, but it does from time to time. In this case, airline compensation companies will charge a legal action fee that covers additional costs including court fees and attorney’s fees. Then, this amount would be added to the total deducted from your compensation.
ClaimCompass: 35% base fee + 15% legal action fee = 50%
AirAdvisor: 30% base fee + 20% legal action fee = 50%
Company | Base Fee | Legal Action Fee | Total |
ClaimCompass | 35% | 15% | 50% |
AirAdvisor | 30% | 20% | 50% |
Again, it’s important to understand that compensation cases almost never go to court or require Legal Action. When this does happen, the total fee would be the same with either company.
Cooling Off and Grace Periods
The winner is AirAdvisor
EU companies providing a digital service must give customers a cooling-off period which is the right to stop service within 14 days without justification.
AirAdvisor is one of the few companies that offer a grace period in addition to a cooling off period.
Since airlines are huge companies, they tend to move very slowly with claims. Because of this, legal action might be initiated and then the airline will respond shortly afterwards with their decision. Some compensation companies will charge you the legal action fee even if the airline responds quickly and the legal action isn’t really needed, so your total fee is still 50%.
AirAdvisor uses a grace period. This means that if legal action is initiated, and the airline suddenly responds with their decision, we’ll review your case and work with our legal partners so that your fee stays at just 30%.
At AirAdvisor, we’re dedicated to helping you get the highest amount of compensation possible!
Is ClaimCompass a Legit Company?
Yes! ClaimCompass is a legitimate company. Both AirAdvisor and ClaimCompass have good reputation in the industry and both are valid, licensed airline compensation firms that work to get passengers compensation for flight disruptions.
Best Alternative to ClaimCompass
As you can see, the best alternative to ClaimCompass is AirAdvisor. Our experienced team of legal professionals will get the flight compensation you deserve for less! On top of that, we cover passengers in the US and Canada in addition to the EU and UK.
Plus, our cutting-edge user interface makes the entire claims process fast, simple, and easy. So, why not start your compensation claim today? Just enter your flight details below.
Disrupted flight?You might have a right to compensation - up to €600Check Your Flight
* What is VAT
If you live outside the EU, you’re probably unfamiliar with VAT. It’s basically a tax that varies depending on where you live. The US doesn’t have VAT, but if you live in other areas the amounts are as follows:
- EU - Rates can vary but it can be as much as 27%
- UK - 20%
- Germany - 19%
- Canada - 5%
So, when you adjust the percentage by subtracting VAT, your take home compensation payout will be considerably more.
